My tenant did a number on the hardwood floors of my rental property. Dewayne came on time the day…read moreafter I called and provided me with a very competitive estimate. The techs who did the floors were just wonderful; they were professional and courteous, and in just a couple of hours, my floors were transformed from grungy to glitzy! I took one star off because nobody showed up on the day they were originally supposed to. When I called, DeWayne said he'd texted me the night before telling me the job would be delayed by a day. I looked through my texts and saw that he hadn't texted, but he insusted that he did. Annoying.

Pleasure to work with and they did a great job. Dewayne came right on time to give us quote. He…read moreinspected our floors and suggested that some rooms could be sanded but one room in back had already been sanded down pretty thin so did not recommend any further sanding. I trusted his expertise so we had him give us quote for replacement vs screening that room. We went with screening the existing floors and it looks much better. The rooms they sanded look prefect! I was really impressed with the two areas where we had them remove old floor furnaces and patch with new wood, it looks great and they staggered birds so you really can't tell any difference. The team was very professional and worked hard to get job done quickly. Only downside is the strong smell of the polyurethane. I'm really sensitive to chemical smells, so I tried to air out house by opening windows/doors. It has faded, but I still notice it when I come home. If you're trying to keep your home air quality safe, consider asking about low or zero VOC polyurethane, I wish I had.

I would never give these low down scum bags one star but the system will not allow less. They show…read moreup with eight people all over my neighbors roof and it was stripped and hurriedly thrown up in a hap hazard way before noon so it was start to finish Less than three hours. They parked three trucks on my neighbors lawns and played loud obnoxious music that I could hear inside my house plus they had their family members visiting them while they were supposed to be working. They left nails all over the street causing three of my neighbors to experience multiple flat tires and then adamantly denied liability. I would like them to be shut down for being a public enemy, stay away ,

Quality work, professionally performed at a fair price. Would (and have) recommended to friends.read more

Mr. Albert, Business Manager - in response to my defective slab, unless you're a civil/structural…read moreengineer who did an inspection, your comment is invalid. You never even came to my house. I followed all your recommendations and the installation is terrible. Shame On You and your customer service is also terrible. I'm going to have to pull up the floor and start over.

Elliot Carpet and Tile does quality work! The workers are efficient, pay attention to detail, and…read morethe results are beautiful! Mr. Elliot is hands on before, after and during the job, making sure all is going smoothly! The only place we would recommend for flooring is Elliot Carpet and Tile!!

I walked in looking for a match for my existing flooring. Although they didn't have a match the…read morecustomer service I received here was better than any other store I went to while searching for flooring.

I walked in on a Saturday because we really need to redo the awful, peeling, hideous fake wood…read morelooking laminate the previous owner had installed in one of the bedrooms. I just can't stand looking at it anymore. Kevin was quick to greet me. I already had an idea of what I wanted, but he was a pro at narrowing it down until I was left with 3 gorgeous samples to decide between (which he let me take home so I can SEE THEM IN MY HOUSE!!). He also instantly made me feel comfortable with both his expertise and just his personality. I'll definitely be a back when I decide between the floor samples, and I may even come back to have our kitchen floor redone (sometime in the future). This was not the first place I went to to look at flooring samples, but it had the best selection, the most knowledgeable employee, and hands down the best customer service. If you go in, ask for Kevin. He is awesome.

New Orleans Flooring in Elmwood did a terrible job on our vinyl floors. We had our floor replaced…read morewith an LVP product called Strong Built Floors which was sold exclusively by New Orleans Flooring. Shortly after installation we started having issues with the flooring popping up and warping. Countless times we had to have them replace the broken and or warped boards. After months of this happening they decided to rip up the flooring and have it reinstalled "properly". Their excuse was not that there was a problem with the flooring but a problem with the installation. So we once again had to rent a storage pod out of pocket and move all of our furniture. Plus, we had to move out of our house with two small kids while they worked. This time they did an even worse job than the first time, rushing to get the entire job completed within a weekend. They did not allow the flooring to acclimate to the indoor environment and did not allow proper drying of the self leveler. There are too many other flooring companies in the greater New Orleans area that I'm sure would do a much better job than New Orleans flooring in Elmwood did. Please think twice before going with this company for your flooring needs.

