This is a total scam at this point. They collect reservations and cancel 2 hrs before. They're basically hoping they get people who cancel and aren't eligible for a refund. They deleted themselves from Google maps as permanently closed, but their Instagram is up and website still taking bookings? read more

HORRIBLE EXPERIENCE - DO NOT BOOK!!! Same experience as a lot of people have mentioned. We had a group of 7 planning on the river float & bus on 7/19/25, we received a confirmation email a few days beforehand. They sent an email the morning of cancelling our trip due to a "family emergency". We were upset, but ended up being able to float through Sage Outdoors (definitely recommend, but we had to drive to Dotsero ourselves) and they said the Turtle Tubbing cancellations been happening all summer, so clearly not a family emergency. HUGE SCAM. Not confident we will get refunded nearly $800 but we are hoping to dispute the charge. This business NEEDS to be shut down. read more

Cancelled 30 minutes before a scheduled and confirmed pickup. They claimed a refund was issued but we have yet to receive this or any communication on when it can be expected. They are now ignoring calls and emails regarding a $985 charge for the service that they cancelled. read more

No show to the scheduled time. Do not book! Negative stars. This business should be reported closed bc they keep ripping people off. So many families waiting around for our reservation and they didn't show. read more

they canceled the trip morning of and still no $350+ refund weeks later. DO NOT USE them!!!

No call, no show. Our group of 14 waited to be picked up for our pre-paid tubing excursion exactly where instructed. Left stranded there with lots of disappointed kids- no one answered the phone at TT. Please don't risk a booking- even if it's the only service you can find in Vail with the experience you're looking for. It's not worth planning your day around and being completely stood up. read more

Booked the Turtle Bus for transportation with a group of friends in the Vail area. After confirming the logistics the day before, I received a text the day of the reservation - 30 minutes before the pick up time - that the bus wasn't charged properly the night before and they were unable to honor the reservation. That was bad enough, but when I texted the owner for a refund since they didn't provide the contracted service, he has failed to respond, forcing me to dispute the charge with my credit card company. BEWARE! read more

They don't show up they have been ripping people off and not showing up for all 2025. They will take your reservation and money.....and cancel after you are all ready there read more

They do not show up and will not inform you until you call the number and complain! The left us standing at the boat ramp and wasted our vacation day. We ask around, and the Sage people told us they have been doing this to people everyday. July 17th 2025. Beware! read more

Do not book with turtle tubing. They literally no-show on you without calling (or answering any of your calls) after you've planned your whole day around the event, driven out there & are standing there in swim gear by a random boat dock in the sun. Call Sage! They're excellent. The one star rating is forced. read more

Ha! Canceled our reservation the Morning of via email. No call, no text, nobody picks up.... Just awesome business savvy. read more

We rented this as a red rocks shuttle and it was great! It was a fun vibe and had a bar and fun tiki decor! It sounds like they could use some additional support for logistics of bookings theyre trying to hire but even without that it was great. They showed up on time, we were able to venmo the bus as we got on for easy payment, and it was way better than a stuffy limo style bus! Will def be using again. read more

do not use this company. they did not show up at our planned launch. they sent us a confirming email with instructions on Monday July 7. on Wednesday July 9, we were there and they did not show up. wednesday morning, a credit appeared from our bank on our card. no call from turtle tubing. we tried 5x calling. only an answering machine. no call back. decided to drive to the launch site anyway, waited for 30 minutes at the launch site. nothing. walked up the hill to sage outdoor adventures and got lucky to go on a rafting trip. use sage outdoor adventures. I live in the valley and will be researching a way to complain to the business licensing authorities. you stink, dude. you have a bad reputation with all the water people. now I know. read more

Like others, I feel a moral obligation to share my experience with this company. As others have noted, yes the bus was quite late with no explanation but the trip to the river was uneventful and the driver and his friend were both extremely pleasant. The trip back, however, was horrific. The demeanor of both the driver and his friend had completely changed. His friend, who was constantly distracting the driver, could not keep his eyes open. As others have mentioned, the driver backed the bus up on the on ramp to the interstate unexpectedly and when we asked what was happening, we were met with screams from the driver that he "forgot" he was supposed to do an additional drop off and did not want to go 10 miles out of the way. He yelled at us in a belligerent manner and was told by his friend that if we didn't like it we could get off the bus. This was in the middle of nowhere, on the side of the interstate. Multiple people asked politely if he could fill us in with what was going on, as the ~30 min trip took 2 hours, and we were met with more yelling. The driver was very distracted by his friend and when we asked him to turn the music down he laughed and we were told "oh, we are going to turn the music UP now". The bus unexpectedly stopped in the right lane of the highway, due to a sensor. We feared for our lives, compounded by the fact that his friend was yelling that he would "end us". I did not see the driver drink but if this was him sober, I would not trust him to drive me in a golf cart much less a commercial vehicle. The fact that he is threatening other reviewers with legal action for sharing their experience leads me to believe there are many more. Please beware and consider alternative transportation for what was otherwise a great day on the river. read more

