Professional pick up. Solid communication from start to finish. Let me know when they would arrive…read morethe morning of service and was easy to book. I would recommend!

They are double charging. They were subcontracted and are attempting to charge more than the agreed…read moreupon quote with the subcontractors.

My second time using Fredys. He is reliable, very affordable, friendly. Highly recommend!read more

Fredys is the man! He did exactly what I needed exactly when he said he would, much appreciated and…read moregood all around.

Michael is incredibly responsive, very reasonably priced, and a genuinely great guy. I can't…read morerecommend him enough.

These guys got a lot done very quickly. They were nice and professional. I strongly recommend them.read more

Fast and easy! I saw…read morethey were in Arlington so I contacted them through Yelp. Great communication, Kyle got back to me in an hour or so. Set up a time for the afternoon of the next day and let them know I was flexible with time since I work from home so if they were in the area early they could drop by anytime. They next day they called in the morning to say they were in the area, so no problem there. They were friendly and fast. I didn't have a lot, but I had heavy logs and big batteries, no problems getting rid of everything. I will use them again.

I recommend this service. It isn't an app-based one, but a simple direct provider of what you need…read more- to get rid of junk. In my case it was a 30 year old mattress. They send they mattress to a green facility. They showed up on time as well and the price was competitive.

Eco City was great--super responsive, great service and communication. I'll be calling them again…read morewhen I need help with removal!

Jeff and his crew were able to pick up our old couch on short notice in the rain. Showed up on time…read moreand got it done super fast. So easy to work with!

They showed up within the hour with a super cheap price! Excellent service! Would definitely use…read moreagain.

I was hoping a negative situation would turn out to be a positive based on how the situation was…read morehandled by the company when notified. This my experience. I had the company come out on 09/20/2025 what an experience not in a good way. As I was leaving, I was shocked to see my entertainment center at the entryway of the complex (broken in parts). It literally fell out of their truck. Of course, in a panic, I frantically park my car to move it the best I could out of the entrance to the complex before any cars tried to leave. I reached out to the team that left and was told they couldn't come back for 45 minutes. I immediately fired off emails stating what happened. My entire day was ruined because I had to stick around to see if the items were going to get picked and I felt the need to drive around to see what else dropped out the truck. No surprise as soon as I finished pulling the entertainment center to the curb and getting back in my car, I turned the corner out of the complex to find a large piece of a computer desk in the middle of the road near the major intersection. I went into another panic because cars were running over the board and I was afraid it might flip to hit someone's car. I again raced to park to see if I could run out into the middle of the road before cars came but the piece was run over several times that it landed in the worse location with the view being blocked by oncoming traffic from the opposite end. I couldn't get a grip on the board because cars were coming so I'm literally in the road trying to kick the board to the side of the road with my foot (yes it was painful). Luckily, one car saw my efforts and stopped. It was not a cool temperature day and I'm no spring chicken (which I'm surprised I didn't have any health issues from the adrenaline, embarrassment, frustration and desperation to move these items). Since I couldn't leave this heavy board on the side of the road, I'm literally trying to carry this wood board back to where the entertainment center fell out the truck (definitely not a short walk). It was exhausting and humiliating to run around and lift items that should've been hauled away given the amount paid for just a few items. I finally was able to speak with a representative who made an offer based on my troubles created by their team. I agreed to the offer from the representative and waited what is more than a reasonable time period (9/22/2025 to12/2/2025) without any luck. While there are things that can happen when the team is working from one job to the next, it is more important how the company handles the issue with the customer that can change how the overall experience is viewed. It makes the difference in showing that a small company stands by it's service and sets it aside from the bigger companies. Unfortunately, I was extremely reasonable even when the worker was going to lose a week of work for the incident. I was completely against this in today's economy and just asked that improved quality standards be in place so it doesn't happen again. I understand the workers are doing this all day so things are going to happen. Again, it's not about what happened during the service as the biggest issues, it's about how it is handled by the company. I do everything I can to support small businesses but I think the more I do the more problems I experience. As someone who wants to extend as much grace as possible, the constant waiting on the USPS at this point is beyond reasonable. Nevertheless, I wish the company the best and hope they take this as a lesson learned to improve how to resolve issues immediately. I didn't expect to be part of the crew that day with having to move my own heavy items out of the street when I paid for someone else to do it.

On time with good price. No complaints. Came within one hour of first telephone conversation.read more

I was moving and had some last minute items that needed to be removed. I was sort of overwhelmed…read moreand my roommate suggested we check on Craigslist. As I checked, they had just updated their ad 40 minutes prior so it was very current. I called that evening on Mothers Day, they answered, I explained what I needed and they gave me a price. I booked an appointment for the next day. Next day, they confirmed, arrived, they were very professional, and got the job done in a short period of time. Highly recommend. They are also a moving company so they do moves AND removal of unwanted items.