Very disappointing experience. The staff was unfriendly and unprofessional. I didn't feel welcomed…read moreor respected as a patient. Customer service needs a lot of improvement, and communication could have been handled much better. I would not recommend this office based on my experience.

Do not go to this place for treatment if you want to be mistreated. After a couple sessions, Sam…read moretouched in his patient inappropriately and made inappropriate comments that makes you feel uncomfortable. Never go there again.

I highly recommend the Longevity Performance Institute and Dr. Benjamin Yu. From the very…read morebeginning, Dr. Yu took the time to understand my injury history and created a customized program specifically tailored to my needs rather than using a one-size-fits-all approach. During the program, I unfortunately sustained another injury affecting my neck, shoulder, and back. Instead of simply pausing my progress, Dr. Yu quickly pivoted and developed a new plan that worked around my limitations while helping me recover safely. His depth of knowledge of the human body is truly remarkable. Thanks to his expertise and personalized approach, I'm now able to work out again and even get back to hiking--activities I wasn't sure I'd be able to enjoy after my injuries. That progress has been incredibly meaningful to me. Dr. Yu is like a mad scientist--in the best possible way. He's completely devoted to his craft, constantly analyzing, adapting, and finding the most effective approach for each individual. You can tell he genuinely cares about helping his clients heal, move better, and perform at their best. If you're looking for someone who combines scientific expertise with personalized care and delivers real results, I wholeheartedly recommend Dr. Benjamin Yu and the Longevity Performance Institute.

Wendy is the best! I went in originally for ankle pain and we learned that really my ankle/knee…read morepains where were stemming from and how to work towards strengthening my legs and body. I was training for a half marathon when my injuries happened and with Wendy, I was able to run and complete the race, even though there was some pain, it was manageable and the pain didn't happen til much later. Scheduling is easy, the gym and rooms are clean. Staff were all super friendly. I think what I love most is that some physical therapy offices have you see the PT for just a few mins and then they send you off to work with an aide or assistant. At LPI you stay with your PT the entire session. I plan to go back and do some check ins to hopefully prevent future issues or injuries.

My mom had to be placed here without warning. It has been very difficult for her and us with this…read moretransition. The thing that made it the best was the nurses and Cnas.....especially Sandra V. the social worker. She has gone above and beyond to help my mother with her needs. We could never have survived without her

Our family memeber was sent here from the hospital... we were unsure of what to expect. But we have…read morebeen more than happy with the level of care our loved one is receiving. The staff has been kind and caring. Also their communication with us is 5star. Our questions are always answered with kindness and professionalism. The faculty is clean and well kept. Everyone we have felt with has been helpful and kind.

Just "graduated" from close to 9 months of physical therapy after a surgery. Went for treatment…read moreevery week, sometimes twice a week, from being immobile (after surgery) to now fully mobile with excellent range of motion, and knowledge of how to maintain the health of the muscles and bones, with correct exercise. It took some time but it is all worthwhile because it is for my health. Everyone in the office, from administrative staff to the therapists, was very friendly and helpful. All the therapists were knowledgeable and very patient. The massage that they did was crucial and helpful as part of the healing journey. I had experience in a couple of other places before I came to B&C, and B&C has been the best & would wholeheartedly recommend this facility.

During my 6 months of treatment here, I have had very positive experiences with all of the staff…read moremembers! They have been communicative, organized, and attentive to detail. Boris, the PT I worked with, was very friendly and helped me resolve the issue I came in with. He shared lots of useful advice in regards to working out that I have been able to apply to daily life. Receiving treatment here has been transformative for my physical health and I would not hesitate to recommend others to come here.

I had a great experience working with Dr. Erika Olofson! I came in for help with my shoulder…read moreresulting from overuse during pickleball, and Erika helped me get back to my usual active routine. This was my first foray into physical therapy and I wasn't quite sure what to expect, but Erika put me at ease from our first session together. She took the time to listen and observe in order to properly diagnose the issue and come up with a treatment plan that actually worked. She's a genuine pleasure to work with and she gets results! Thank you, Erika!!