Recently moved to the NOLA area and needed some new carpet put down in our home. Fortunately had…read moresome neighbors recommend New Orleans Flooring to me. Now granted, I don't know a lot about the area coming from Memphis, but I can't tell you how happy I am with the service that we received. First off, in these covid times, all matters of business are difficult, especially involving letting strangers into your home. But the crew with New Orleans Flooring, was not only extremely punctual, but they were courteous to all of my needs and even some of my incessant questions. We've had no issues with any bunching or corners coming up, and I'm still enjoying that new carpet smell here a few weeks after the installation. I really can't think these guys enough. The guy i talked with, John, was very welcoming and warm-hearted. He was able to work with my hectic schedule and provided me with that real New Orleans hospitality I've been hearing so much about it. Definitely would recommend their services to others

Very good work. Very fine sanding and for repair. They're also reliable and dependable and do a…read morebeautiful job of sealing the floor. Correctly sealing the floor, 3 to 4 coats with drying time in between which makes a pretty impervious floor which can stand up under hard use. NRM

My new floors are absolutely beautiful but unfortunately working with the particular men that were…read morehelping me was an incredibly stressful experience! On the first day they were at my home all morning tearing up tile. By 2:00 they left without a goodbye or notifying me of anything so I proceeded to go to the grocery store and go about my day. The next morning they were quite rude to me explaining that they had returned while I was out and very upset that I hadn't left the house unlocked for them. I explained that I thought they were done for the day and gave them my phone number so that they could contact me when they were on their way and when they were leaving. Over the next several days they continued to be rude by not notifying me that they were going to be more than an hour late. Great end product but I'm so glad that this whole stressful ordeal is over!

I hired Pokorn to do demo and framing on an interior condo renovation project. It is fortunate that…read moreI kept the initial contracts small. Thankfully, I wasn't stuck with them for the whole project. I have experience in renovation and historical restoration, and am detail oriented, and had high hopes for a successful professional relationship. On the plus side, they were always responsive to my communications, and seemed to understand what needed to be done. On the minus side, I don't know where to begin. All of the work, except management, on our project was handled by sub-contactors, not direct employees of Pokorn. Adding that additional layer of management inflated the cost of the job significantly. Too many generals, not enough soldiers. Their subs are of varying quality. For example, one subcontractor framed for a new closet in a way that partially obstructed an adjacent door because of a measurement mistake on the architect's plans. The sub didn't think "Oh look. Something's not right. I should ask how to proceed". They just went ahead and built it, even though the drawn plans showed no obstruction, necessitating tearing out the mistake and rebuilding. They also put the subfloors down in the bathrooms before the plumbing drain work was done. The plans clearly showed the fixtures being relocated within the rooms. Something else to tear out. When they removed the subfloor I saw that the bathroom vent duct for the bathroom below had very obviously been crushed (stepped on at the joist), which is why the bathroom vent below had no air flow. If the subfloor hadn't needed to be torn out, this air flow problem could have been difficult to diagnose and expensive to fix later on. Somehow all the generals didn't notice the substandard work. All these blunders would be comical if they weren't so frustrating. Pokorn did correct their mistakes after I pointed them out and asked them to, which is the only reason they got 2 stars. I should not have to do this work: it's their responsibility. Read their contract carefully before signing. It is written in a way that keeps too much power in their hands. They are strict about expecting payment within 72 hours of their submitting an invoice, even if they've screwed up and not yet corrected the work being invoiced. If you're late in paying, they can immediately stop work and require an extra $500 to start up again. You can make the payment "under protest", but then have to trust that they will fix the issue. To their credit, they always did, but I was upset that I had to trust a company that was messing up left and right. Why should this even have to happen in the first place? As is pretty standard, they ask for periodic payments as work progresses. They are the sole determiners of when a phase is substantially completed, which is not unusual, but ask for payment at a point when other contactors I've worked with (and I) would have considered the phase only partially completed. These examples do not exhaust the deficiencies or problems experienced during the short time I employed Pokorn. Let the buyer beware.

Let me start by saying that this company is fantastic and should be hired for your next project or…read morerepair. I have had the opportunity to work with them twice, once to do a small dryer vent repair/installation and once to replace all my major appliances, upgrade my home's electrical breaker boxes and repair/install new outlets. Both times, their professionalism, frequent communications, and monetary value for services provided were second to none! During projects things sometime do not go according to plan, but this company takes immediate action to correct any problem and to make sure things are set right. I will give you an example, during my appliance replacement, the microwave that was ordered from a vendor in NJ (I believe) was delivered to these folks and had sustained obvious damage during the shipment...not caused by them, but man, before lunch, they had procured the exact same make/model from a local provider which made sure that they did not fall behind schedule; their problem solving was done seamlessly, and took away all my worry about this major project. Really cannot say enough good things about this team....they are my go-to contractor when I need their expertise...do yourself a favor and make them your go-to contractor as well!!

This was the absolute best experience for home repairs I ever had! I needed a full roof…read morereplacement. From the moment the free estimate process started, I trusted this organization immediately. Very knowledgeable and patient to explain things clearly. I received an on-the-spot reasonable price estimate after a thorough inspection. I then got a few more estimates from others, but was not impressed that they were as knowledgeable for the job. Roof replacement done 2 days after I called Fleur De Lis back to request service. Prompt, NO MESS left on property. Roof and fixtures look great! I highly recommend this company!

We were happy to have this company to do our roof replacement…read more William is very responsible and answered to all our questions, always responded quickly on calls and texts. Job was done in one day, cleaned up after... We would recommend this company to anyone, who is looking for roof replacement.