1. Burlap and Bloom

    1. Burlap and Bloom

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    Burlap and Bloom

    5.0 (9 reviews)
    Closed 8:00 am - 8:00 pm

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    Response time

    5 hours

    Response rate

    50%

    Services - Burlap and Bloom

    Disease management - shrubs

    Earthmoving or regrading

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    MidTenn Irrigation & Lighting

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    If you're looking for an irrigation company that truly cares about quality and customer service, I…read morecan't recommend MidTenn Irrigation and Lighting highly enough! From the very beginning, the entire experience was outstanding. The team was professional, knowledgeable, punctual, and took the time to explain everything clearly. The installation was done with great attention to detail, and they treated my property with respect, leaving everything neat and clean when they finished. The irrigation system works beautifully, and I can already tell it's going to make keeping my landscape healthy so much easier. It's such a relief knowing the job was done right. What really sets MidTenn Irrigation and Lighting apart is their honesty, excellent communication, and genuine commitment to customer satisfaction. It's refreshing to work with a company that takes so much pride in their work. If you need irrigation or outdoor lighting, don't hesitate to call MidTenn Irrigation and Lighting. They exceeded my expectations in every way, and I would gladly recommend them to friends, family, and anyone looking for top-quality service. Five stars all the way!

    Absolutely phenomenal experience! MidTenn Irrigation exceeded every expectation. They installed a…read morefive-zone irrigation system at our home, and the quality of the work is second to none. They were incredibly knowledgeable, professional, responsive, and treated our property like it was their own. The pricing was more than fair, and every detail was done the right way the first time. In a world where it's hard to find contractors you can truly trust, these guys stand out. If you're considering an irrigation system, do yourself a favor and hire MidTenn Irrigation you won't regret it. Easily one of the best contractor experiences we've ever had. Five stars isn't enough!

    Nashville Irrigation & Lighting

    Nashville Irrigation & Lighting

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    We worked with Zach and his team for a new irrigation system for our home in the new Barton Village…read moresubdivision in Lebanon, TN. The entire experience was excellent. Zach met with me and spoke by phone several times to review some specific concerns prior to installation to accommodate future plans for the yard. The office staff was accessible and responsive regarding scheduling. The work was completed in a day. Despite the warm weather, the high quality grass seed they use where the lines were installed is growing back well already and the system has worked well as designed. Zach has been responsive to several follow up calls I have had regarding operation of the system and I am learning how to work the watering schedule in the phone app which is extremely convenient. The pricing for the system we installed was reasonable and competitive! Highly recommend.

    They installed an irrigation system about two years ago. THEY DID A TERRIBLE JOB.!! They ruptured a…read moregas line using a regular shovel, they ripped up the internet cable causing the whole neighbor to be with out internet for 2 weeks. They were told not to install any heads in the right of way. They did and then they removed it. The overall sales person (RICK HARRISON) who I directly designed my system with, did not communicate to the installation team the type of sprinklers I wanted and where to install the back flow valve. They also had to install a pressure pump, due to low pressure for $1400.00. I specifically told Rick where it needed to be in relation to the electric outlet . I had the outlet installed exactly where Rick said it had to be. I then spent $200.00 to have an electrical outlet installed. When I checked their work after they left. I found an orange extension cord lying on the ground, in a pool of water ,connected to my $200.00 outlet, they installed the pump to far away from the outlet. I again had to pay another $200.00 to move the outlet so the pump can connect directly to the outlet. Then the pump cracked and stop working, the back check valve cracked and had to be replaced. this is after I had them winterize my system. It has been nightmare of a project. Everytime they came out, something was wrong. I finally had to ban them from my property. it is now several years later and the system is worse than ever. I have spent a lot of money in repairs. I basically will have rebuilt the system by the end of this year. Do not use this company. Beware of Rick because he is smooth but does not follow through.Get everything in writing, get a design of your sprinkler System before they install (they want a $150.00 to do so)

    B & E Irrigation

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    Great experience - very communicative and quick work . We will definitely use B&E going forward.read more

    My experience with B&E Irrigation & Landscaping was an astonishing display of poor communication,…read moreindifference, and unprofessionalism. I initially contacted the company's residential installation representative on April 29 regarding a drainage problem at my Brentwood home. I left a voicemail and sent a text message containing photographs of the area. After receiving no response, I called again on May 12 and left another voicemail. Still nothing. On May 13, I submitted a detailed inquiry through B&E's website. The office responded the following morning and referred me directly back to the same representative who had already failed to respond to my previous calls and text message. Nevertheless, I called him again on May 14 and left a third voicemail. Once again, there was no response whatsoever. On May 26, I emailed the office and carefully explained the entire history. I made it clear that I would completely understand if the project was too small, if the company was too busy, or if the work was not a good fit. All I requested was the basic professional courtesy of an answer so I could stop waiting and contact another company. The office replied that afternoon and stated that they were checking into the matter and "should have an answer tomorrow." Tomorrow came and went. So did the remainder of May and nearly the entire month of June. After receiving absolutely no update, I sent one final email on June 30. Only then did I receive a response stating that the installation team was "extremely busy," that they "probably" did not have time to perform the work, and that this "may be why" I had never heard from them. That was not an explanation. It was speculation about why other employees had repeatedly failed to perform the most elementary part of their jobs: communicating with a prospective customer. Being busy is understandable. Failing to respond to three telephone messages, a text containing photographs, an online inquiry, and multiple emails is not. Promising an answer the following day and then disappearing for more than a month is even worse. It would have taken less than one minute to write, "We are unable to take on your project." Instead, B&E allowed me to wait for more than two months before finally offering a vague excuse. After this experience, I reviewed the company's Yelp and other public reviews. What I found was disturbingly familiar: other customers reporting poor communication, unanswered messages, no-shows, and a lack of follow-through. Apparently, my experience was not an isolated incident. B&E advertises itself as Nashville's "most trusted" irrigation and landscaping specialist. Based upon my documented experience, trust and basic customer service were precisely what were missing. The most revealing part of the company's final response was the admission that it was unfair for me to receive no response. On that point, we agree completely. I would not recommend B&E Irrigation & Landscaping. If this is how the company treats a homeowner before receiving any money, I would have absolutely no confidence in its communication after a contract was signed, payment was made, or a problem developed.

    Coyote Creek Landscapes

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    We built our home five years ago and wanted to finally finish the landscaping off our walk out…read morebasement. We also needed to fix landscaping mistakes our builder's landscaper made when the house was constructed (you can see just a few of those in another review I made). We had several landscapers come out to look at the project, but the complexity and scale resulted in most not responding after the initial meeting. We contacted Coyote Creek and Graham (the owner) came out to look at the project. I felt we probably had a good, reputable company when he asked if he could send his designer out to walk the project. That resulted in a professionally done design schematic of various drainage remediation measures, hardscape, and landscaping. Coyote Creek provided me with two hardscape options based on our budget. Once we decided, Coyote Creek began work promptly and I was extremely impressed with their foreman, Nate, and all the workers who transformed our backyard. We live on a steeply sloped property and it was, to put it mildly, a challenging project. Nate was exceptional in transforming a design into reality and making necessary changes to account for geographic realities. For example, the design had a beautiful paver patio off our basement that would segue into grass. The degree of slope prevented that, so Nate recommended a quarter wall to retain the patio's size and shape. Coyote Creek was also very responsive to a few changes and additions we made. Through it all, Coyote Creek held the highest quality standards. No corners were cut, and I believe we have a beautiful hardscape that will stand the test of time. I plan to have Coyote Creek do some additional work around my barn in the near future--their work is that good. Highly recommend!

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