I purchased a tuff shed from Home Depot. The salesman from tuff shed was two hours late for the schedule appointment we had. The Home Depot manager called him after noticing I was still standing there by the customer service desk. He told her he was in the parking lot. Let's just say I didn't see him for 15 more minutes. When he finally got there, we went outside to see the displays. I liked one of them and asked him could I just buy the display instead of them having to build me one, " he said yes, as long as it can fit already assembled. I didn't think it was a problem because I just had a shed moved that was much larger. Two days before the delivery day I called him to confirm everything was OK. He said yes everything is a go. The office should be calling me today or tomorrow with a time of delivery. I didn't get a call from the office so I called them and ask what time will my shed be delivered tomorrow? She asked me have I talked to my salesman? I told her yes, I talked to him two days ago and he said someone from the Office would be giving me a call with a delivery time. She said No we emailed him a week ago and told him that the driver went by the house and said that the truck will not fit in the back with the shed being assembled. I was pissed. I called the salesman and he said he had just got the email that day. I had contractors scheduled the next day and I'm using my shed for a office so I had office furniture all over my house longer than I expected. I was refunded for the display shed since they were unable to make the delivery. I was told by management if I wanted to have one built, I could go back to Home Depot and meet the salesman and it wouldn't be any additional cost for the new build for all of my trouble. I was so upset I didn't realize I ended up paying a little over $100 more for the shed after I was told it would be the same price. The salesman told me that he was going to add a light to the outside of my shed with no additional cost and my new shed would look just like the display. It was built today. I have no lights that was promised to me and the residential door that was on the display is not the same door that's on my shed. I called to the office and the salesman told me he's working on it. The Office told me they would call me back. I have not heard from them. I will not recommend TUFF SHED to anyone. read more

Feb 21, 2024 11:00am ATTENTION: TUFF SHED BIRMINGHAM Heyy Great New! I had my TR800 Tuff Shed installed last week. What an amazing quality designed shed this is !! The installation team was easy to communicate with prior to their arrival at my home. Lee was my installer contact for his team, "The Robertson Brothers." The team included his brother Jamie and Grant, their strong helper! Upon arrival to my home in Opelika, they were keen to being careful that the heavy wood load on their trailer would not damage my grass as they slowly moved to the closest point to the construction site in the back yard. I provided the required access extension line outback for power they would need. I'm always very attentive to contractors as they set about doing their work. I was really impressed at their attention to detail as they began to remove the pre-cut shed lumber, walls, decking, door, and windows about the work site. It was most evident they have had a lot of experience working together as a tight unit and each knew the roles in pulling together all the assorted segments and parts. One would be painting the individual components trim and panels as I specified to match the HOA requirements to match the primary home. Lee and Jamie meanwhile, began putting the foundation together and leveling as necessary and then, assisted each other at the precise moment the other would be assistance..for example, Lee would be on the roof applying underlayment while Jamie then would be passing shingles up to be in place for the adding of the required shingle application. Can't say enough about the professional team Tuff Shed provide me to bring together the pre-cut items and to set about to construct my wonderful shed! These guys also proceeded upon their construction task without making a great deal of loud conversation and such... Many thanks to Tom Causland HOME DEPOT Sales Person Tiger Town, Opelika, AL & Dennis Eaton, Sales/Install site survey . Many thanks to Tuff Shed Assistant Manager Fred Sherill for providing such quality installers!! Tom Lenard 334 703-3456 4106 Chesham Drive Opelika, AL 36801 read more

It looked like some type of mold was "forming" on the exterior paint on my Tuff Shed. As my shed was less than 2 years old, I contacted Dennis Eaton from ASDS. He immediately reached out to his boss, Fred. Both stopped by the house to take a look. Fred decided a "new" paint job should fix the issue. Tuff Shed Birmingham had a crew in my area today. Dennis reached out first thing this morning to see if I was available. Lee and Jamie Robertson showed up at my doorstep a few hours later and immediately went to work. From start to finish, the process was smooth, professional, and efficient. I couldn't be happier with my experience working with Tuff Shed. Dennis got the process going. Fred put his plan in motion. Lee & Jamie Robertson did the work. Simply put, "The Robertson Brothers" went above and beyond to ensure everything was exactly what I wanted. Their hard work and attention to detail were truly impressive. Furthermore, Lee & Jamie were very courteous, and clearly took pride in their work--the finished product looks fantastic. It's rare these days to find a company that combines great customer service with top-notch quality, but Tuff Shed (and especially Lee and Jamie Robertson) delivered both. Highly recommend them to anyone looking for a dependable, well-built shed and a team that truly cares about their customers. read more

I recently had a custom 16x30 cottage-style shed built by the Tuff Shed team out of Birmingham, and I couldn't be happier with the results. This was much more than just a standard shed, and the entire experience--from design to completion--was outstanding. I want to extend my deepest appreciation to Eric Kirk, our area sales and design expert. He was incredibly patient and expert in helping me realize my vision. He took the time to walk me through the design line by line, making sure every want and need was satisfied. He even suggested helpful details I hadn't thought of on my own, ensuring everything lined up perfectly while providing great value. Throughout the process, his commitment to quality control ensured we got everything we asked for and more. The installation crew, Lee and Jamie Robertson, were equally impressive. They were friendly, professional, and demonstrated true pride in their work. They took the time to talk me through the entire build in detail, explaining every step of the process. The craftsmanship is superior, and it's clear they pay attention to every detail. If you are looking for a high-quality structure and a team that genuinely cares about the final product, I cannot recommend the Birmingham crew highly enough! read more

