Very disappointing experience. The staff was unfriendly and unprofessional. I didn't feel welcomed or respected as a patient. Customer service needs a lot of improvement, and communication could have been handled much better. I would not recommend this office based on my experience. read more

Do not go to this place for treatment if you want to be mistreated. After a couple sessions, Sam touched in his patient inappropriately and made inappropriate comments that makes you feel uncomfortable. Never go there again. read more

When I arrived at Turning Point to schedule an appointment, no staff was available to greet me. I did notice one older staff was given a foot massage to a customer. After I rang a bell and waited 5 minutes, 1 staff asked me to wait or go come back after 1 hour because she is going out for lunch. Very very disappointing by her answer, I told her that I refuse to wait for 1 hour. I decided to seek another location for physical therapy. read more

No good! Therapist did not pay attention on patient while he was working on your body. He was talking to the other patient. I was there for 10 sessions. most of the time I was doing workouts by myself. Also he wanted me to do more workouts at home. I received no quality care at all. read more

The staff was friendly, professional and the physical therapy treatment was excellent.

Eric and the rest of the staff at Turning Point are excellent. They not only make you feel comfortable, but are very knowledgeable. I had eight sessions of physical therapy after a car accident and I feel great now. I recommend Turning Point Physical Therapy in Temple City to anyone looking for this type of service. read more

Facility is very clean. Sam is very knowledgeable. Staff is friendly. Public parking is behind the building.

I had a small bump on my knee that irritated me when I exercised(squat, lunge)and my doctor suggested trying physical therapy for a few weeks before performing any procedures. He recommended turning point physical therapy. They were very accommodating to my schedule and notified me if there were earlier appointments that I could attend. My physical therapist was Sam, and he worked on strengthening my leg so that my knee would not hurt. He provided me with detailed pictures of stretches that I could perform at home to loosen my muscles. We gradually increased the intensity of my exercises, and he was considerate of my pain and knew when to stop the intensity. The other staff were kind and instructed me how to properly perform my exercises so that I dont hurt myself. After 6 weeks, I have noticed that my knee does not hurt when I bend down anymore. I definitely recommend this place for physical therapy!! Super kind, considerate and professional! They also clean the machines and equipment after each use. read more

Excellent evaluation treatment and attention to detail. Great individual help and feedback.

First time calling in, I didn't ask who I spoke to, but he seemed knowledgeable, was friendly, and very helpful. Rather than just telling me that my boyfriend would need a Doctor's referral to get treatment at the physical therapist, by law, for a pulled back muscle, he advised me that I should treat it myself. He explained to me how I should put ice on it for two days before going to the doctors to pay who-knows-what for treatment. I give 5 stars for being honest and I will definitely come here if I ever need treatment. I'll update my review if my feelings change read more

The technicians are very experienced. They care much for your needs, never leave you unattended, the exercises are always helpful. All the people there are very nice and helpful. read more

Sam is a knowledgeable physical therapist. He not only diagnosed me correctly when several health professionals said that I have carpal tunnel syndrome. He knew what exercises to provide to allow my stuff muscles to finally stretch and then to time when to strengthen the muscles I needed to give me relief. It turned out that I had thoracic outlet syndrome. I was in pain since February and it wasn't until I met Sam in late May early June that I started to feel no pain. If you get into an injury or have a chronic condition, go see Sam and you'll be better in no time!! His facility also has the friendliest and supportive staff that will make sure you feel welcome and motivated. read more

I love this place! I would recommend to anyone that needs a physical therapy place. Eric is an amazing PT. He is always answering any questions I have regarding my treatment. Eric's massages always help reduce the pain you have. It is amazing the knowledge of muscles and nerves he knows. All the employees @ Turning Point Physical Therapy are exceptional. They are friendly, professional, helpful, caring and they make you feel comfortable. The customer service at this place is excellent. Eric and Sam always have time to work one on one with their clients and they both fo a great job. All the client from Turning Point Physical Therapy that I have talk to enjoy and feel comfortable going to this place to improve their quality of life read more

