Jake, Matt and their team did a great job relining our chimney, putting a new crown on the top, and…read moremaking sure we were good to go for the season. Their prices were fair and competitive and they responded quickly when we had questions. The crew was neat and clean while working in our home, and they finished the job on time. Highly recommended!

We had a fireplace that was unused since buying the house. We've never had a "gas starter"…read morefireplace before and didn't want to burn the place down. I looked around at vendors and liked what I saw about High Rise Chimney so made an appointment with Maggie, who was wonderful. First impression was a good one as one of the owners came out himself! Matt was excellent. No pushy sales pitches, no trying to downplay anything, and frankly shocked me by saying the fireplace was fine and usable but needed some exterior work in the future (again, no pushing). We talked about making it gas only and he talked me through that as well. Best of all, he showed us now the thing even works and gave advise on using it. Fantastic! Absolutely one of the best visits ever. I will be using them for all future needs. Thanks Maggie and Matt!

Pratt's Chimney provided excellent customer service throughout the process and the work they did…read morewas amazing. Dan and his son Jacob converted my fireplace to gas and they made the whole process so easy. Very professional and personable, and I very highly recommend!

Great job on my chimney repair! These guys know what they're doing at a fair price. They are my go…read moreto for chimney repairs and maintenance!

A complete thumbs up for affordable advantage chimney service! Affordable & honest! I highly…read morerecommend them! Bill was informative, and a pleasure to work with.

From the owner: Local, family owned Chimney Sweeps,fireplace, chimney and dryer vent cleaning/repair business…read more Honest, knowledgeable service provided by C.S.I.A. certified professional. Always at Affordable Prices!

Nick was so helpful! Prompt, kind, Honest and gave me a wealth of knowledge for my options!…read moreDefinitely recommend Nick and his partner. Nick spent a lot of time explaining things to me and giving me different options. I can't rave enough about how satisfied I am with the appointment. I was unfortunately unable to convert to woodburning at this time, if and when I decide to, there would be no one else I would even consider calling! Thank you again and also please thank your partner I did not catch his name, you guys make a great team!

Nick helped us with a very difficult wood burning insert replacement and installation. He was not…read morefinished until he thought it was perfect. He was very responsive and kept us informed regularly as pieces were back ordered. The new insert looks and works great!

We had an apparently slow leak around our chimney and through the top crown [cracks] that had…read morecaused significant damage in our attic before we discovered it. I called Pratt Chimney and Steve came out within a couple of days to give his evaluation. We needed to have the chimney repaired, attic restoration for water damage, and drywall replacement and painting done. Steve worked us into their cramped schedule in order to prevent further damage as much as possible. Work was scheduled to start a couple of weeks after the estimate. Because heavy rain was expected before the scheduled work start date, Pratt came our and secured a tarp over the chimney areas to prevent further damage. Brad and his assistant were amazing, courteous, and hard working, completing the job with the required follow-up to allow concrete to set properly, perform water testing, et al. The thorough water test of the chimney and the flashing around it revealed further leak points which required full replacement of the flashing by a Pratt Sub-contractor. Final test showed no leaks. I was then able to schedule the other repairs that were required to complete the attic and room drywall damage abatement. One other thing, the original work was completed in June 2020 [I thought that I had entered a review at that time, but it appears that I did not :-(]. In May, 2022, We noticed water dripping in the basement from an apparent leak around a sewer vent pipe [not associated with the chimney]. I called Pratt to see whether I could get their sub-contractor who did the flashing on our chimney to repair this job. He was not available to me, so Steve sent one of his guys out [another super courteous young man], who went on the roof and caulked around the vent pipe, as well as the exposed nail heads there and around the attic vents. All I can say is that I would recommend Pratt's Chimney without hesitation!!!

Ten stars to Pratt's Chimney Service. I highly recommend them…read more They are professional, knowledgeable and trustworthy. Andrew, our technician, was diligent and very successful in removing soot from our beautiful limestone fireplace. He understood the challenge and complexity besides being very tidy in the process. Kudos to Pratt's. You can't go wrong hiring them. Many Thanks!!!

We ordered a feed motor on a Sunday when they were closed. On Monday morning, by 9:30, we had the…read moretracking number and it was delivered to us in NY on Wednesday- sooner than we expected! Smooth transaction and just what we needed! Highly recommend for any parts you might need.

Fantastic job getting an even better blower than the one costing 2-3x as much from Vermont Casting…read more They also put a longer plug on the blower and a variable speed control versus only two settings for the other blower. Great job and I would definitely recommend you use them

We had trouble with our Central Air. This is a Sunday evening, so called to leave a message for…read moreMonday am. They have 24/7 Service. Here in 25 minutes. Fixed no problem.David B. Was polite, professional and very business like. Thank you so much!! Debi Nutting

A big thank you to Square One Heating & Cooling, Burlington for their excellent staff and service…read more Justin and Caleb installed a new air conditioning unit last month and were very nice to work with. I was impressed with how well they worked together as a team. I felt the cost was reasonable. I recommend using Square One for your heating and cooling needs. You won't regret it.

Alaskan Fireplace replaced two gas fireplaces and did an awesome job. Very professional staff…read more Highly recommend them.

I accompanied my mom to Alaskan fireplace to look for brick or stone to replace the ceramic tile…read moreshe had on the front of her current fireplace. She had a fireplace mantle made and explained to our salesman what she wanted and showed him photos of the mantle. He said that will never work. My mom told him again what she wanted and described what she had and he told her again that won't work. He even asked her if he needed to speak slower so she could understand!! She then went to Burlington fireplace where they understood and they were able to assist her and her fireplace turned out spectacular. If you want kindness and good customer service Alaskan fireplace is the last place you should go

After a mix up when the owner was out of town and some communication break downs, we did get the…read moreservice we desired and would use them again.

Completed job on time and efficiently . Very friendly…read more Removed and replaced wood on upper fascia. Reinstalled aluminum soffit and trim.