I give them zero , my worse experience, i had an international transport ticket to Los Angeles, the gate was too far and no way to get there from n time unless you run and there was no information service also the board didnt show the gate info , the stop was less than 25 minutes and i have lost my flight
I do not understand how come they choose the farthest gate when there's only 25 minutes to get to the check in point read more
I recently went to Ankara from Washington. Outbound Turkish Airlines was fine. On the return, the Turkish Airline ticketing agent at Ankara insisted I had purchased a "no baggage" ticket (I had not had to pay for a bag on the outbound leg) and forced me to pay $136 for my bag. Worse, she only checked my bag as far as Frankfurt, insisting that I would have to pay another baggage fee in Frankfurt.
Turkish airlines took advantage of me to extort $136 improperly. I will not be giving them another opportunity to take advantage of me. read more