Reliable, fun & easy! Timely pickup/drop off and accompanying to the groups needs! Highly recommended! read more

This place is a joke. They cancelled our trip the morning of due to every river employee having a personal family matter?? How is that possible? A text was sent in morning saying to read email with a link. I clicked the link and it took me to our confirmation of booking instructions on the trip - no mention of cancellation. No phone call either. Now I sit here after a 2 hour drive with an extremely disappointed family and children crying because they can't do the one activity they have been looking forward to. And we leave in 2 days. Unbelievable. Do NOT sign up with this company. read more

OMG !!!! This crew and experience is worth my left nipple! Had the absolute BEST time this summer with these guys. Oh yaaa, I've not only been once...but THREE times having the best time on the river eating the best pizza in the valley! Everyone exceeded the limit of expectation to the absolute fullest! The bus driver, James?? Jason?? Curly red headed dude really made me feel so so safe and dare I say just the cutest????!! ((: the owner Shayne made it such an exhilarating time. Props to him for being able to DO IT ALL!!! Love this company love these guys. Love the lil golden pup! BOOK EM NOW read more

If I believe in safety and care for your life, DO NOT use this company. They showed up late for pick up and only showed up after multiple calls. The owner himself was the one driving the bus and did not apologize or offer an explanation. Then he drove recklessly on I-70 and yelled at passengers that asked him to slow down. He missed an exit and put the dilapidated bus in reverse on the Interstate. Honestly the scariest experience ever! read more

honestly at this point I have to assume this company doesn't exist. we have been in contact and reserved with Shane literally 6 times since 2020, and every time the DAY OF, he tells us the water levels are too low. Yesterday being the 6th. no seriously, an hour before. Colorado has had record rainfall and water levels so it makes genuinely no sense. he has no ability to be proactive whatsoever or helpful in anyway in ensuring paying customers can have a good time, let alone a "time" at all after going to Costco and getting all the supplies for the day. huge bummer, seriously don't schedule w this guy. read more

Think again before going with Turtle Bus Wood Fire Pizza.......With the best of intentions supporting a local valley business, we hired Turtle Bus to make pizzas for our daughter's wedding and it was nothing short of a disaster. They showed up late to the event, could not keep up with providing pizza for roughly 80 people and were completely disrespectful and non-apologetic for their incompetence. In addition to the two individual's that were tasked with catering the event, three others showed up, sat in the back of the bus and got high and also asked our caterer for a bottle of Tequila while the other two were clearly in over their head supporting an event of this size. Unfortunately, in addition to their poor service, I also contacted Eagle County Health Department to report the horrible cooking conditions of the bus they were utilizing. I take no joy in reporting this however I would not want someone else in the valley to experience the same thing. read more

We feared for our lives on the bus ride back. The driver was texting, taking both hands off the wheel, laughed at us when we said we felt unsafe. If you decide to utilize this service, coordinate your OWN transportation. read more

What a bunch of dilapidated buses! Scary, scary, scary. They showed up with three rattletrap buses 25 minutes late, the third arrived 15 minutes after that. The front bumper of one was tied on with rope! The seats were loose, not even attached to the bus. In even a minor crash or even a quick stop passengers are guaranteed to be hurt. One driver even brought a big dog with no thought that perhaps a passenger had a dog fur allergy. The company certainly has a funky low end, anti establishment Colorado feel but I'd have preferred a bus with real seats that arrived on time with drivers who appear even slightly qualified. Avoid, avoid, avoid! read more

Awesome experience, party bus to a relaxing float on the river, then party bus right back home. My day could not have been better!

