I've been going there for several years. The always take good care of me since I have cancer…read more(multiple myeloma) and have also had cataract surgery on both eyes. I have me problem getting an appointment the works with my schedule.

I've been a patient since I was a child, of course Dr Hicks has retired but my family and I are…read morestill patients. The past few years they have left good impressions and fixed our glasses even when they didn't have to. They've been a godsend.

Let me star by saying that I have been a patient here for over 8 years. I have sat on writing this…read morefor well over a month. This review is in no way a reflection of Dr. Muse. Recently they have a new management company which I feel has declined the already lacking customer service. Two situations occurred and I am truly devastated that I will no longer be using their services. I purchased new lenses for glasses I previously purchased there. never had there been a warranty that you had to purchase. AT NO TIME did anyone offer a warranty or mention the change. It wasn't on paperwork it was never brought up I also looked online and couldn't find anything. The first time I've ever chipped a lens (which honestly makes me question if it was the same type of lens) and I paid $245 for new lenses and there were no options unless paying full price again. They were super rude when I called. I am sure I was not overly friendly either. I had been having some eye issues. So I called prior to the lens incident. That was October 2021, they told me they could get me in in March 2022. At that point, I told them to cancel my regular March appointment. Thankfully I was able to get in to see a different eye doctor, but when I called to get my information sent over they REFUSED to send it and said the new doctor would need to request it. Even after the new doc requested it they didn't send it. And when I called to check they got the request they said yeah well try to get to it and hung up. They never sent it over and said they couldn't find something the new doctor needed as a comparison. Truly at a loss. I would no longer recommend this business.

This is the best place I've gone to to get my eyes checked and to get glasses! Everyone is so nice…read moreand very helpful! I will be going to Anderson from here on out!

Very professional. Dr. Laws has been great to me & my family for 20+ years. Her staff is amazing…read moreand will help you in the best way possible. Dr. Laws make you feel comfortable in the chair and you know you will be thoroughly taking care of . She's the best doc around!!

Great staff. The doctor and nurse listen to my complaints. They try to find out what is going on…read morewith my back and do what they can to help me. Bi recommend them wonderful care

I went to this place to receive treatment for a spinal problem I'm having the degenerative disc…read moreissues previously I had went to this place because I was having trouble with my leg and there was pain in my leg and dr ryan bearer wanted an MRI of my lower leg insurance wouldn't pay for it so I had to go to my primary care physician who actually fought for me to get an MRI and she addressed a different issue I was having with my back as well but when she got the results she told me to get a hold of him and see what we can start doing for it instead of listening to what I had to say he proceeds to tell me that I had the wrong images he made judgments on me he presumed things because there was THC in my system wow you can buy it from a gas station now and I'm trying to manage my pain in a way that doesn't involve like actual pain medicine and he made a judgement on me for that. He was incredibly rude I will never go back this is not a man who has an ounce of sympathy or empathy in his body he is cold and I will never go back there again if you're looking to actually find a doctor to connect with this is not the person

Today 9:/24/25 my daughter was scheduled for dental cleaning . we long story short the older lady…read morereceptionist behind the counter was super rude and told me my daughter couldn't be seen because we was late getting the paperwork done prior to her appt pretty much . now remind you I was on the very last sheet of paper of there forms to sign and she proceeded to tell me everything checked out well with her insurance becouse this was also not only her first visit ever visiting there office as well for a dental cleaning possisble fill ins . my daughter is 13 and of course we had to check out of school early for her appt and we did get there right on time we wasn't late but 5 minutes of our scheduled appt and I have to drive about 15 miles to apt and it was a raining yucky day with weather condition . fact is my daughter didn't get to be seen for cleaning for the lady being so petty about paperwork not being finished when she called me up to approach me infront of the entire waiting room full of people to ask myself the parent of Emily not even the patient if you are following me to ask when I could pay a old past due bill from when I had been in there office back 10 yrs ago and the amount $ 56 yall !! I was floored like since when ever has that lady had the right to look up to see if I had doctor bills with them more less . she could have called me on the phone she could have pulled me aside and that would be just fine as well but to call me out like she did over a 56 dollar old Denist bill and the fact she made is waste gas time and effort my daughter didn't get a school note for school since she had to check out early just to get to her appt and I had to call arojnd find another denist that excepted her insurance and for it to be another two months we have to wait for up coming appointment just to make sure my dauhgers needs are being met but definitely being pushed out longer than it should of came to as far as I am concerned and If you would of just heard this lady and seen how I was done I'm sure you would be on the same level I am I will never give them any good word except that there office is very clean and kept up but to say friendly and caring sorry noone approached myself nor my daughter in that manner today it was more judge mental and very much in my eyes what they call discrepancy and if you ask me my honist opinion of there staff and receptionist. very snooty and stuck up that's the whole impression I got today . moral of this story is I won't be back to ever try and get service of any kind from them rude people and if I could of had that old hags name and information as to who I report too I'd be doing so as well she isn't perfectional an any way or fashion she very rude and totally embarrassed my daughter to the point when we walked out the door she was crying upset even she at 13 yrs old got aggravated and upset at the whole ordeal of how we was called out and how we was approached on a very 1st dental visit for my child now . so yall I'm sorry but if you can get past the one non perfeshional receptionist and if you are free and clear and dont have past history of oweing them well maybe then I reckon you would get to experience this friendly Denistry office that handles with care . Well we never got the care we was seaking and desperately needin her teeth cleaned considering we fell a little behind on them becouse it had been a little over time late for her getting her 6 month cleaning due to loss of insurance and then to have to wait for 2 months longer to get this tooking care of and the whole deal of even having to call around to find another provider to take her insurance . yes this mom is livid on there actions and that women should of lost her job on the spot for how she done today . she even let me get to the door to walk out and said mam i am not finished her I said excuse me I'm sorry I am most deffinally finished her at this point and I wont ever step foot back In this door nor will i recommend my dog to come her lady I won't be back don't you worry and not even to pay the measly $.56 dollar doctor bill in my name she went back snooping for over 10,yrs I am not kiddin or no liein still SMDH there is always a better way to handle things and it wasn't at my 13 yr olds Denist appt she didn't even get to make cause she reseduled becouse I didn't have it done quick enough i guess lord idk awful experience with GLiCk a&-Woods !!! lady better be glad I wanted her job so bad today if I just knew who to call

