1. Tuli Realty

    1. Tuli Realty

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    Livingston, NJ

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    Tuli Realty

    1.6 (64 reviews)
    Closed 9:00 am - 5:00 pm

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    Rubi A.

    This is to prove that Tuli Realty isn't a reliable management office. My mom and I have called them various times to complain about the tenants that live above us because they make an amount of noise that NOBODY should be forced to put up with. My mother called yesterday and the operator said "Welcome to Tuli Realty", and when someone actually picked up the phone, they had the AUDACITY to say that she called the wrong number. If anyone has anything to do with this management office, seek legal assistance and work hard to get your case taken care of because the people that work here are only interested in receiving your monthly rent. They try so hard to say that you will live in a clean, safe and calm environment when that's not true. I sent an email, which is one of my last few emails being sent to them because there will be legal action taken against them and the tenants that live above us. The property manager Gricelis never answers the phone and defends the people that live above us so that they can continue to disturb us. All they say is t try and get a police report to prove that they do make noise, which the police officers have told us to contact the management office. This management office isn't reliable. The people that work there are incompetent and I hope more people speak up about this management office because it's not fair that people can live in an apartment building and they can bother the tenants below them just because the property manager and the management office more so defend them, rather than assist us with what's going on. Nobody from the management office ever came to this building to verify if any noise was being heard or not. I will include photos of the email I sent to prove how incompetent and unprofessional these people are. Gricelis never answers the phone and we already know that comments are going out between her and the super regarding us and they're saying that they are tired of us calling to complain about the tenants that live above us. If they did behave well, then we wouldn't be complaining. They treat my mom and I as if we're stupid and as if we're gonna lie about us having an issue with the tenants above us making noise 24/7 from early morning until very late at night. My mother and I work and I am a college student. Whenever my mom and I are off from work and we want to stay home, we have no peace whatsoever. My mother pays rent so that we can live in a clean and peaceful environment. Also, this building is dirty because the super does not come and clean the hallways in the apartment building and neither does he even clean the front doors. Wilmer only takes out the garbage and defends the wrongful behavior of tenants and when he's supposed to be working, he could be elsewhere. It's not that difficult to have competent people working for a management office and if you're a property manager, learn how to have some professionalism, Gricelis. As I'm writing this, one of the tenants above me is already throwing stuff on top of my ceiling and being very disruptive, but Tuli Realty is garbage and they defend the inconsiderate tenants, rather than finding a solution to the problem. The most ignorant, incompetent and unprofessional individuals work at Tuli Realty. They should look at their reviews on here and see why people do not feel so great about this management office. Improve your professionalism skills because they aren't the best by any means.

