5 stars and a FTR? well if the shoe fits
lets see, i needed a new patio door, 14 casement windows and a new one in my living room. i had heard of turner as a good contractor in the glastonbury area, so i gave them a call for an estimate.
dave showed up, senior sales guy, he toted in a very large suitcase with his sales devices and a heat lamp and told us all about the virtues of windows and made a joke about crappy products (he actually used it twice, both times got me to give a canned laugh, think shooter mcgavin and his sand joke, I'll let you see it in action, no spoilers) i had obviously looked at a few other companies, but in the end, the price/quality won our business
a few weeks later, after our 1st installment cleared, the office called us to set up an installation. the job was suppose to take 1.5 days, in reality it took 6, which, to be fair, i was ok with, well sort of. i rather have it take longer and the attention to detail not be overlooked. funny enough, when the crew showed up the first day the main guy chuckled and said yea, all the windows will be in today and we can come back on monday to finish the trim. well after they spent 8 hours on the patio door, we knew it wasnt going to be a one and done. the patio door apparently was originally installed by a high school shop class. ok, maybe not, but they needed to rip the whole thing out and build it from scratch, fine by me, this job wasnt cheap!
the next work day was a snow storm, perfect excuse to not show, no worries they gave me a heads up. skip ahead a few days, full crews in the house getting it done! When they wrapped on Thursday (!) i did a walk over, and found several 'issues' and promptly called the home office, they had a guy on site to fix it asap! Also, that patio door needed some finishing and they came back on Friday to finish and an hour visit turned into another 7 hours cleaning, touching up, finishing this and that. I really appreciated the attention to detail, but then also wondered how they would have expected to get this all done in a day!
in (window) closing i would highly recommend corey turner for consideration for your home improvement job, i would also recommend giving them extra time (mentally) to get the job done, but anything worth doing is worth doing well.
I hope i made a good case(ment) read more