Do not go to this place for treatment if you want to be mistreated. After a couple sessions, Sam…read moretouched in his patient inappropriately and made inappropriate comments that makes you feel uncomfortable. Never go there again.

When I arrived at Turning Point to schedule an appointment, no staff was available to greet me. I…read moredid notice one older staff was given a foot massage to a customer. After I rang a bell and waited 5 minutes, 1 staff asked me to wait or go come back after 1 hour because she is going out for lunch. Very very disappointing by her answer, I told her that I refuse to wait for 1 hour. I decided to seek another location for physical therapy.

I would give 100 stars to Ben and his team if I could! I went to LPI for lower back pain 2 years…read moreago and recently went in for knee pain. I thought I had injured my knee from lifting, but it was actually due to an imbalance in my upper body that was causing nerve pinching that radiated to the knee. After 3 sessions with Ben and 3 weeks of consistent at-home drills, the pain completely went away. I was able to get back to lifting in the gym in less than a month, pain-free! Ben and his staff are super knowledgeable and truly care for their patients. I am a LPI patient for life!

I am 50 and have been an athlete my entire life, across many sports including martial arts,…read morerunning, and weight training. So I've had my fair share of injuries and my fair share of physical therapists. This has been by far the best PT experience I've had. Not just in terms of addressing injuries but being able to move forward with less risk of injuries with the knowledge gained.

My mom is currently a resident here at this home away from home. I was unsure what to expect when I…read morecame here, I'm sure many people avoid trying to send loved ones here or places like this. But this place will exceed your expectations. It's very clean and well kept when you walk the hallways. The residents are taken care of well and you can see them walking and visiting each other. I was happy to see so many residents smiling as well as staff members interacting so much. My mom has gotten great care here and they always keep me in the loop of any changes in her health. They call me right away if anything urgent happens. My mom has been very stable and very well taken care of here. If you are looking for some where to place a loved one and you want to make sure they get the best care, this is the place!

I can't express how much gratitude I have for this establishment. My mother was here for about four…read more(4) years. She was very sick and needed 24 hour care. However, we spent many hours and days here at Rosemead Healthcare and they were great. The staff was very attentive and kind to my mother and all patients. They really try to make all the patients comfortable. The place is clean and upbeat. I was hesitant at first because I'm sure all families are when they are in this stage with their families. Director Robert was always checking in on our family when my mom would be in the ER and always made sure my mom had a pleasant experience when she would get discharge and come back to Rosemead Healthcare. I recommend this place to one of my dear friend for her mother because the place she was at was horrible. She told me it was the best decision ever. I have never been to any other ones but I know this place is honest and always calls to keep you updated even if it's asking to give a flu shot. They are great.

Just "graduated" from close to 9 months of physical therapy after a surgery. Went for treatment…read moreevery week, sometimes twice a week, from being immobile (after surgery) to now fully mobile with excellent range of motion, and knowledge of how to maintain the health of the muscles and bones, with correct exercise. It took some time but it is all worthwhile because it is for my health. Everyone in the office, from administrative staff to the therapists, was very friendly and helpful. All the therapists were knowledgeable and very patient. The massage that they did was crucial and helpful as part of the healing journey. I had experience in a couple of other places before I came to B&C, and B&C has been the best & would wholeheartedly recommend this facility.

I've seen a few physical therapists at B and C therapy and they do a great job. Very professional…read moreand knowledgeable. I give them a 5/5. Unfortunately I've had problems with one of the secretaries. I just called to cancel an appointment since the pain that I had had resolved. However, the secretary kept on trying to keep me from cancelling the appointment time after time. Eventually, fed up, I told her to cancel the appointment. I rarely write reviews and try to not leave negative reviews but I'm making an exception in this case.

I came to HealthFit because I was dealing with chronic hip and knee pain. I'm at a pivotal age…read morewhere I needed to either fix the problem or prepare for invasive medical intervention down the road. Cheri came highly recommended and it was clear from our first session that she really takes the time to figure out and understand what my body was doing and why I was experience the pain that I was feeling. She took the time to evaluate how my whole body was moving and identified several body mechanic and movement issues that were contributing to the problem. We started off with basic exercises that set the stage for more complex ones as I progressed. HealthFit has systems in place to make sure that when you're at home doing your exercises, you have video references with detailed explanations on how to do each exercise properly. After each week, little by little, things started to change. And then there came that moment when everything clicked and started to change! I've noticed a huge improvement not only in pain reduction, but also in my overall stability, balance, and strength. Cheri has given me the tools to break my body's bad habits. I highly recommend working with Cheri to anyone dealing with chronic pain, movement issues, or sports-related injuries. Cheri is thoughtful, knowledgeable and genuinely cares about helping her patients improve long term.