My 3 adult children and I have been patients here for over a decade. In that time I can't remember…read morea single complaint other than wait times, which admittedly aren't always avoidable. Today I left work early and showed up 10 minutes before my 6 month cleaning and was told I would have to reschedule since I did not confirm my appointment. Cancelling an appointment I've had for 6 months because I did not click confirm on the single email that was sent out is unacceptable. I didn't open the email because the appointment was already on my calendar and I did not require a reminder. I understand no-shows cost you money, but transferring that cost to those of us who keep our appointments is not the answer. My family and I will not be returning. I would urge you to reconsider this policy.

ALWAYS request a pre-estimate determination BEFORE any out of the pocket money is paid to this…read moreoffice!!!!!!! They need to request this from your insurance company BEFORE you pay. A pre-estimate from the insurance company will tell you WHAT procedures are going to be covered by insurance, the CONTRACTED amount the dentist has with the insurance company, what your share of the procedure is, and most importantly a pretty good estimate of what you are expected to pay out of pocket. DO NOT let this dentist office just quote you a number and then you pay it. You should only be paying what you're share is (and a deductible if you haven't met it), and nothing more. If you see any discrepancies on your final claim from the insurance company, notify them immediately. Most commonly, if you go in for a simple tooth pull, make sure they aren't billing you for a surgical extraction. This is overbilling and more money in their pockets (in addition to the high out of the pocket they probably charged you). Sometimes the insurance catches these billing errors, and will reject the claim, but because of the high out of the pocket they charged you up front, they have your money. For the record, a simple tooth pull is dental code D7140, yet D7210 (surgical extraction) is billed at a higher rate. The office manager is very argumentative when this was questioned, and an email directly to Dr. Morton received no comment other than "contact the office". While this review has no direct reflection of the dentist herself (Brittany), Br. Skylor Morton owns the practice, and has been made aware of the issues. I am not sure this is a repeated common practice of this location, or simply an error, which is why I advised everyone that has dental procedures with this Lewisburg location either check your claims for discrepancies, or request a pre-estimate before you have dental work done.

Going to the dentist has always made me nervous. Having bad experiences with dentists before…read more I expressed nervousness and was reassured everything was okay. They really helped calm my nerves and ease my worries. My teeth are not in the best shape but they were very friendly and were great at keeping me informed about plan of care! One of the best experiences!

Everything is always awesome with the Drs and Staff. Very caring . Highly Recommend!read more

I went in with some neck and shoulder pain, I felt like my rib was out again. I just wanted an…read moreadjustment. I just moved to TN and needed to find a new chiropractor. When I called they said the xray and consult was free I would just have to pay for the adjustment they were runnin a special. After I was then told by Dr Kanan who has no bedside manner that if I didnt do his treatment I would need spinal surgery and most likely end up paralyzed and in a wheelchair. He proceeded to tell me I have a bulged disc, pinched nerve in my neck which I later found out you cannot even see on an xray. You would need an MRI. I was told my whole spine would be corrected top to bottom by Dr Craig his partner. They didnt take oictures of my low back or hip. They didnt hurt or have any pain at the time. I felt some improvement in my neck after the plasma protien injection that he charged me $1500 for But when Dr Kanan popped my lower back aggressively. He didnt even ask me breathe before he pooped me. Idk if he was in a hurry or what but going forward the pain increased significantly. I kept asking is this normal. I was assured discomfort was normal, however Dr Craig said we should probably slow down but when both myself and my fiancée sat down to talk to Dr Kanan about the increase in pain he took xrays and then proceeded to blamed me for it and got super defensive. It was very uncomfortable. He then proceeded tontell me I have to come more often and Id only be working with and not Dr Craig anymore. Unfortunately his treatment has left me in far worse pain then when I started. The pain has put me in the emergency room and makes my life miserable. I am waking up everyday in pain so bad I cry. I had some discomfort in my shoulder and neck before but I did not have extreme pain before going to see Dr Kanan and Dr Craig. We paid over six thousand dollars to be left in an even worse conditon then before. When I called to say I was discontinuing treatment due to pain and it puting me in the emergency they charged me another $144 to close my account. Not how can we make this right or any responsibility. I can tell you that this place is overpriced and overcharging for services you can get elsewhere for a fraction of the cost. Do your research, shelbyville has beter options that are more affordable with people that actually care. This clinic falsely claims they are the best in the state with the newest equipment and that is false. The decompression equipment they have worked for maybe half of my treatments seems like not all the staff know how to set up the machines. So it was a hit or miss. I highly suggest going elsewhere for your chiropractic needs.

Dr. Pou and his staff are wonderful. From Amy at the front and Joe in the back, you will feel…read morelike you matter. Sometimes you will wait a long time, but being the only physician in the practice and next to the hospital, it is to be expected. They are kind, caring, and compassionate. If Dr. Pou wasn't and OBGYN, he would have missed his calling.