I found these guys on a neighborhood Facebook page. They were so communicative. They came out to…read moreassess the tree and clearly stated what my options were and what they recommended. The tree sadly had been improperly trimmed by previous homeowners or their vendors, and it had a fungal issue. Because it was so close to my house and power lines, it was safest to take it down. They weee clear that it would be about 6-8 weeks before they could get to me and it was almost exactly 6 weeks. The guys that came out were very friendly. They worked quickly, but safely, and within a few hours were done, cleaning up all branches. I'll definitely call them in the future if I start worrying about my backyard trees and will recommend them to friends!

Buyer beware. I hired Lane from Outside the House (OTH) for a large residential project…read more(installation of 40+ trees) and unfortunately this was a bait and switch experience. The project was quoted far under the competition (RED FLAG #1) but the conversation and intent seemed genuine at first so we decided to support a local small business. By the end of the project, we were hit with a final invoice 30% over budget, to be surprised without warning financially hurt our family. This was just the beginning of the extra expenses needed to finish the project. Furthermore and to our surprise, OTH cannot help with any of the other critical elements of tree planting, e.g. drainage, irrigation, fertilization, etc (RED FLAG #2). The project was performed in late December without any research into the topography and the bed design created a dam that flooded come spring requiring us to outsource a team of landscaping professionals to install multiple catch basins / french drains to prevent all trees from drowning. More financial stress for our family. Sadly, we lost 10 trees dying due to improper planting (OTH installed out trees shallow, provided zero bed prep, and bad location of certain tree species). OTH became hard to get ahold of when we needed them the most. We let them know we had pressure from our HOA to fix the mess (RED FLAG #3). What is most disturbing in this whole mess is OTH not warranting the work they did and blaming us for the issues they created. Now we have holes in our deign, significant additional expenses, and not to mention stress and confusion. OTH is a poorly run business and we wish we had not selected them for our project.

We moved to Brentwood, Tennessee from Massachusetts this spring. We purchased a house that…read moredesperately needed improved landscaping and grading. I searched on Yelp and found Lane and reached out to him. He responded immediately and came up with a very thoughtful landscaping design and estimate. He even FaceTimed with me to show me what the plants were going to look like before he started the work. His crew worked hard for a week and were extremely polite and respectful.We are incredibly happy with the outcome and have even had our new neighbors come by to compliment the landscaping. We are going to stick with Lane for further landscaping and maintenance needs. Look no further than his company!

They did a great job in short notice for a very fair price. If I ever need any lawn services in…read morethe future, this will be the first company I call. Verity responsive and give great advance notice.

Can't recommend this company at all. Leave my gates open, break my sprinkler heads. All these guys…read moreknow how to do is wander around with leafblowers. They know little about actual landscaping, lawns or shrubs.

Quality Tree Surgery was such a joy to work with. They provided quick responses, came out in a…read moretimely manner, and completed the job at a reasonable rate. Thank you, Quality Tree Surgery, for sharing your time & talents! Will definitely use you again if needed!

We had ten trees dead from the Christmas freeze two years ago. We got a response the next day from…read moreour query. They are prompt. They projected three to four weeks but were able to do the job in about a week from when we reached out. When they showed up they had an 80 foot cherry picker, full crew of men with safety equipment, a huge grinding/mulching machine and a couple of trucks to haul off the felled trees. Quality arrived fully over prepared for the job at hand and on time. They left the yard with zero debris! It is beautiful. FIVE STARS!!!!!

We had several large trees B&B removed including the stumps. They did a complete job including…read morecleanup for a very good price. We hope to use them again.

I live in the Lakeridge neighborhood in Donelson. These clowns were out here this week working on…read morea house in my subdivision. One of their workers in a silver or gold Silverado decided to come flying into the neighborhood going about 50mpg and almost hit me when I was walking my dog. Moreover, they left wood chips all over the road. How much more unprofessional can you get?