I wanted to take a moment to share my exceptional experience working with your team. From start to finish, the entire process has been seamless, thanks to the dedication and professionalism of everyone involved. Max Lupo was incredibly efficient in setting everything up--from the initial design to coordinating the build, he made sure every detail was covered. Savannah Hudson was equally fantastic, guiding me through the permitting process with ease. Her assistance made a complex step feel straightforward. I'd also like to acknowledge the two brothers who came out for the installation. They were extremely helpful, kind, and knowledgeable, going above and beyond to ensure everything was done right. Their expertise and attention to detail were much appreciated, and they left a lasting impression with their dedication. Thank you to the entire Tuff Shed team for making this a great experience. I'm thrilled with the final product and will definitely be recommending your services. read more

My husband and I had the pleasure of meeting the Robertson brothers, Jamie and Lee yesterday afternoon. They were the dynamic duo that was assigned to put together our outdoor shed. We could not have asked for two nicer guys to come into our backyard! I will admit they were a little late, but we're given the wrong address. However, once they arrived they worked steadily until our outdoor shed was completed in no time and in great shape! They answered any questions we had, and made sure to ask us every detail along the way (i.e to make sure the shelves were tall/short enough for us, how tall we wanted to get it off the ground, colors, etc.)! Again, this dynamic duo was Jamie and Lee Robertson! Would highly recommend them!! read more

Our experience with Tuff Shed was nothing short of exceptional! From the very beginning, the process was incredibly easy. Michael took the time to design everything exactly to our liking, ensuring every detail matched our vision perfectly. A special shoutout to Lee and Jamie, who were absolutely phenomenal on installation day. Their professionalism, efficiency, and attention to detail were unmatched. It was clear they knew exactly what they were doing because we were blown away by how fast everything came together without sacrificing quality. The entire experience was seamless, and the final product exceeded our expectations. Highly recommend! read more

The Robertson Brothers just finished with the installation of our building. These guys are the absolute best, friendly, hard working, very professional. It was obvious they knew what they were doing during the day with minimal conversation and each one very busy and worked tirelessly all day even in this heat. I debated about stick building but with guys like Lee and Jamie I am very happy I decided to go with Tuff Shed. Also, one of my neighbors out walking his dog stopped to watch the progress and mentioned he was considering additional storage I invited him to come back to see the finished product and encouraged him to consider Tuff Shed. read more

When we made the decision to go with Tuff Shed for our pool house, we were unsure of the process and team that would be building and setting up our building. The entire process was seamless and I can't say enough great things about the two men (brothers) that came onsite and built it. They not only took great pride in their work but were incredible to work with. It's very hard to find workers with their type of work ethic. I would highly recommend these two. You will NOT be disappointed. read more

Highly recommend Tuff Shed in Birmingham. The whole process was smooth and easy, i spent weeks on the builder designing the perfect shed and Kevin Pipken helped us put the finishing touches on it. Scheduled the build a few weeks later and the Robertson brothers knocked it out in 5 1/2 hours. They were so nice and the craftsmanship was better than i could have expected. Overall the experience was far beyond what we expected. Highly recommend! read more

All aspects of Jamie and Lee's work totally exceeded my expectations! When I first saw their building at Home Depot and they would install on site, I said self, "your headache is gone". Then I met Jamie and Lee and thought, this is too good to be true. Quality of build-5 stars. Quality of work-5stars. Quality of Jamie and Lee-5stars. I cannot say enough positive things about this build. They are awesome and the value speaks for itself! read more

Our Tuff Shed was installed Sept 2025. Kevin Pipkin, the sales Rep, was great - very easy to work with and very responsive. We were kept up to date on the progress all the way through. The installers - the Robertson brothers, Lee and Jamie - were excellent! They worked so well together and make the install look so easy with incredible results. We are very happy with our new shed! Thanks guys! Bill in McCalla read more

My new Shed is amazing and totally customizable. It only took 2 to 3 hours to have the team fully assemble it. It is very firm and sturdy. The door is very wide and can fit wagons, wheel barrows and lawn movers. The only customizable option they didn't have was a sliding door option. Shed is built to code and you can place an order through Home Depot. Highly recommend this product and service for any property. read more

Fantastic experience. Fernando was our installer and did a wonderful job. I was amazed that he did the installation on his own. He was courteous, friendly, and totally professional. As for the 6x8' shed, I'm ecstatic. The quality exceeded my expectations. I highly recommend Tuff Sheds and will use them again if I need another shed. read more

WILL is my name. The Robertson Brothers installed my storage building last Wednesday. MY father and I watch these guys preform magic. Tuff Shed have found a Diamond when they found the Robertson Brothers. THEY ARE A PART OF MY FAMILY NOW. Fantastic job guys keep up the Great work. My God keep you safe...Take care of this Crew.. read more

The team at Tuff shed provided a high-quality well built 10 x 12 shed at my house. From the first meeting through all the communications with their team to completing the permit process and the build, it was overall a positive experienced. They kept me in the loop at every step. I highly recommend this company. read more

Tuff Shed installed a 10 X 20 shed for me yesterday and really did an outstanding job. The Robertson brothers crew was dedicated to making sure everything was done right! No short-cuts and workmanship was excellent. Finished product was actually better than I had expected for a storage shed. read more

the Robertson brothers did a great job on my shed, they were very friendly and polite and explained everything they needed to do. I would highly recommend them and tuff shed to install a great product to anyone who would ask to have a shed being built for them. read more

i'm absolutely elated. The Robertson brothers, Lee and Jamie were awesome. They knew exactly what they were doing. They got done quickly. They made sure to do everything exactly the way that I wanted it. The best of the best! I highly recommend them. read more