I have to start by saying that I am extremely picky when it comes to cleaning. I want my house…read moretruly clean, but I also don't want to spend my entire weekend cleaning for 8 hours myself. Glenda's team did an amazing job from top to bottom. They were thorough, efficient, and paid attention to the little details that make a difference. When I came home, the blankets were neatly arranged with bows, the bathrooms looked spotless, and even the toilet paper was folded into the cutest design (I had to include a photo!). What really impressed me was noticing the next morning that they had even cleaned out my shower drain, something I hadn't expected and didn't realize until later. The house felt fresh and truly clean. Needless to say, I was very impressed and have already decided to start using them monthly. Thank you, Glenda and team, for such a wonderful job!

They did such a great job! I asked for a deep clean and thought it was a very fair price. From…read morethere I set up monthly cleans which again great value for what you pay for. The team is friendly and prompt. Great communications on times, setting up services, and what is included in the package. You can also request add ons!

Our Office in Annapolis is spotless and smells so clean!…read moreElmer at Vanguard is a gem. We have had other office cleaners and they are pricey and not as thorough. Highly recommend Vanguard Cleaning Services of MD. Love the PRICE too!!!

Step Ahead Cleaning did a great job deep cleaning our home as we prepare for a new baby! They were…read moreso helpful and responsive, and cleaned everything very thoroughly for a reasonable price.

I needed a deep clean and Step Ahead delivered! Extremely thorough, professional and did a great…read morejob! Took their time to make sure everything was done as we discussed during the initial walk through. Always wanted to be certain they were doing tasks to my satisfaction. Very nice people to boot! I have retained them for regular cleanings on an ongoing basis.

I hired Crystal Cleaning to clean my home on a bi- weekly basis. I loved my assigned crew and how…read morewell they cleaned. My review of the company would have been highly rated-just like a lot of the other reviews you will read. That is, until the day Crystal Cleaning switched my usual crew to a new crew. My normal crew had been overbooked, so Crystal Cleaning sent a new crew into my home. Crystal Cleaning assumed that I knew who they were. At that time, Crystal Cleaning also cleaned at my worksite. The particular crew that Crystal Cleaning sent into my home was the same crew that worked inside of our office, cleaning weekly every Monday and since that crew was a subcontractor, they also cleaned on Wednesdays on the side. The day the new crew came into my home, it just so happens both of my kids were home from school. My youngest, 16 years old, was sick in bed so when it came time for them to clean his room, he left his bedroom and went to the couch and watched T.V. By lunchtime, he called me at work to tell me he thought the cleaning girl who cleaned his room had stolen a very sentimental watch from his night stand. Which let's be honest, he should have put away. Nonetheless, the watch was there when the crew arrived and gone when they left. I asked Crystal Cleaning Management to check with the crew to see if they had simply misplaced the watch. The owner Crystal informed me that nobody had seen the watch. After being extremely patient and even informing Crystal of how I would be very forgiving if the watch would just find it's way back into our possession, I was only given more replies such as "we have an extremely strict zero tolerance policy for things like this" and "our crew didn't see the watch at all, they did see trash and cups on his night stand" (which isn't true because just like the rest of you, the night before the cleaning company comes, you tidy your place up! There was no such trash or cups on his night stand) I called Baltimore County Police to write up a report. Crystal Cleaning provided the crew information to the officer. With no talk of any kind of resolution on Crystal Cleaning's end and a long back and forth with Crystal and her office staff, I finally had to ask for their insurance information. Crystal never once offered that information up to me which I found odd when it clearly states they are both Insured and Bonded on their web site. I was given Selective Insurance Crime Bond information with a policy number. I wrote out a very clear and professional email with photos of the watch that was stolen as well as the contact information for the Baltimore County police officer who wrote the report. I asked to be updated with any progress. After a week of hearing nothing back, I emailed Selective Insurance asking for an update or a claim number. Selective replied back to me that I had no rights to the claim, that I was not party time the claim, as stated in Crystal Cleaning's policy and that I would have to speak directly to Crystal to get any further information on the claim. Needless to say, I emailed Crystal doing just that. Her reply was this: "I have followed up with selective and after speaking to the selective agent Selective looked into the claim and didn't find any basis for the claim, and will not pursue this claim." No basis for the claim? The watch was there when they arrived and gone when they left with nobody else coming in or out of my home. How is there no basis for a claim? I replied to Crystal in another email asking the following" Please provide specific details as to what investigation was done by Selective Insurance. An insurance company isn't paid to "look into" a claim; they are paid to investigate a claim. Please also provide specific details on how your company investigated this claim." That was 2 months ago...I have not gotten a reply from Crystal Cleaning to date. No investigation had been done whatsoever by the insurance company because they wouldn't even speak to me. Their policy is a joke and the company should be ashamed of themselves. This is the most unprofessional company I have dealt with. If you're looking to hire them, or if you're a current customer of theirs, happy or not, you deserve to know what can and will happen should a theft happen in your home or place of business. Lesson learned: Put valuables in a locked / hidden space. Maybe think of installing cameras in your kids bedrooms too...(obviously I would never...that's absurd!)

I want to add a five-year update to my original review and say that this is the best cleaning…read moreservice ever. They have been consistently thorough in cleaning my home - and now, during the pandemic - have taken extra precautions to ensure the safety of both myself and the cleaning team (ask for Mayra - she is an excellent team leader). The service continues to be efficient, thorough, and reasonably priced. The business goes beyond the cleaning however and extends to special requests and cleaning needs. When I need to reschedule they are accomodating and professional. I can't imagine going with another professional cleaning service as I already have the best!

The owner is unreliable and unprofessional. She came to my house on 6/13 and gave me an estimate…read more She acted enthusiastic and boasted about how good she is and how my house will look amazing. I texted her on 6/15 to hire her with possible cleaning dates a month out. No response so I left her a voice message 6 days later on 6/21. I have yet to hear from her. I have since moved on with my life and hired someone else.

Jolita and Eva used slippery products on the floors throughout the house, which was extremely…read moredangerous for us and for our guests. Needless to say, we are not using Maryland Maid any longer!! Watch out - this could be life threatening to your family. We let them know but never received any response from the company, hopefully the message was received and they are using safer products now.

I have used MIL for almost 10 years now. Their service is great!! The company has multiple…read morecleaning teams but it doesn't matter what team you get, you will be pleased with the service! Maria is the owner. She is pleasant and understanding. I have referred MIL to several family & friends and will continue to do so. If you are looking for a trusted, reliable and professional cleaning company, MIL is it!

I have been personally using MIL Multi-Services, Inc. for over 8 years now and I trust no other…read morecleaning company to provide me with the top notch service I receive from MIL. Several of my neighbors also use MIL and we all sing their praises! They offer very competitive pricing for their services, they'll come out and give you a free estimate, and their employees are reliable and trustworthy. Scheduling a cleaning is very easy and if there are any issues with my cleaning, customer service is always willing to rectify the issue. Definitely trust your cleaning needs to this company!