See all

Excellent. The PTs are very knowledgeable and helped me recover from two different knee replacements. I've been coming here for almost two years and the staff is friendly and efficient, the facility is always clean and their specially designed gym programs have kept me coming back. You won't find a better facility. read more

I came in because I had lower back pain, and Sam thoroughly explained to me what he saw and what could've been causing me pain. We started off with light stretching and weights and gradually increased the intensity as the weeks went on. The intensity was up to my own tolerance, so the main thing was how much I would allow myself to be challenged. Sam explained what each exercise was supposed to do in order to strengthen my lower back and the surrounding muscles in my arms/upper back and my legs. He provided time where I could explain my progress and/or how my back was feeling in between appointments and accomodate to it. Very encouraging and friendly atmosphere. The entire staff is amazing, and they're all truly invested in helping their patients become stronger mentally and physically. My back pain has subsided, and I have more knowledge about proper body mechanics and exercises to do when I feel any sort of discomfort again. Great experience! read more

Eric is the BEST physical therapist that I have used by far. He is super friendly, funny, great with his hands, very knowledgeable about how to get better, and just a great person. He makes me feel comfortable and really cares about me getting better. The facility is very clean, professional, and loaded with great equipment. I highly recommend this place if you need help in getting better. I am so happy I choose this place in my road to recovery. Thank you so much ERIC! You are the best. read more

Sam actually called my house to see why I had not returned and made an appointment. I tried to explain honestly to him with no avail. He did not get it. After I hung up, he tried calling again. Scary! First Review: I have been having foot pain for about a year and I was pleased that my Doctor approved me for some PT. I found Turning Point friendly on the phone and they were able to accommodate my schedule the very day I was recommended. They do not take credit card, but only cash. That was my first sign. When I arrived, I filled out my paper work and they gave me Sam as the PT. He immediately began diagnosing me for he said he saw how I was walking when I walked in. He had a GOD complex right away. He spoke too fast and began telling me how I must of fallen and that is why I have my issues. He went on and on and was sarcastic and rude. He even told me, " You are a mess and have everything wrong with you." I was shocked. It is not want to hear from a health care provider that is suppose to be there for your healing. He was more interested in showing how "knowledgable" he was than interested in my welfare. He kept pulling and pushing on my body and then would have me stand up, and ask " how do you feel?" "Walk!" Nothing felt different, so he kept prodding. I still felt pain and he was expecting a Miracle. Several times he kept telling me I was better than when I walked in, but I felt no difference. They he passed me onto a trainer. He was nice, but not interested much in my therapy either. He would look at his phone and talk to colleagues and walk out of the room when I was doing my exercises. He would eventually correct my exercises when he decided to re enter when he was done talking hair and weekend with his colleagues. I even saw him correct an older woman after she was doing an exercise wrong for about 5 minutes. I found this place unprofessional and unempathetic. One last thing was I told Sam I did Yoga for the last 8 years and he said, "Yoga is worthless and cannot fix anything." Yoga has helped me in tremendous ways and for a PT to dismiss a 5000 year old practice such as Yoga seemed like malpractice. Lastly he also said he cannot correct the things that are causing my pain for it is not written to fix the things that are causing the issue but only the foot. That doesn't sound right. He should fix the causes to the problem. I would not recommend this place at all. I have had PT before and it was never like this and my husband has as well and it was a completely different experience. read more

Horrible, horrible service. I was in the waiting room and rang the bell six times before anyone attended to me. Maybe they are really understaffed or just lazy. The doctor while treating my leg, seemed to prioritize getting me out of there as fast as possible so he could see the next patient and did not seem overly concerned about my well-being. I asked him a couple of questions regarding my injury, but he did not even bother giving beneficial advice and just replied with "Don't worry about it." I would recommend any other Physical Therapist office in the area over this one. I would imagine a doctor should be more caring for patients, and willing to share his knowledge with others. Especially his customers. read more