I was hesitent to try this place; but ad add to checkout a workshop convinced me to take their…read moreassessment. Since February/March of this year my shoulder issues went from random pain to full blown forzen shoulder. After their assessment, I had an EMTT and Shockwave initial session that offered a free one-hour Hyperbaric Oxygen Therapy. From the initial improvement I experienced I signed up to their package deal where I get both ShockWave and EMTT regenative therapy. My range of motion has improved greatly and the immense pain has significantly reduced. I have two more therapy sessions left. You have nothing to lose to check them out and if you do take the package deal, do not forget to do the exercises suggested if you want to improve. The EMTT and Shockwave help; BUT do your exercises and PT at home.

Well, yesterday was a particularly tiresome day with my neck... I popped a pain pill and dozed off…read morearound 10:30pm. My eyes opened to the tune of SuperMan. It's Not Easy by the FIVE FOR FIGHTING, and I literally rolled out of bed and began with my yoga stretches and poses. Then I jumped on my WITHINGS BODY CARDIO smart scale and took my reading and then entered my closet and grabbed my 800 gram Turkish Cotton bathrobe (waterworks) and my ugg slippers and navigated myself towards the bathroom and reached inside the shower and turned on the body sprays (2) and the hand shower(1). I continued disrobing and entered the shower and began scrub-bing, and then I grabbed my Sonicare and dollop-ed toothpaste on and began scrub-bing my teeth and tongue Next, I scrub my scalp and turn on my rain shower and rinse. I reach out and grab my bathsheet 800 gram (Water Works) and towel off and then reach for my bathrobe 800gram Turkish Cotton (Water Works) and slip on my slippers (ugg). I enter my bedroom and enter my closet and begin selecting something comfortable but warm for this mornings session of physical therapy with Brian. I thumbed thru my long-sleeved tee's and choose a vintage striped tee in kelly green and royal blue.(polo circa 2012) and then oversized Chino shorts with draw string and button and zipper in weathered navy (polo circa 2010) and my full zip tennis sweat shirt in white and Wimbledon green (polo circa 2009) and my trusty pair of Sperrys in weathered navy. I walk into the kitchen and prepare a cup of hot tea with organic honey and a slice of cinnamon loaf and return to the bedroom, and take my prescriptions. I'm heading to San Gabriel Valley Physical Therapy about 8:20am. and find myself running upstairs towards the studio. This morning, I work with Brian and discover a new sense of recovery. I'm working through my stretches and poses, and then.... oh joy! Traction! I love me some traction ! I place in my ear buds and turn on some instrumentals and close my eyes and began to drift. My session was completed and I head up to the counter and check if my referrals have been sent. Sadly they have yet to be sent and so I thank everyone and I am told that I would be notified and wished well.

It's important to understand that they don't fix you. They just show you how to fix yourself…read more Physical therapy is an active approach to getting better, as opposed to chiro or massage where you are passive and get worked on. You may leave feeling better but it doesn't last. I went into SGV Phys Therapy with back pain and a limp. Three appointments with Ivy and I felt a little better. But the main thing is I left with a recipe of exercises and a schedule for which to do, how often, how much. Following the instructions and my back is better than it's been in years.

Was referred here after birth for physical therapy, had my appointment rescheduled and showed up at…read morea time that was confirmed via phone but there was some discrepancy in the office where they input another time. They expected me to just come back at that time (I have a newborn at home which is why scheduled appointment time is important) - very rude customer service where English is hardly spoken. No professionalism or empathy for an error made by them. The energy when walking in is very disturbing as all staff just stare at you instead of help you out. Will not be returning & requesting authorization to be submitted elsewhere where my time and energy is respected.

This center hires people who are clueless & don't understand English. No matter how simple I…read moreexplain things to the front desk staff, they confused themselves! They overbooked appointments as it's super crowded & make patients wait 15-20 min. Their rooms are so "dungeons". They speak in Chinese thinking you don't understand them which I find absolutely RUDE. Lack of patient care but a center to suck medicare funding. Their treatment is a joke as I can get that treatment at home. They fluctuate the duration of your treatment depending how overbooked they are which I think is FRAUD as they can bill Medicare the billable hours claiming XX of hours.

Great coach and good experience overall. I have been…read moreattending for a couple of years and hopefully I can continue to do so.

