It's in the name "Quality". Luis and his team are hands down the best around. They are truly professionals! Their customer service goes above and beyond. My famiy and I bring all our vehicles here to be serviced. With Quality Auto you know you are being taken care of and not taken advantage of. I greatly appreciate knowing if I have any issues, I can truly count on "MY Mechanic". Thank you for all you do! Mary Jo Lopez read more

Luis was awesome! We were visiting Sequoia National Park and my check engine light went on. We took the car to Quality Auto Service and Luis used his machine to identify the problem. He said it would be fine to drive the car back down to LA and have our mechanic fix it. Luis refused payment for his help. Truly a good person. We are so grateful!! read more

Great Customer Service, Pricing, and integrity around diagnosis and repair !! I've never been to a repair shop that was more customer focused than profit driven. This will definitely be my new go-to auto repair shop read more

They're honest & reasonable pricing. I only used them for all my vehicles. Highly recommend.

Was recommended to us when we needed to get our 200k mile service for our Toyotas. Luis was great. Very knowledgeable, laid out all of our options after taking a look at our cars, and told us was really should be done, what could wait, etc. He was very communicative through the process, and when my husband was in an accident, he was the first person we called to see if he could do the body work (that's not his area of expertise). Really appreciated his being upfront. Great service. read more

I've had AC repair done a few years ago and Luis and his team did a great job. Recently I went in to replace a light switch which was very affordable and the installation was fast. He also referred me to another business in Visalia to replace my headlights for some new ones for a great deal. Very nice man and very helpful! Definitely can count on him and his team for vehicle mechanical repairs! read more

I went to them based upon the existing excellent reviews. I am extremely satisfied with Luis (the owner) and his staff! They did a great job, I will definitely go to them whenever my car needs to be serviced in the future as well! Thank you Luis and your excellent staff! read more

Amazing service. They really value their customers. Luis is a great man. He really does give his full effort and honesty. I will never go anywhere else. This shop fixed up my Nissan Altima side mirror quickly and also helped my niece with her Nissan. Quick turn around time and great with communication. read more

Ive been here twice and both times they have gone above and beyond to help me. They are honest people here and I'd feel comfortable taking my car back no matter what the issue is. Best service in town hands down. read more

Quality is fast, efficient and honest! when we take are car in we don't ever feel we're going to be over charged. In addition a complete inspection will be done with the options to repair! read more

Took my car here after my accident. Although the insurance claimed it as a loss they were very friendly and trustworthy what I gathered after speaking with them. I would definitely recommend and take my other vehicles to them if needed. read more

I'm new to the area and needed assistance with my car and was recommended Quality Auto Service from a coworker. Luis helped me right away and was very knowledgeable and honest, I'm extremely grateful for his help and will be recommending others here too! read more

Great team at very reasonable prices. Strongly recommend them for all of your vehicle repair needs.

So me and my girlfriends car broke down while on a camping trip, we needed a new alternator and tensioner. We had called several shops all quoting us above 1000 dollars and we realized everyone was taking advantage of our situation. Then we called here and they were honest on how much the prices of items were and how much labor was. Very thankful they even stayed a little later to make sure we made it home that night! read more

Exceptional Service. I took my newly purchased vehicle in to be inspected, I had brought my one year old along and was welcomed by the staff. I feel so greatful the family/staff here took care of my car and did not charge me a fee. Will be referring family and friends to this location. Thank you. read more

My boyfriend cars was overheating I googled places and this one popped up with good reviews so we took a chance and took the car here. This place did not disappoint!!!!!!!! They tell you exactly what the issue is no bs we were charge $75 for the repair and they recommended what we can do. They did not add stuff to what needs to be done like other places and did not push us on what was recommended. 100% would recommend and will go to this place again if needed. Great service and friendly service!! read more

I had an issue with my Ford Focus AC unite , I called the shop on Monday, and they set up an appointment for the next day at @8:00 am , I arrived on time , they listen to my concerns and I left my car for them to check the car out . I thought they would keep it all day, but to my amazement, they called me around 9:32 am. to inform me of the problem and the cost to fix it . I gave the OK and by 1:30 my car was ready . I was very impressed with their customer service and courtesy and how they listened to your concerns . As a woman, l usually hate going to a garage due to a lack of respect women usually get "as if we do not know what we are talking about " in describing the problem . I received total respect and great service. Thank you, Luis read more