What an awesomely fun day! There was a group of about 25 of us. What a great way to spend your day with friends being lazy going down the river, having some beer, and enjoying the sites. On their route you will hit some small rapids, but nothing threatening. Bus ride back to the starting point was fun as well. I highly recommend you do this with a group of your goofy and rowdy friends. ;) read more

This company is apparently hit or miss. Waited at our meet spot with about 20 others and this company no showed with no explanation. They could have easily called the adjoining company and had someone run down to the launch to tell us they weren't coming. 0 stars. read more

Let me start by saying that the actual trip down the river was awesome - super peaceful & relaxing, and fun to just lounge in the sun and dip into the river when it got too hot. That being said, I would not recommend booking with Turtle Tubing and definitely won't be doing so again in the future. For starters, when we arrived they told us it would be a 2.5 hour float give or take, yet our float ended a in under 1.5 hours in with no communication as to why. My group was only myself and one other person, and the company had completely forgotten that they booked anyone aside from the two huge parties that were also there. There was no-one from the company there to give us a ride back to our cars and no one came over to tell us what was going on. After waiting for a good half hour in the heat, we finally flagged someone from the company down and they seemed completely confused that we were there and needed a ride. They stuck us on the bus with one of the huge (and grossly intoxicated) parties. One of the girls was vomiting and then proceeded to lay down and pass out on the floor next to the driver on the bus. Had he stopped short, she would have gone flying through the windshield. Neither the driver nor the bartender did anything, just kept overserving the rest of the group. On top of that, why offer a wood-fired pizza option if there's no mention of it or any way of actually getting it? If you do go don't bother selecting that as you won't actually be getting any. If any of this would have been communicated prior, it might not have been as bad but for $56/person it was unacceptable. The website promises a 2-2.5 hour float, a ride back to your car, and a pizza lunch option. None of which we got. This was more like a $15 experience. Way too much money to have such a crappy method of dealing with customers. The nice float was completely ruined by the terrible handling of the logistics afterword. read more

I haven't gone yet but did book. I booked for 4 adults and six children. One of the children can't go.. so I have called multiple times and emailed to get my money back for the one not attending. Crickets... no one calls back, email unanswered. read more

We have been coming since the beginning ten (10) years ago. Has always been a great Family trip. I do not detour any wedding parties ... we have always done it as a family and this year was one of the best ever. Jason has always helped make it a great experience. Nothing is cooler than the views and laughs from the Turtle Bus. Awesome retro fit or a cool Blue Bird Bus from your pass. The float on the river from Dotsero down the Glenwood canyon is amazing. Pull over and have lunch and a rest break. Amazing views of Eagles, Vultures and other birds of prey. We take my in laws that are 73 and the Turtle Tubing staff makes it easy in and out of the river ....If you have not gone with that guys your missing out. We return year after year because they all give effort and make it the best experience possible. read more

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We booked for a one hour "land cruise" for a 30th bday celebration and had the absolute best time! The bus itself has such a fun vibe, including a tiki theme, bar on board with a shot ski, and a pole in the back. The service was also fantastic. It was easy to communicate ahead of time and pick-up/drop-off were right on time. We had several people unable to attend last minute, but they were still accommodating of our smaller group. Best of all, the pricing is extremely reasonable, especially since they include options for just 1 or 2 hours. I highly recommend for any party transport! read more

Do not use this company. I was at a wedding that booked the Turtle Bus to provide transportation for wedding guests to get back to their hotel AND THE SHUTTLE DID NOT SHOW UP. The bride received a confirmation email 2 days before the wedding listing the correct information for her reservation and the company took the deposit money from her account. I called the owner 10 minutes after they were supposed to show up and he said there was no way he was coming to get everyone. There were 30 people stranded at a wedding venue in Pine, Colorado and this guy couldn't have cared less. He said he was completely unaware of the reservation and there was nothing he could do. I have never been so displeased with a company. read more

This was an amazing adventure for our family! We saw a bald eagle! The views along the river were amazing. read more

Turtle Tubing - Tubing Near Me

Had a really great time on the bus itself!! Booked it for a bachelorette party and driver and bartender were awesome and we had so much fun. Loses two stars due to working with them after. First off, before we got off the bus the bartender was insistent we pay through cash/venmo the bar tab first. We did that but then did not get a receipt, which I was nervous about getting charged twice since prior to the trip they had specifically said it would be charged to my credit card. Sketchy, luckily wasn't charged twice. Then, my credit card was stolen on the trip so I had to update my card number so I called and emailed them the following week about updating my card and never heard back. I stopped trying as i figured they would call me back if they really wanted me to pay the rest... then over a month later I get two emails a couple days apart saying essentially HEY YOU NEED TO PAY NOW then less than 48 hours later before I checked my personal email I'm GOING TO CALL THE POLICE IF YOU DON'T PAY. It was absolutely ridiculous message, I called and said that was extremely unnecessary I tried to contact you and no one answered me... So no need to threaten me. I got charged the full amount a month later and all is fine. But, not fun to work with at all. Wouldn't recommend just based on dealing with them but the bus was super fun. read more