Kaily's is an enigma. I have to agree with other reviewers, that the initial communication is very…read moregood. We had the guys come out, review our tree removal needs, and give us a firm quote right there on the spot. Thereafter, scheduling was pretty easy too. They showed up when they said they were going to and started working immediately. From there, things went a bit wonky. They told us our job would be a one-day job. It turned into 3 days. Each day, the entire crew would just pack up and be gone, leaving each time and not communicating when, or even if, they'd be back to finish. Halfway through day-2, they moved our neighbors stuff around in their yard without their or our permission (didn't even talk to us about it). On top of that, they also messed up part of that same neighbor's yard dealing with the tree on that side of the job. The ground/grass there is pretty well destroyed, and they did not have permission to be on the neighbor's property. While expected, as we had some YUGE trees that needed to be removed (80-90 footers), our yard is completely destroyed. They did do a good job protecting our irrigation heads all throughout the yard though, even those right below where the huge trees fell. By the time they left for the 2nd day, still unfinished and not telling us when/if they'd be back, we were a bit exasperated. When we asked what was going on with the final piece of the job, the stump grinding, they said they didn't know and that it was a different team that came out and did that, and they had their own/different schedule and we'd just be worked in when they were available. Several days later, the stump grinding team showed up unannounced. They went to work on the stumps immediately, but left GIANT piles of sawdust in the yard where the stumps were ground. We weren't expecting that and calls/texts sent asking about it were not returned... finally they just sent us an invoice via email and we never heard anything else from them. We just paid the bill to be done with the job, but don't necessarily feel like we received everything we paid for in totality. Overall, they did the job, the trees and stumps are gone, and they didn't break anything that needed to be repaired, but we now have some additional work to the grounds (including our neighbors) that has to be done as a result.

Kaily's tree service did a fantastic job removing two huge trees in our backyard that we're hanging…read moreover our roof. They had an excellent rates and once the job was scheduled they showed up and worked until the truck was full and they had to come back another day. The only issue I had was communication in getting the service scheduled. We had them come out and do the estimate super quickly. However getting a hold of them to get the work scheduled took multiple back and forths of text messages. Overall we are extremely pleased with the service they did; just make sure that when you get the estimate you are willing to schedule that day.

Cannot recommend this team enough! Brought my backyard to life with a fair budget. Maggie and the…read moreteam are super professional and responsive!

I had Nashscapes do an install a few weeks ago. The owner, Maggie, put together a design for me…read morethat I love. She has a great eye and paid attention to my feedback and used it to create something I love looking at everyday when I get home from work. I was on the calendar waiting my turn and they were pretty much on time- which is crazy for a landscaping company during peak season. The last few times I had landscaping done (with a different company) they kept postponing the install and it was several weeks later than originally planned. That company did a great job with the install but their planning and customer service were lacking. But not with Nashscapes. They plan very well. It was a two day job. They pulled all my weeds and installed dozens of perennial plants. Then finished it off with some mulch. They hauled away my old, ugly planters that were filled with dirt. They added amendments to my soil to help my plants grow. I'm thrilled with the outcome and even happier with the customer service. It's very hard to find a company that provides a great service and great customer service. I recently had them come back out to stake up a fruit tree that was leaning too much and they'll be back again to put my blackberries on a beautiful trellis. In the Fall, I'm planning to have them install some evergreens as a privacy screen. I've definitely found the company that I want to work with to make my backyard the magical place I want it to be. I highly suggest you try Nashscapes if you're looking to make your yard more attractive. They also offer maintenance and lawn service.

Sadly , they care more about money then trees or shrubs. We hired this company to look at our…read morestruggling Japanese Maple. Dean the owner , according to Liz said that it had canker disease. They charged $150 per visit and after 5 visits there was not much improvement. Due to Covid , we never met the person doing the care although they would text to say they were coming ? They charge 3% extra if you pay your invoice by charge and add exorbitant late fees? I payed my bills on time but somehow missed or didn't receive the emailed bill (2/5) and was charged another $50 late fees. I would NOT recommend getting involved with this company? Very upsetting and their billing practice is very aggressive and unsettling to any consumer! Customer beware !! Again , all my correspondences have been done via email or phone? Very frustrating and disheartening. Would not recommend

These guys are great. Fair prices, dependable work, and just down to earth good people. Mike and…read morehis team did a great job on my big tree, some branches from my neighbors tree, and a little extra tree that had to come out too. Look. Anybody can cut down a tree. But it takes a real pro to make sure it doesn't fall on your house, power lines or shrubbery. Mine are all intact. Would definitely call these guys again.