Luis and Co. were more than great. We had an issue with our vehicle and he was on top of it. His service was top notch, he was truthful and honest, and most of all, their cost of service was exceptional. We found our go-to auto service shop for all our vehicles. I'd give them more than 5 stars if I could. Thank you, Quality Auto Service! read more

This is the only place I'll take my car. I've had numerous good experiences there. Luis is knowledgeable and fair. Quick service and reasonable prices. read more

I felt they were truthful and explained everything about what was wrong with my car. I went to Firestone and they tried to sale me $2k of unnecessary AC repair. Quality Auto Service told me it was not an equipment issue but a plastic blend door was not working that directs the air flow. I believe Quality Auto Service is a trust worthy business. read more

I also have come here, from my very first car at 16 to now my new car at 21, when there is an issue big or small I know that my car will be looked at and fixed at a fair price and all their work is trusted. As a woman it's hard to find a mechanic that treats you with respect and hears you out with any issues you suspect. It's refreshing best place to take your car they treat you with respect and are very hard workers. read more

Fairness, humility, competence. I like the way it is owned and run. No nonsense a stripped down to quality work so far. I only had a belt change but recommend off the owner personality read more

They communicate exactly what is needed to be done and give you a fair price. They always have the car ready when expected.

I would like to thank Luis for fitting me in on his busy schedule. I was passing through Visalia and noticed a red battery light along with "Check Charging" come on. I took my Odyssey to O'reilly's Auto Parts- Farmersville (thank you Julian for all your help) for a free battery check to discovered a bad alternator. I called around and as normal most auto shops were booked up for that same day and I needed to find a shop to replace my alternator that day. Luckily Luis at Quality Auto Service worked me in his busy schedule and had the work completed within a couple hours after dropping the car off. The service was excellent and his prices were extremely competitive so much that I felt I received a lot of value for what I paid. Believe me, Quality Auto Service was one of several places I contacted. Some hung up or weren't answering but when I called Quality a few times - they always picked up and was very responsive in answering all my questions. Even going so far as to recommend I take my car to my local shop for further work to protect my investment (new alternator). In short, there may be more auto shops around the area who can provide similar level of service, honesty and great value but from my experience if I ever break down again in Visalia - there's no question I'm coming back to Quality. Thanks Quality - Luis, Alan et al for making me and my family's day today!!! read more

Quality auto service helped us out due to a emergency breakdown. We were on our way to Sequoia and Louis quickly put our truck in the repair shop and sent us over to mama k for breakfast while he repaired the truck and by the time we finished breakfast the truck was all repaired and ready to go. I highly highly recommend anybody that needs auto service to go to quality auto service and speak with Louis read more

I am a single female who could not find an honest, reliable mechanic. Based on the Yelp reviews, I called Quality Auto Service and am happy to say they were 100% spot on. I have found my new mechanic shop. They listen to you and take the time to explain what you need and what can wait to be repaired. Thank you for the excellent customer service and honesty. read more

Honest and affordable! My A/C compressor needed replaced. I called around and Quality Auto Service quoted me with an amazing prize. Louis (Owner) layed out all scenarios and possible issues. He checked it out. Could have been other issues and parts that needed replaced. I wouldn't have known otherwise. He called me and said all was good and it was only the compressor that needed changed. The inside of this establishment was clean and organized with a friendly professional staff. I've found my forever mechanic! read more

I had my vehicle towed to Luis from my house to get alternator replaced..communication was great, price was reasonable and service was excellent..I'm glad I found him on yelp..will definitely keep his number handy for future work and referrals read more

To anyone in the Visalia and surrounding area I can't say enough on how great Quality Auto Service is...The work the Quality and the service is top notch...I recommend if there is anyone out there with car troubles to give Luis at Quality Auto Service a try....Value and trust is hard to find these days and you will find it here... read more

2 words. Excellent Service. Period. But you all know I am that guy to keep it 100 with you. And for those who aren't aware of what that means. Saying keeping it 100 is equivalent to being 100% honest. So my lovely car decided to over heat and the gentleman as busy as he was took the time out to come outside and look things over. When I tell you I was terrified - b/c my car was leaking and going nuts! This never happened before. And I knew if I were to take my car to NISSAN they would charge me an arm and a leg. Soooo I followed the Yelp reviews and my gut instinct and the gentleman that chose to assist me was AY- MAY- ZING. Let's talk about when I called the first time and no one answered. Then as I am taking a leap of faith and driving out to this location I get a call back. I am so upset My mind didn't grab his name! Let me call them right quick... hold on .. ok so I'm back. His name is Louis. Just awesome from the beginning. Check them out if you need anything and when I tell you they will keep it 100% honest.. He kept it 100 with me and checked everything that could have been wrong and the best part - He did not price gouge me. Love it ! I will be back for every service I need from now on. Period! Check him out. And check me out - I post many reviews and I will only tell you guys the honest truth. read more

