Flagged Content: Don't go here. Over revved my engine and…read morewiped my cam out. When I was walking to my vehicle all the mechanics stared at me until I started it and noticed a little tick. Called the next day and said they didn't do anything. I was warned to not go here but I wanted to try them out and I should've listened

Took my vehicle in for the smog program everything went smooth. Service adviser answered all my…read morequestions and concerns. My car passed smog thank you MAS.

I recently had my 2023 Tacoma lifted at this custom shop, and I couldn't be happier with the entire…read moreexperience. From the start, they took the time to really consult with me about how I use my truck and helped guide me toward the right equipment for my setup. That level of attention made a huge difference. Bret, Kevin, and Brenda were all fantastic -- super personable, knowledgeable, and genuinely invested in making sure everything was done right. They went to great lengths to keep me informed throughout the entire process, which gave me a lot of confidence and peace of mind. I visited a few other shops before making my decision, and none of them came close to the professionalism, communication, and overall service this team provided. The lift turned out exactly how I envisioned, and the truck looks and drives amazing. The post services they include the work they do is above and beyond! If you're looking for a shop that truly cares about their customers and takes pride in their work, this is the place. I'm beyond happy with every service they provided and would absolutely recommend them.

Honest, friendly, professional, knowledgable, and prompt. I…read morehad this issue looked at several times before by another mechanic without resolution but the staff at Big Boyz came up with the diagnosis and preferred solution.

We took our Optima in for an oil change and were able to drop it off and pick it up the same day…read more The assistant in the office even made me a coffee while I waited in the lobby. There were no issues or problems with the services, and I was happy to get this done on my day off without needing an appointment. The oil change price was reasonable, and since it was in town, I didn't have to drive out of town to get it done. I also received a thank you card from the business owner in the mail!

This has to be one of the cleanest and organized auto shops I have ever been to. They have cold…read morewater and coffee available. They have a tv to watch while you wait. The sitting area is very nice and cozy. There is even a place where you can bring your work if you need to work remote while your car gets checked. During their inspections they take pictures and videos and attach it to a very detailed invoice with recommendations for what they have found. You are able to accept and approve the things you want and decline what you don't and it changes the quote for you. This allows you to create the experience you want without feeling forced to wrack up an expensive auto bill. They also tell you if this is a suggestion or a more critical repair. It is still your choice. The people are all genuinely kind and patient. They are not rude or condescending. Everyone works really well together. The last time I brought my car in I asked to have a service check and they did a full look through for free. They allowed me again to select the things I wanted to have done on that visit and they are diligent about following up with you to see how your car is doing. I appreciate this, because it's almost like a reminder from a doctor to bring your car in for a check up before something is actually broken. It can be a preventative way to do routine maintenance on your car.

Young man knows what he's doing. My a c quit working and he checked everything before Saying it was…read morethe compressor.-He explained everything he was doing. Not the cheapest around but worth it. I've learned cheap never works

I needed brake and rotor help in a pinch and Dman came through. If you're ever in Visalia and need…read moresome work done, look no further. He was able to help me get back on the road on a busy Holiday weekend. Thanks for helping our family While passing through.

Stewart is a cool guy and doesn't beat around the bush about your car!! I think the prices here are…read morevery reasonable! Stewart worked on my car twice so far because I had 3 codes that popped up, I have one more to go and I'm done. Anything else that goes wrong with my car I will definitely bring it back here!

He is very honest and reasonable we have been going to him for a few years. He is also very honestread more

They were so nice and helpful! They fixed my ac & dropped my oil! They came on time even though…read morethey lived in another city and were very respectful !! Recommend them 100% !!!!! Thanks guys

Great guys. Fast, affordable, and get you back on the road. Had a starter go out on my truck…read more Ordered the part and Chris was there at my house 20 minutes after the part was delivered and had it installed in under an hour. Will definitely be recommending them to family and friends.

Such a nice, local and HONEST place to get your car worked on. John is such a nice man work with…read more Our family has had multiple cars worked on here after having years of trouble with the staff and jobs done at Merle Stone. They are our saving grace. So happy to find them!!

I had an unexpected issue. Gave the guys a call and they were beyond accommodating, especially for…read morebeing a new customer they didn't know. This is the kind of shop you can trust and know you're not going to be upsold or pressured.

This guy is really awesome. We had our battery die in our minivan, so we got it towed home on a…read moreThursday night. Friday, we couldn't find an auto mechanic garage that could fix it before the weekend started. I called and spoke with Eric, he came out Saturday and did the repairs. My family can drive again, on Sunday! Thank you Eric!

I contacted this mechanic about a car issue and explained what I believed was wrong. He briefly…read morelooked at the car in a parking lot and later charged an $80 diagnostic fee that was never clearly communicated upfront. He also wasn't able to fully diagnose the issue, which left me questioning what the $80 evaluation was actually for when I was the one explaining the symptoms and likely problem. Due to the lack of communication and professionalism during the interaction, I chose not to move forward with the repairs there.

I am honestly exhausted with this place. I keep coming to Big Brand Tire & Service in Tulare hoping…read morefor a reason--any reason--to finally stop coming back, but they simply refuse to mess up. I walked in fully prepared to be annoyed by a long wait or a pushy sales pitch, but then Ryan and the team had to go and be "exceptional" and "helpful" again. It's truly inconvenient how stress-free they make the whole process. I even tried to find a better price elsewhere to justify a breakup, but their savings are consistently unbeatable. If you're looking for a shop that will ignore you, overcharge you, or do a mediocre job so you can finally explore other options, avoid this place. They are unfortunately reliable, top-notch, and professional every single time.

4 stars solely based off the convenience and customer service at this place…read more I came in to get my tire checked out because I had a flat and they fix it for free, which was really nice. Since I was already there, I got two new tires that I needed. The employees are helpful and patient here and make you feel like the only customer.