    2016 January - First time leaking hole appeared, they later came and patched it
    Christine L.

    The bad reviews are not an exaggeration. I've waited 5 years to write mine, here are my two cents... Background: I lived in one of their Weehawken NJ rentals on Park Ave for 5 years. The only reason I stayed as long as I did was to save money, as their prices are low and do not increase significantly each year. Management: The super was nice/good, but the management company was offensively dismissive. They do not respond to maintenance requests except to cancel them. It became routine to open a maintenance request through their portal and immediately follow up with an email, because that was the only way they'd respond. That said, often it would take two emails to elicit a response. When they finally did respond, it was often curt. Calling was a lost cause, as they never answer the phone. Issue 1: I lived in a top floor unit. When it rained heavily, the ceiling would leak rainwater. Every time, at least twice if not three times a year, I would open a maintenance request and ask that they repair the roof to stop water from entering the building and creating leaks. Instead, they would send the super to patch up the inevitable hole/cracks that manifested in the ceiling. They never addressed the source of the leak, so it continued for years. I had to adjust furniture placement so nothing would be damaged if it started raining while I wasn't home. If the forecast predicted heavy rain, I would preemptively leave a bucket under the known leakage areas. After four years, I finally called the Weehawken Building Department and filed a complaint. After that, the super came and patched it one last time, and management supposedly did something to the roof. My final year thankfully there were no leaks. Issue 2: My unit did not have major bug/mice issues, thankfully. I would see a mouse or two when the weather started to get cold and they were looking for somewhere to nest for the winter, but with traps and keeping the floor clean it was never a major concern. I only saw three cockroaches in five years, so also not a concern. Management does have pest control visit once a month to address any concerns, which was enough for my unit. Except for one major issue - the cavity between the ceiling and the roof was home to pigeons, and management would not address it. The pigeons entered through the ventilation holes on the side of the building where my unit was. At first the birds stayed close to the opening, but as the years went on, more pigeons came. They ventured deeper into the ceiling cavity, and the noise got louder. If you've ever had wildlife in your ceilings - you know how much louder/bigger animals sound overhead than they really are. I asked management if they could plug the holes, or cover the opening (with something like chicken wire) to prevent the coming and going of birds. They said no. Issue 3: The buzzer never worked. Living on a 5th floor walkup, this absolutely sucked. Again, I put in many requests to have the buzzer repaired, to no avail. They always assumed/blamed my telephone, and would send a technician to reprogram my number in. That was never the problem, so it never got fixed. I tried to explain on more than one occasion that it was the buzzer not having a dial tone and therefore unable to make outbound calls to our phones. I continued to get dismissive responses, if any at all. Ironically, the final day I was there to return my keys after moving out, I saw they had installed a new buzzer box. Five years too late, unfortunately. Issue 4: Although rent was never increased more than 1-3% a year, they did not provide sufficient notice, if any notice at all. Every year I would see the rent had increased on the portal for the following month, without having received any letter or notification about it. One year I emailed them asking about the lack of notice, and a letter showed up -- clearly hand delivered (no postage) -- a few days later. This of course was around the 1st of the month, not 30 days prior as legally required in New Jersey. The following year, same thing happened, but this time they simply emailed me a copy of the letter that was supposedly delivered but never received. I suggested they start mailing rent increase notices via certified mail, which has a tracking number, as proof. They did not respond to this suggestion. The third year, yet again the same thing happened, and when I asked for a tracking number they said they were not required to mail letters certified mail and therefore did not have a tracking number. Of course I never received the letter, and yet again they emailed it after the fact. I wish I had had more time and money to take them to small claims court -- since they had no proof of providing the legally required 30 days notice, it'd have been an easy win. Overall Pros: Cheap, Great Location, Online Payment Portal Cons: Rude Customer Service, Low Quality Rentals, Poor Effort to Repair, Insufficient Heating

    Walls excreting mold(?)
    Selena S.

    Been living in this apartment for only 3 months and so much more bad has happened than good. Our Landlord & Super, Ariel and Ramon, have bad habits of saying they're going to do something and do nothing. Took them so long to install safety bars (I have a child) which should've been installed before our move in date, they said that the mailbox downstairs would be changed and it still has yet to be (our mail box has no door) but was given a key for it still, and the front door keypad doesn't work so anyone can get into the building (safety hazard especially for someone w. Kids. As it started to get colder outside, we started to realize that this apartment is literally a wolf in sheep clothing. The walls started sweating this mold looking liquid due to the heat, the ceiling in my child's room started peeling and pipes were leaking as well. We sent out emails to maintenance and they do not reply and when they do they schedule a date and the landlord & super clearly don't get the memo and show up whenever they feel like it. They don't even call before arrival or if they can't make it. We threatened to not pay rent so they can get serious, which they did for about 2 days ("fixed" the heaters and repainted walls) and then reverted back to their usual dance. Landlord said he would come back to fix the heaters because during fixing my heaters, a pipe below broke and affected the apartment underneath. I assumed they turned off the heat to be able to fix the heaters and they said they would come back the day after to "finish the job" aka stop the heaters from leaking. Since that day, my apartment has been freezing and neither Ramon nor Ariel have made a move to fix it although they were coming to "check the boiler. Give me 20 mins". So now here my boyfriend, child & I are, freezing during a snow storm w. No heat... Please do not do any business w. Them. I've never lived on my own before so if there were signs before hand, I'm sad I may have missed them in my eagerness to finally be on my own w. My new family.

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    7 months ago

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    1 year ago

    when i arrive at location for a tour that we talk about it before they did not answered my call and text me that someone lived there!

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    4 years ago

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    4 years ago

    The absolute WORST and mort unprofessional people I've ever dealt with. Do yourself a favor and stay away ..

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    8 years ago

    Dont ever move here. You will never get help from management and building normally is never cleaned.

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    Page 1 of 2

    Ask the Community - Tuli Realty

    Review Highlights - Tuli Realty

    My time at Tuli apartments in New Providence has been an amazing and humbling experience.

    Mentioned in 3 reviews

    Read more highlights

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