Atlas Heating and Air installed our new ac unit about a week ago. The experience was a positive…read moreone. Corey came out and looked at our old unit and then went over the options to replace it. The day of the install Nick and his crew came and got everything done by early afternoon. Everyone was professional and extremely helpful making the process so smooth! Also, the crew cleaned up after themselves, which was really appreciated. I would definitely recommend Atlas Heating and Air.

Shane and Josh did the install of a new AC unit/ Heat Pump at our house…read more They were professional, courteous and a pleasure to work with. They went above and beyond beyond by removing some old AC parts left by the previous owners. Atlas is a great company to work with as their customer service is prompt and available to schedule service when we need it! Even in the middle of a GA summer! Their pricing is reasonable so you don't need to waste your time shopping vendors.

Our Ruud HVAC developed a leak and lost all of the refrigerant. We were on a maintenance plan with…read moreanother large HVAC company. They quoted a substantial price to repair the unit, BUT could not come out for a week to do the job. I called Williford Air, and after some explaining of the situation and giving Mr. Williford some specs on the unit, he said he could come out the next day and fix it,....and his price was 1/3 LESS than our regular HVAC company. Mr. Williford delivered on his promise and fixed the AC unit. -- We asked if his company performed annual maintence programs, as we would've been happy to switch to Williford for that service. He said that they currently don't offer that service, but are considering it in the future. Next time we need either an AC repair or a new AC unit altogether, we will be certain to get a consultation from Mr. Williford!

Most knowledgeable and reliable HVAC business in the area…read more Mr. Williford was the 5th expert that we consulted and he was the only one that was able to solve our HVAC issue. He saved us thousands of dollars. His company will be our go to company moving forward. HIGHLY RECOMMENDED

They charge double the price of a standard water heater & installation. The technician was able to…read moreanswer my questions.

I called on 6/29/24 at 530 pm to politely inquire upon availability for an after-hours service for…read morea warm A/C output from my unit. The technician returned my call within 15 mins with a resistant tone in which he did not wish to disclose the after hours diagnostic fee. He immediately asked me WHY was I calling in this 100 degree weather (in which I assume he was working in). Additionally he wanted to know if I was JUST calling around for pricing - this was pointless to ask as he refused to provide such said pricing anyway and therefore lost money for his company by leaving me with unanswered questions for a profitable problem. Due to this resistance I decided to calmly give my money to another company that would respond to these basic, and typical questions, with reason.

I've had Doc Savage service our AC/Furnace before a few years back and this experience was the…read moresame. Very professional, very courteous and never a push to upsell while still rightly recommending a service agreement to help save money in the future. You really can't go wrong with these guys and their training is obviously second to none. I'd recommend Doc Savage for any HVAC work, large or small. Don't take chances with your hard earned dollars! Use the best!

"It is under warranty, but my manager still insisted I charge you something." - Doc Savage…read moreTechnician Had Doc Savage replace my AC unit a short while ago, which included replacing my thermostat with a Doc Savage-branded unit. Recently the thermostat started turning off automatically, most likely due to low batteries. Due to the way that they installed it, I was unable to get the battery compartment open and was forced to call them to come out and service it. It cost $99 dollars for them to come out, which is annoying but typical, and I was assured on the phone that should be my only expense since all of my equipment is still under warranty. The technician came by this morning, and after examining the equipment he said he thought it was a low battery issue. He then told me that he could see that when they installed the thermostat, they also installed a power line that would eliminate the need to deal with batteries at all, they just never hooked it up (and remember, this is all Doc Savage purchased and installed equipment - the "they" is Doc Savage). NOBODY even told me that was an option when they installed it, or asked me what I would prefer. The technician finished his work and told me it would be $99 for the visit, which I knew, and then $74 for actually fixing the issue. I told him that his office told me over the phone yesterday that all my equipment is still under warranty, to which he replied that he would need to call in and check. He went outside and placed his call, and returned with the line that I opened this review with: "It is under warranty, but my manager still insisted I charge you something." WHAT. THE. F***. He said in an attempt to "meet me halfway", they would bring the extra charge down from $74 to $9. I don't like to take out my frustrations with a company on their rank and file, so I just bit the bullet and paid the extra $9 (for a total of $108), and I hope Doc Savage enjoys it, because it is the last money they will EVER see from me. This entire experience should and could have been avoided in the first place if they had installed the unit properly, and/or asked my preference as to whether I wanted battery or hardwired power, and then to essentially steal from me by admitting that they shouldn't be charging me at all, but the manager insisted??! Yeah I'm done with this company, and I strongly advise anyone reading this to avoid them as well. The technicians are nice, personable people, but there's something deeply wrong with the management.