I've been coming to HealthFit in Pasadena off and on for the past few years, and I can't believe I…read morehaven't written a review sooner! This is my go to place whenever I need physical therapy. The personalized service and extended one-on-one time are absolutely worth it if you care about your joints, muscles, and long-term recovery. From the moment you walk in, you're greeted by the wonderful front office staff, Feliza and Britt. They make you feel right at home, and I always enjoy chatting with them and hearing what's going on in their young lives. And now for my knowledgeable, kind PT, Dr. Daphne Tan. She has treated me for several injuries, including my shoulder, elbow, and lower back. She has also treated me post-surgically, and I always leave our sessions feeling better than when I came in. She is motivating, attentive, and really takes the time to correct my form during exercises so I'm doing everything properly. I am not sharing my time with 2 other patients. I'm very glad I found HealthFit. It is well worth it compared to a larger corporate/hospital based PT clinic where your therapist may spend more time documenting than actually monitoring your movement and progress. HealthFit provides the kind of personalized care that makes a real difference.

Well, yesterday was a particularly tiresome day with my neck... I popped a pain pill and dozed off…read morearound 10:30pm. My eyes opened to the tune of SuperMan. It's Not Easy by the FIVE FOR FIGHTING, and I literally rolled out of bed and began with my yoga stretches and poses. Then I jumped on my WITHINGS BODY CARDIO smart scale and took my reading and then entered my closet and grabbed my 800 gram Turkish Cotton bathrobe (waterworks) and my ugg slippers and navigated myself towards the bathroom and reached inside the shower and turned on the body sprays (2) and the hand shower(1). I continued disrobing and entered the shower and began scrub-bing, and then I grabbed my Sonicare and dollop-ed toothpaste on and began scrub-bing my teeth and tongue Next, I scrub my scalp and turn on my rain shower and rinse. I reach out and grab my bathsheet 800 gram (Water Works) and towel off and then reach for my bathrobe 800gram Turkish Cotton (Water Works) and slip on my slippers (ugg). I enter my bedroom and enter my closet and begin selecting something comfortable but warm for this mornings session of physical therapy with Brian. I thumbed thru my long-sleeved tee's and choose a vintage striped tee in kelly green and royal blue.(polo circa 2012) and then oversized Chino shorts with draw string and button and zipper in weathered navy (polo circa 2010) and my full zip tennis sweat shirt in white and Wimbledon green (polo circa 2009) and my trusty pair of Sperrys in weathered navy. I walk into the kitchen and prepare a cup of hot tea with organic honey and a slice of cinnamon loaf and return to the bedroom, and take my prescriptions. I'm heading to San Gabriel Valley Physical Therapy about 8:20am. and find myself running upstairs towards the studio. This morning, I work with Brian and discover a new sense of recovery. I'm working through my stretches and poses, and then.... oh joy! Traction! I love me some traction ! I place in my ear buds and turn on some instrumentals and close my eyes and began to drift. My session was completed and I head up to the counter and check if my referrals have been sent. Sadly they have yet to be sent and so I thank everyone and I am told that I would be notified and wished well.

Sure this place is a little older and run down compared to other facilities I have been to, but…read moreafter several appointments with 2 different therapists, I found that they had decent service and I decided I would continue my care here since the location is also convenient. Today, everything changed. I had an appointment with another therapist, Ivy. When I arrived to my appointment there were two other patients in the lobby. One of the patients asked the receptionist to use the restroom and proceeded to go inside. Ivy came out and called that patient's name. Since the receptionist had stepped away, I informed her that he had stepped into the restroom. The patient came back out into the lobby, and I told him that they had called his name. He proceeded inside and told Ivy his name. Coldly, she said I have other patients here and proceeded to ignore him. He expressed how he had just stepped away to use the restroom there in their facility and had let the receptionist know. She essentially had a 'you snooze, you lose' response. This is no way to treat anyone, let alone someone older. She then called my name but before I could even offer that the patient go ahead of me, he asked to cancel his appointment and walked out - rightfully so. I proceeded to follow Ivy inside. Boy, was that a mistake. She had a terrible bedside manner and was incredibly rude. 1 to 2 minutes into the appointment, I told her I was also leaving and proceeded to walk out. No one should be treated like this especially by someone who claims to be a healthcare professional. Having worked for healthcare facilities in the past, what providers tend to forget is that patients do have a choice about where they receive their care. I asked that the receptionist see to it that none of my future appointments be with Ivy. But after witnessing and experiencing such terrible service and blatant disrespect, I choose to no longer be a patient here and will look for another facility to go to. Today, Ivy exhibited inexcusable behavior including disrespect towards an elderly patient, zero interpersonal skills, and a total lack of empathy for those that are there for PT and are very likely in physical pain. Common courtesy and decency went out the window. Ivy's behavior was completely unacceptable and she has no business working in patient care. As a result, this place will no longer call me their patient. I cannot in good conscience support a business that employs someone like this. ____________________________________ Update: I received a text message from the receptionist and asked that the office manager please call me. Scott, the office manager and I spoke about the situation. I can say that he expressed genuine concern and understood that the situation could be handled differently. Although, I personally won't be returning, at least I know that the other patient will be in good hands with him. Scott: Wholeheartedly, I want to thank you for calling the other patient and speaking to him to rectify the situation. Thank you for attending to this matter with such care and for keeping me updated. I genuinely appreciate that you took the time to speak with me earlier and will be addressing this with the therapist.