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I came here to get my car looked at. It kept stalling and I didn't know what was going on, but Quality auto service had five stars so I gave them a chance. Even though we couldn't figure out what it was, (Hyundai dealership had no clue why my car kept stalling and these are the expert people with special computers to pin point exactly the problem) their service was amazing and the guy there even put in a new part And said try it out for a while and if it doesn't work, I can look at some thing else. great customer service. if I didn't live so far, (35 mins) I would probably continue going to Quality auto service. Forgot the guys name but he was great. Another guy test drove the car with me and he was a great. read more

Had a great experience with Luis today. Cost to have my brakes was substantially less expensive then others and he even let me purchase my own pads. Most likely I will be taking my cars here in the future. Nice to know a Mechanic that doesn't overcharge and is fair read more

My to go place for my auto issues. Best customer service and the owner Luis omg what can I said he the best. If you need reasonable price I highly recommend this place. Thank you Luis and his son for a great services. Thank, Saetern read more

I highly recommend this business. Luis has taken care of my family's cars for years now. This father & son team provide tremendous level of quality, caring and service. Truly appreciate the detail Luis puts into his work. He has been so so good at helping us with scheduled maintenance and recognizing repairs that may need upcoming attention. The business is very fairly priced and he's great about helping you understand the repair needed. During one of my first, he went to the garage, retrieved the old part and pointed out some issues, explaining the problem in detail. I'm hooked! He didn't assume I wouldn't understand, made it easy to understand and wanted me to know what service I was paying for. Ladies, if mechanics shops intimidate you, come here. You'll be well cared for and Luis will be sure your not overlooked. Both of my daughters would agree - even the introvert! Luis's shop has kept our older car in top condition for our kids to drive through high school and as they've purchased their own cars, he's taken excellent care to ensure they know about maintenance - even pointing out how to tell when to take it to the tire shop. Smile! My husband and I are shopping for our next car and we won't buy until it's "seen Luis". Blessings to local businesses like Quality Auto Service which make us small-town proud by providing great service with a spirit of caring about their customers! read more

Today was my first time trying Quality Auto Service. The prices are very fair (similar to the discounted price I get in my hometown), and I am glad they stuck with their estimated amount. The wait time wasn't bad at all -- the scheduling was a little odd, but overall, it got done and I was in and out within an hour. I'm happy I researched on Yelp before calling and making an appointment. read more

If I could give 6 stars I would. While we were out of town our car wouldn't start. We called a few other places and their prices were much higher and they had no availability. Quality auto service made space for us and took care of us for a very good price. I wish they had a shop in our home town. read more

check engine light came on and scheduled appointment but went away before the appointment but i still brung it anyways and they didn't charge me to look at it again and found nothing wrong read more

I had an awesome experience would highly recommend! I went in for my ac not working with out expecting it to be fixed that same day! The owner gave me price quotes for the part needed I went with choice I can afford got the part ordered within minutes and delivered was impressed how fast the service for repair was done I was there for less than an hour and my cars Ac was running got my filter also replaced all the same day. I wasn't expecting this turn around usually it takes a few days for parts or even days just to even look at your car thank you for the great experience great service and you can't beat there prices! read more

After being quoted $2,600 to replace the alternator on my 2010 Nissan Altima by another repair shop (after already being charged $150 for analysis), I called Duane at Budget Auto Wrecking to junk the car (not going to pay that much for such an old car). Duane knew that wasn't a legit quote and referred me to Luis at Quality Auto. Spoke with Luis, who quoted me $660 plus the tow ($720 total) and repaired the car within 24 hours. Honest, great work, great service. Quality Auto will be the only repair shop I use from now on. read more

We were on our on way back from a trip to Sequoia National Park. We heard a noise from the engine bay so we stopped the car, checked under the hood and noticed there was no serpentine belt. Called Alan at Quality Auto Service and said they could take us for the most reasonable price I'd ever heard. They also mentioned there were cars ahead of us so we'd have to wait. We were ok with that. We towed our vehicle over and were told they would get to it asap. Alan also gave us updates on what was going on while we waited. After they were done they charged us the more than fair price and we were on our way. If I lived nearby, I would only ever take my card there. 10/10 best auto repair experience ever! read more