Had total pipe replacement last year, I was thinking and showed pictures of a complete job only to…read morefind out the $3,800 down the drain My tub was not even connected $3,800 running directly into my crawl space Please check behind people, they came back to fi i, but I had to pay someone to dry up a year of water now praying no foundation problems HVAC has to come now and fix the damage to vent wrap, more money for neglect although my overflow valve in tub not working At this point I don't even want them back out I asked them why would you leave all those broken pipes and still not connected what was needed his response was sometimes they just lazy I paid money for Y'all lazy job and still paying out more money because yall lazy wow Sad and disappointed

Very unprofessional business, communication horrible, call back never happened from owner, rude…read moreemployee who only shows up to inspect the work but needs to do more work and less running his mouth to me, what was a one day job turned into two days because of communication errors, and the list goes on and on but we will definitely NOT be using this company again.

Expensive, but outstanding in EVERY respect…read more.. Detected a slight water leak in one toilet, decided to replace both toilets since a plumber would have to come out anyway. Self-purchased the two toilets at Lowe's and used their installer, thinking this is a simple job, a 3rd party contractor from Lowe's should be able to handle it. Bad idea. The installer from Lowe's was incompetent, and (almost certainly) damaged at least one, if not both flanges. Told Lowe's to go home... Found Cassell here on Yelp. Long story short; from initial call-out to complete resolution, less than 48 hours from start to finish, the plumber they sent out, a cat named Greg R., was exceptionally good. Thoroughly explained everything, showed me exactly what he was doing every step of the way, super-clean, highly professional. Could not possibly have had a better experience (except for the price, but considering they ran circles around Lowe's, it was worth it...) Don't use Lowe's, they're a slow-motion train wreck. Go with Cassell Bros. - ask for Greg R.!

Salesmen dressed up as blue collar workers. Inquired about a water heater issue and their first…read moresuggestion after a quick inspection (eyes only) was to spend $9000 on a tankless replacement.

Martinez Plumbing does quality work, charges fair prices, shows up in a timely manner, and has…read moregreat people working for them. - Shawn Hamilton

Very impressed that I had to call them back. First visit was for toilet replacement, Bidet,two…read morebrand new showers and one complete new shower faucet kit an pipes replaced. These guys were so honest to inform me about a electric problem with garbage disposal, one bathroom floor needed to be replaced an I bought the wrong kitchen sink. I have to say thank for buying an delivering the toilets to me. Requested them a second time to replace the hot water heater tank they went out there way again informing me that I needed brand new pipes showed me why the water was leaking. I will be calling them back again in reference to the one bathroom toilet once I get the floor fixed. Thanks to everyone who work there keep in mind I had four different employees at my house an not once did I see these young gentleman texting on there phone very professional at all times I really appreciate your team completing there task.

I called Busy B out to take a look at my shower. The shower drain pipe had fallen away from the…read moreshower drain and I had the water draining out onto my slab underneath the fiberglass shower. The entire shower had to be removed and replaced. It turned into a somewhat complicated job, but they came out and got the job done. Despite the very hard working and polite plumber that was sent out to do the repair, I wasn't really happy with the work that had been done. I contacted the owner and emailed him pictures of the job and let him know I wasn't totally satisfied with the results. To my complete astonishment, the owner promptly called me back and agreed that it was unacceptable. He sent plumbers out to correct the issue and reworked the shower to my satisfaction. What was incredible, was that they ended up having to spend several extra days in labor and materials in order to complete the job and make a happy customer out of me. They did so with no fuss whatsoever. When I factored up the extra labor hours and materials they had to go through, I realized they actually took a loss to finish the job to my satisfaction. To say I was blown away is an understatement. I have not seen a business owner value his reputation above making a dollar in a very long time. It speaks volumes about how the business is run and it was incredibly refreshing to see that even in today's world there are still people of such integrity. I don't normally bother writing positive reviews but I was so humbled by the experience I felt I had to do something to pay back the business. It was honestly a surreal experience. I would recommend this business to anyone and I will certainly call them back out again if I ever have the need.

Can't stand contractors here in augusta. Needed to have some faucets changed out so called busy…read morebee. They seemed helpful and sent a guy out right away for an estimate. He seemed knowledgeable but then said it was $55 for having him out but that he would go and have my estimate emailed to me that day and that he would call to make sure I got it. After a couple days I had to call to find out where the estimate was. They called me back and said they would have it to me by that afternoon after the weekend on monday. Monday came and I had to call and was told the guy who came was sick. Tuesday I called agian, mostly cause we payed $55 dollars, and asked for my money back as I had never even gotten the estimate. The owner got flustered and by the end of the day I was emailed a quote a week after they had come. So I went to call them to set it up. It was extremely expensive and then in talking to the owner what he was quoting us on was wrong like he never talked to the guy who came to our home.

Cameron is very responsive, professional and knowledgeable. I would recommend him. This company is…read moreaccommodating to their customers schedules.

Camron is very professional and dependable. He is knowledgeable and prompt. He had to replace a…read morepart on my unit. He ordered the part and communicated with me about when he would return to complete my repair. I would definitely recommend 1st Call maintenance to my family and friends.

I would recommend Pamela's Plumbing 1000 times!!!!!! Let's start with the friendly staff. I'm…read moretalking everyone from the secretary to the plumbers. Knowledgeable, helpful, and you can tell these are truly good people who are in the business to help others. And the service is PROMPT and PROFESSIONAL!!! I would not call anyone else for any plumbing needs. If I had ten thousand tongues, I could not thank them enough for their service. I highly, HIGHLY, recommend

Pamela's plumbing team- whether it is Jenne(a)?, John or even Pamela are Fraud…read more 11/20/25, I spoke with Jenna telling her the exact problem with my kitchen faucet leak and where is it EXACTLY LEAKING. She assured me that John can look and if needs to be fixed he will do that right there and then. 11/21/25, John came to my house, checking and claiming that my kitchen Faucet has to be replaced, when the leak was from the pull up/down section of the faucet (passed snap on connect). This by itself is fraud and deception. John also said he would run it with my warrantee company and let me know my portion of the cost. However, he added that Choice would possibly pay for builder's grade faucet and install at no cost to me. Then they abandoned the service call for the next few days. 11/25, I called and Jenna(e)? gave me three different to cost me. I asked for the estimate/ proposed billed be emailed to me. She said, "we do not do that." I asked, I need a detailed estimate before work. She refused. I asked to speak with Pamela, she also refused. But I agreed to buy my own faucet for John to replace and set up appt. for 11/28/25 - 9:00AM to 1:00. 11/26 she called me to say that they would not do it, it would cost me $2005. Then said $325.00, then said Choice would pay for $190 and I have to pay $205. I again asked for estimate, bill.. be emailed. she refused; speaking with Pamela was refused, return my initial service visit fee, she refused.... Then she hung up. She called Choice to say that I was rude and uncooperative. Sadly for Jenna, Pamela and the entire company, MY CALLS Get recorded. Also, in 5 minutes I took my new faucet head and replaced the leaky one, while videoing the process (no cost to me) and without Pamela's fraud. Video is large for uploading. If interested in seeing or hear voice recordings, call me at (706) 364-0555, I will provide. I called Choice who said, we never told Pamela's it would cost you any - if builder's faucet is placed. again recorded. Pamela and her plumbing company are a fraud, perform deceptive business practices (GA Law) and should not even be in business.