I have so much respect for this place! Dealing with chronic patients is difficult. The staff is…read morevery comforting and attentive to your needs. From the moment you walk in, you feel genuinely cared for. The staff is professional, understanding, patient and always goes above and beyond to address patient concerns. The level of knowledge and expertise is truly impressive, and they take the time to ensure all your questions are answered thoroughly. The staff is very attentive. The office experience is seamless, their professionalism welcoming environment that immediately puts you at ease. They're also incredibly efficient, responding quickly to any concerns and providing necessary information without delay. They will contact you for updates on status on your concerns and the next steps. What sets this office apart is their willingness to go the extra mile for their patients. Whether it's helping with paperwork, coordinating care, or offering a reassuring word, they truly prioritize your well-being. You can see their hearts are there for patients well-being and pushes for the best for your health. This office combines professionalism, compassion, and top-notch care, this is the place to go! I totally recommend this place 100%!

Was referred here after birth for physical therapy, had my appointment rescheduled and showed up at…read morea time that was confirmed via phone but there was some discrepancy in the office where they input another time. They expected me to just come back at that time (I have a newborn at home which is why scheduled appointment time is important) - very rude customer service where English is hardly spoken. No professionalism or empathy for an error made by them. The energy when walking in is very disturbing as all staff just stare at you instead of help you out. Will not be returning & requesting authorization to be submitted elsewhere where my time and energy is respected.

Great coach and good experience overall. I have been…read moreattending for a couple of years and hopefully I can continue to do so.

What an amazing place to workout at. The people are fantastic, and the exercise methodology is…read moregreat. These are group classes, 8 people max, and you all do the same set of exercises but each at their own pace/intensity. People aged late 30's to 70's. Everyone there trying to help themselves and each other. The trainers breakdown all the exercises so that you learn them well and don't injure yourself while still pushing to get better. You start by stretching/warming up, then do a compound weight lifting exercise (depends on the day it may be squats, dead lifts, or overhead press). Then do some body weight exercises and then some cardio. Definitely love going here.

Finding a healthcare professional who truly changes your quality of life is rare, but D. Jeffrey Su…read morehas done exactly that. My partner initially sought his help to address a painful shoulder muscle tear, especially since he hadn't been exercising or going to the gym for a while. From the first appointment, it was clear that Dr. Su is both very patient and incredibly knowledgeable about the human body. He doesn't just focus on a quick fix; instead, he takes the time to help you understand exactly how to avoid and prevent future injuries. Dr. Su helped my partner define his long-term goals so that he's not just feeling better today, but fully prepared for his older years. They focused heavily on building back a solid foundation through correct posture and strengthening my partner's core. Dr. Su spent significant time correcting his basic movements to ensure he's exercising and lifting properly. Thanks to his guidance, my partner's been able to build his muscle back and feel confident returning to a regular fitness routine. He's now motivated to continue his exercises consistently, which is a huge win for his overall health. This is especially important now that my partner's in his 50's, as his priority is staying mobile to enjoy life and travel in the future. Dr. Su is exceptionally professional and consistently pleasant to work with throughout every session. His holistic approach to recovery and longevity is truly impressive and sets Dr. Su apart from others in his field. I cannot thank him enough for his dedication to his patients' recovery and long-term well being. We definitely recommend Dr. Su and his outstanding services to anyone looking for top-tier care!

Jeffery is very knowledgeable and patient! Took his time to assess my complaints/injury every…read moresingle time. Had about 6 sessions and every session he showed the same diligence in his assessments. He would take videos of my run form, give feedback and explain why certain movements can cause muscles strain/ discomfort! I had persistent knee pain that would not go away. I've tried massage, acupuncture, rest, stretching but nothing would resolve the issue. After 2 sessions with Jeffery, I started noticing significant improvement with pain relief and run performance. Every session Jeffery would build on the exercise and send videos/training schedule on an app. The app was very helpful, with daily reminders for exercises and help me adhere to my rehab goals. I've been pain free after my 6 session and would likely return for sessions to help with performances /strengthening exercises