What an amazing place to workout at. The people are fantastic, and the exercise methodology is…read moregreat. These are group classes, 8 people max, and you all do the same set of exercises but each at their own pace/intensity. People aged late 30's to 70's. Everyone there trying to help themselves and each other. The trainers breakdown all the exercises so that you learn them well and don't injure yourself while still pushing to get better. You start by stretching/warming up, then do a compound weight lifting exercise (depends on the day it may be squats, dead lifts, or overhead press). Then do some body weight exercises and then some cardio. Definitely love going here.

Finding a healthcare professional who truly changes your quality of life is rare, but D. Jeffrey Su…read morehas done exactly that. My partner initially sought his help to address a painful shoulder muscle tear, especially since he hadn't been exercising or going to the gym for a while. From the first appointment, it was clear that Dr. Su is both very patient and incredibly knowledgeable about the human body. He doesn't just focus on a quick fix; instead, he takes the time to help you understand exactly how to avoid and prevent future injuries. Dr. Su helped my partner define his long-term goals so that he's not just feeling better today, but fully prepared for his older years. They focused heavily on building back a solid foundation through correct posture and strengthening my partner's core. Dr. Su spent significant time correcting his basic movements to ensure he's exercising and lifting properly. Thanks to his guidance, my partner's been able to build his muscle back and feel confident returning to a regular fitness routine. He's now motivated to continue his exercises consistently, which is a huge win for his overall health. This is especially important now that my partner's in his 50's, as his priority is staying mobile to enjoy life and travel in the future. Dr. Su is exceptionally professional and consistently pleasant to work with throughout every session. His holistic approach to recovery and longevity is truly impressive and sets Dr. Su apart from others in his field. I cannot thank him enough for his dedication to his patients' recovery and long-term well being. We definitely recommend Dr. Su and his outstanding services to anyone looking for top-tier care!

I was referred to Dr. Jeffery Su by my partner, who found him via Yelp. I decided to go with Dr. Su…read moreafter researching all of my physical therapist options through my health insurance and found that they all had terrible Yelp reviews. The reason my partner liked Dr. Su was because he actually tries to help you without roping you into seeing him multiple times just to get money out of you, which I found to be very true - he was able to fix me in just 3 sessions. Paying the $165 per session out of pocket (still FSA/HSA eligible though), was well worth the money in my opinion because I was desperate to get better from my pickleball injury and get back to playing ASAP. Before coming to Dr. Su, I was trying to diagnose myself with ChatGPT and was following their prescribed regimen to heal myself. I wish I had gone to Dr. Su earlier because he was able to diagnose my issue in the first session and give me actionable strengthening exercises (he posts all the assigned exercises, with instructional videos, on the PtEverywhere App) to provide me with some immediate relief from the pain. Dr. Su said that I had strained my (sacrotuberous) ligament, which ChatGPT said would take 4-6 weeks to heal. After religiously doing my strengthening exercises for 4 weeks, I found that my pain was low enough to where Dr. Su approved my slow return to Pickleball and Aerial Silks (he's incredibly responsive via text). I found that as I would play, the same right side was continuing to give me trouble. So I went back to see him a 2nd time. At this session he was able to diagnose that my right hip was super tight and was impeding my recovery - he wasn't able to discover that during the first session because I was in so much pain that he was only focused on fixing that first. He used a strap to pull on my right hip to gain some mobility back, but it barely moved. The next couple of days I was incredibly sore but continued to religiously complete my newly assigned strengthening exercises along with foam rolling (if he forgets to posts the exercises on the app, just text him and he'll post them right away). Whatever he did to me, worked because by the 3rd day, my pain was gone! That along with the foam rolling was probably exactly what I needed too because I was able to easily move into my right front split without the tightness I had been experiencing for years! My follow-up appointment was a week and a half later with Dr. Su and I had no pain to report to him. He tested my right hip again and was able to finally get the head of my right femur to actually "bounce"/move normally during this 3rd session. He taught me some lifetime maintenance and strengthening exercises for my overall health and longevity for playing pickleball, which he posted on the app. He also sent me some links to adjustable home weights to help me save space in my apartment. I generally have trouble sticking to self-guided workouts but Dr. Su simplified them to just 25 minutes of exercises, twice a week. Hey - if that's all I need to keep playing pickleball without injury for the rest of my life, I'm sold. Sign me up!