Outstanding Service from Start to Finish!…read more I reached out to TrueClimate HVAC early yesterday morning and was honestly surprised to get a same-day appointment! By 3:30 p.m., "Q" was onsite -- professional, courteous, and every bit what you'd hope for from a true pro. After giving me a quick overview of the company and the process, Q jumped right into diagnosing the problem. Within about an hour, he pinpointed the issue, broke down all the electrical jargon so l could easily understand it, and clearly explained the repair options and pricing. He returned the next day exactly when promised, got straight to work, and within 30-40 minutes everything was repaired, cleaned up, and working perfectly. Huge kudos to Q and the entire TrueClimate HVAC team -- you've earned a lifetime customer. Highly recommend this company for anyone looking for professional, prompt, and reliable HVAC service!

UPDATE... Today I received a threat to sue from the "owner" of this establishment. Yes you came to…read moremy home and provided INTIAL SERVICE to my HVAC System but I didn't mention in my review here on Yelp that you also left me overnight October 31, 2025, in the Freezing Cold on one of the coldest nights in South Carolina because you forgot to turn the Service back on once you cleaned my system and when I contacted you you stated you would return "first thing in the morning" for that SERVICE you were PAID $1604.58! On the day of service you proceeded to ask if I wanted to purchase a maintenance agreement which included emergency service I agreed. You FAILED to provide the service in that agreed upon agreement. After repeated attempts at "Emergency Service" per your agreement you failed to provide said service! I asked you to cancel that agreement and refund my money and you stated I had already used the bulk of the service agreement and you would only refund $375. Hummmm I contacted my credit card company and after going back and forth with you and me last week they AGREED with me and credited my account $1600 from the TOTAL I PAID IN FULL TO YOU OF $3204.58! Now this morning you send me a text threatening to take me to court! GO AHEAD I'LL SEE YOU IN COURT!! BUT IN THE MEANTIME DO NOT CONTACT ME ANYMORE!! Ohhh and feel free to take this up with CHASE Bank and it's affiliates as they are the one who heard your Side and heard mine and CREDITED MY ACCOUNT $1600! Mahalo

Our hot water heater that is located in the crawl space of our house decided to spring a leak…read more Unfortunately it wasn't discovered until there was about 6 inches of water in the area around the heater. I called Kimball's and someone came in about a half hour ! James and Taylor ended up going into the crawl space and set up a pump to move the water out. The next day they came back and installed a new water heater. Both guys were very professional and friendly . Thank you Kimball' Plumbing and Thank you again James and Taylor.

Three technicians arrived about an hour after I called, so they get an excellent rating on response…read moretime. They performed almost all of the requested service. There are still two pot lights in the kitchen that do not turn on or off, but they performed well in repairing the light switch boxes, repairing the outlet in the basement and, most of all, installing brand new smoke detectors throughout the house. The price was fair for the value received. The one-star reduction is for the two kitchen lights still not working.

Found a water leak that baffles other pros This was 5 years ago. Not only a plumber but also a…read moremaster electrician. A very professional and all around nice guy.

Responsive, punctual, reliable, knowledgeable, professional, trustworthy. Charlie was the first to…read morerespond. I really expected there to be a long wait for an appointment but he was scheduled within days and was able to quote and complete the job same day. I needed a 20 amp dedicated circuit for a home based 15 needle embroidery machine and really didn't want to pay an electrical so got some "advice" and concluded we could put a 20 amp circuit in place of the 15 amp. Three months in, I noticed that my lights were flickering in the home office whenever I fired up the machine or plugged an iron in. I did a quick internet search for possible reasons and quickly determined that I likely had a fire risk so I went to my trusted Yelp to find an electrician. Sure enough my hunch was right. We had Help!! put in a true dedicated 20 amp. No more flickering. While we had him we decided that lightening strikes near the house were too close for comfort and we have way too many electronics and energy electric car plugged in so we had him install a whole house surge protector. Very reasonable. Will definitely use again and highly recommend!

They know If you like, sitting around for three…read moreappointments and they still can't figure out how to make your Appliance work to order a new one easier cheap cheaper

An alert message on my recent HVAC system persisted after two prior companies checked it out and…read morefailed. Josh from Beech Island took care of the diagnostics and a new circuit board took care of the problem.