This was the most fun activity we did while visiting Colorado. We booked for 10:30am because we had a wedding at 5pm, so the weather was perfect. The river is pretty slow, so it's a very relaxing trip. We had 6 adults, and fit into 2 rafts easily. We asked for an extra raft and they gave us a single that we could connect, since it wasn't super busy that day and they had some extras. The staff was super friendly and helpful. Only thing that I think they could improve on is communication. I called the day before to ask about shoes and didn't get a call back. Some tips: None of us had river shoes because we planned really last minute, we were fine without them. But it would have been better if one or 2 of us had them. I would recommend bringing a waterproof speaker. You don't really get wet unless you jump in, the river is very calm and slow moving. Don't forget a soft cooler for beers and water. We just grabbed the cheap $2 cooler bags at the grocery store and those worked fine and didn't take up too much room. read more

People, stop the madness. You are making it out to be WAY worse than it actually is... take a BIG chill pill! You have to remember, this place has been in existence for 7+ years and is growing, you have a guy with a vision, and he is trying to make it happen! Starting off, The overall experience was pretty solid. If you go into the experience expecting something big and fancy, stay at home. This adventure is meant to be relax, fun, and enjoyable experience. Consider it to be an all day affair, fun for all ages. Our group had seven people and the first order of business, Shane made us feel extremely comfortable. He greeted us, told us the rules and made sure we didn't need anything special. The tubes were sturdy and comfortable, we had no issues with them. Our tubing ride was supposed to be approx 2-3 hours depending on the current. It ended up being 4.5 (yes, we got more for our money) LOL. The waters were super calm, which is what caused the ride to take longer than it did. When we were almost to the exit point, Shane and his crew were there waiting on us and helped getting the tubes out of the water. The ride back to the lot was safe, quick, and worry free. Overall, it was a fun experience. Too bad it's 2.5 hours from where I live in Denver, cause I would definitely do it again this summer. I am sure we will try to make it back next summer and bring the rest of the crew. Thanks Shane and Crew for a good time, we enjoyed! read more

Turtle Tubing - Goin down the lazy river... - Tubing Near Me

Welp, that was a waste of a day. Shane, the owner, was a jerk. Didn't follow through on arrangements and didn't seem to mind that people had driven for hours before last minute cancelations. Avoid at all costs. read more

Truly one of the worst experiences imaginable on what should have been a low stakes day. Like other one star reviewers, we were on the trip on 7/29. The first part was fine enough - drifting down the river was pleasant enough. Towards the end, however, there was no one at the put out spot to tell us to get out. I know there should be staff there to help you get out because not only does it become dangerous rapids after that, but also my family has used Turtle Tubing in the past and they used to do that every time. When we got out, we had to call over a dozen times before someone responded to our calls. They eventually picked us up, but when they did, the driver (and the OWNER of the company no less) missed our exit. Then he decided to back down an on-ramp off the I-70. Cars were honking, people were screaming, it was truly hard to believe. It was so unsafe, and I cannot recommend that anyone EVER go on a Turtle tubing trip. Do not get in the bus with this company at the wheel, they are incredibly reckless and irresponsible. read more

What an amazing experience!! We were greeted by name at all stops. We had our own personal bus back to the car... Jason picked us up and kept us laughing the whole way! Yes, you need to use your muscles. Yes, you need to rehydrate with beer. One of my most favorite experiences. Everyone we met was friendly, funny, and happy to see you! Would do it again in an heartbeat!! read more

Turtle Tubing - Tubing Near Me

What a fantastic trip. Flew to Denver for a wedding and didn't want a white water rafting trip but just something chill. Found Turtle Tubing on Google and after reading reviews were kind of skeptical. Not the experience we had! Showed up 25 min late for our reservation, they were awesome about it, knew our names, told us what we needed to know and sent us off. Picked us up on time, by name, and delivered us back to our car. What a awesome gorgeous River ride and wonderful trip. Will do it again in a heartbeat. read more

Turtle Tubing - Tubing Near Me

Turtle Tubing is an awesome, welcoming, and helpful company! I will absolutely recommend Turtle Tubing to friends when they head to the mountains and are looking for a great day time tubing activity. Thanks again! read more

Spare yourself the trouble and go with another outfit -- Poor communications, lack of information on website. They never answer the phone, and are late to respond to requests. Considering it's a commercial business they could be much more comprehensive!!! So lame man... read more