I had a really great experience at Turning Point. I went following surgery for a labrum tear in the shoulder. Eric was my therapist and he was great. In addituon to being friendly and approachable, he really listened when I talked (and complained) and was determined to find the best exercises and therapies for me. The PT aides and additional staff were also friendly and knowledgeable. read more

Best place I have ever been to. I've been to 4 other places and this is by far the best. I came here 6 years ago after a acl and meniscus repair and Eric got me back on my feet playing soccer in no time, but I saw him for 7 months anyway. In six years I haven't had a problem with that knee. Now I come back for the opposite knee ( same surgery different scenario) and nothing has changed ( besides them having more knowledge and new treatments)! Eric is the best and I recommend him and turning point physical therapy to everyone who needs help with any injury! read more

First off, great customer services, excellent physical therapy care!! Professional. Clean. Personal and Friendly. The treatments I had were effective over the course of treating back and neck injuries. Their exercises were helpful but painful. It take some getting use to rebuilding strength to normal for my body. I appreciated my doctor's recommendation on getting my treatments with Turning Point. Much Thanks! read more

I'm involved in several high risk contact sports and have several existing injuries. The treatments I receive ALWAYS get me fixed up again. Thanks! read more

They have a registered nurse on the premise. They saved my mom's quality of life, she would be in a wheel if not for Sam. Grateful for this place and their professionism, expertise and care. God bless these people and this place. read more

It's a friendly environment. People are super nice and helpful. And they care about your body and feeling..........

Having gone to another PT facility that did nothing to help my issues, this place is amazing. The therapists are very dedicated and actually want to help you get better. I left my session feeling better and feeling like I was on the road to recovery. Highly recommended! read more

I cannot believe how much relief I have experienced since I began Physical Therapy at the Turning Point in TC. Sam and the staff are amazing. They provide healing therapy in a very clean and comfortable setting and their professionalism is top rate. Everyone in the room enjoys the friendly yet competent care. They offer a large variety of exercise equipment and provide electrical impulse treatment along with wonderful hands on body work. Each patient has their own packet of exercises designed to fit their needs and are encouraged to repeat the exercises at home in between therapy appointments. I am so grateful to Sam and the entire staff and look forward to continued progress in my goal of pain free walking. BIG THANKS to each of you read more

This is an amazing, awsome, profesional place. I have had to go to several therapy places in the past, but the Turning Point is the absolutely best therapy i have ever received. My therapist Sam has worked so very hard with me and has encourage me so much I have came so far and it's due to him. I have never had a therapist that has shown so much concern as him. I am so grateful to Sam. Eric who is thee other therapist is also amazing and everyone who works there are so kind. This place is the best, guaranteed!! read more

I have had a painfull hip with complications from multiple knee surgery and knee replacement. All therapist I have worked with knew their jobs. My therapist Sam took it to the next level finding issues others passed on. I felt better after the first session . The staff was friendly and accommodating for last minute appointment changes.my sessions lasted at least two hours ending in a pysical exam to monitor my condition. I don't think you could find better care. read more

I've really enjoyed my physical therapy sessions here. In the last year, I've gone to three different places for physical therapy and Turning Point is my favorite. Eric is a great therapist, and he's so caring. He spends a lot of time taking care of me every week. Everyone at the facility is wonderful though and everyone works together. Everyone seems to be happy to be working there. It's like a little family. After 6 weeks of therapy, I am so improved! read more

Turning Point is great for many reasons. The therapists are professional and high quality, but also they are very personable. It's a very comfortable setting where you are greeted and welcomed by all that work there, and often by the other patients. Eric is very knowledgeable and always encourages questions and explains things in layman's terms. You know you're in good hands. read more

Eric has great hands. Besides that he has a great personality. I have been to others for therapy in the San Gabriel Valley and I never have had the results that I have gotten there under his watchful eye. Elizabeth read more

Amazing staff. Everyone is helpful and friendly. Eric is an excellent PT. The exercises and the therapy are effective. Indeed great customer services and excellent physical therapy care. Gym program is wonderful too. I would definitely recommend Turning Point. It's a great place. read more