Horrible customer service. They never answer there phones. Follow up is not there speciality and you have to submit multiple request to speak to an office manager. read more

So even though your patients are on hold until TLC can find ANOTHER provider, Dr. Ellithorpe still demands a 500.00 fee to see her in the interim!!! That is the epitome of selfishness and now I see why she goes through providers endlessly. Not to mention when patients need pre approval for their prescriptions to be covered, she doesn't care and now her policy is no pre approvals!! If it wasn't for your overpriced health store, this practice really isn't one. I'm done, years of being an understanding patient, only to be left with terrible options. Please remove me from your practice. Have a good week! read more

After years of having my primary doctor dismiss my symptoms, I searched menopause.org for a new practitioner....and oh boy did it pay off! I found Dr Cyndee Mitchell at Tustin Longevity Center. My appointments with her have averaged 30-45 minutes in length. She listens....really listens! She listens to my symptoms, takes it all in, cross references with my lab work, and works to manage it all (perimenopause, autoimmunue, etc). I have had follow-up appointments every few months to continue to manage the symptoms, which have improved greatly! She is warm, friendly, and focused on my during the visit. For anyone seeking a doctor who is not only highly skilled but also genuinely cares about their patients' well-being, I wholeheartedly recommend Dr. Mitchell. She has earned my trust and gratitude, and I am confident she will provide the same level of care to others. Dr. Mitchell is primarily virtual appointments. Labwork is done in office in Tustin. read more

Does anyone notice that there is a smell of mold throughout the office? I went to Tustin Longevity once and noticed a dewy, mold odor everywhere from the waiting room, to the exam area, to the doctors office. This is very concerning. Otherwise, the care quality is great and very thorough! read more

I could not be more grateful for Dr. Mitchell. I am a healthcare administrator by profession. After 30 years in the industry I can say you would be hard pressed to find a provider like Dr. Mitchell. She doesn't just treat symptoms. She truly looks at all aspects and runs detailed labs to insure she is approaching the patients needs from all angles. She has helped me tremendously as I transition into perimenopause. During our visits she reviews all relevant hormone levels, DHEA, B12, magnesium, D3 and iron vitamin levels. We discuss nutritional needs with protein and healthy fats being important for my needs. And appropriate levels of exercise to maintain strength and mobility. I truly feel that she is treating my needs today with my future longevity in mind. Under her care, I finally feel as if I am gaining back my life, energy levels, and confidence. read more

There aren't enough good things to say about Dr.Kaur. She's been our doctor for over 7 years. She's always available for us and follows up with any emails or questions we have in a timely manner. Her care is top notch and she's kind and patient. Her expertise helped me through a rough medical time. Thankful for all her help to get to a healthier place in my life. Grateful for a doctor like her, her nurse, staff and iv lab. Everyone here is awesome! read more

I've been seeing Dr Mitchell for a few years and she is great but there practice has gone downhill since I first started with them. It seems like they have way to many patients then they can handle and it's affecting there customer service. I've had to leave several request to talk to Kelly the office manager (and still haven't received a callback), it takes days to receive a phone call for your follow up after your appointment, and now they are not giving authorizations on prescriptions they send to the pharmacy because it's an administrative burden. A burden??? No, it's part of running a business and it's called customer service. How about you stop taking new patients and focus on providing all around customer service to your existing patients? As much as I like Dr Mitchell, it might be time to find a new doctors office. read more

Helpful Staff. Quality care. Well women care with an integrated approach. I would highly recommend.

I started seeing Dr. Cyndee Mitchell about 5 months ago for HRT and I am SO happy that I found her. She is so easy to talk to even about the most private things that we as women experience during perimenopause. She actually listens to what you're saying and takes really thorough notes. She is open to try different approaches in order to find what will work for you. I feel like it's tough to find doctors these days who don't make you feel like just another number and who rush you through your appointment. Dr. Mitchell is definitely not one of those doctors, she is AWESOME!!! read more

Finding Dr. Mitchell has been a lifesaver. She has been one of the only doctors I've encountered that really truly listens to my concerns and doesn't stop until a solution is found. She is a classically trained MD, but practices more integrative/functional medicine than other doctors in my opinion. This means she is able to look at the big picture and not just rely on charts dictating "normal" vs "not normal" bloodwork. She really focuses on symptoms and prescribes both medication as well as supplements accordingly. I am so glad to have found her and tell all my friends about her. read more

Ive been at this office for years. Initially it's been nothing but wonderful. I began seeing PA Gonzales in 2024. She had me start HRT, progesterone to be exact. I started at 100mg and then at the next appointment a month later, I told her I was waking a lot, wired. She bumped me to 200mg. I then began experiencing severe panic and anxiety, my OCD got worse which sent me seeing a therapist (didn't have one prior) to 4x a week. $25 copay. I messaged PA Gonzales asking her if this is normal, if my labs or thyroid could cause this change. I was IGNORED. Mind you, I have two young kids I homeschool. I was terrified, not sleeping (went on for 2 weeks) so I sent two more messages. Still no response. Dr Kaur then contacted me for an appointment. I began seeing her, I know her heart meant well, but she did not understand hormone withdrawal or side effects. She then had me taking 600mg progesterone (lotion and pills). I was told to take several different supplements to "calm me." At this point I was spending hundreds and $35 copay for several visits. Once up to 600mg I saw a new Dr and she couldn't believe I was that high, I'm 33 years old. Tapering off sent me to the ER, $1500 bill. I was ready to walk into a mental hospital, but I have two kids, no family, and husband working to pay for the ridiculous bills/supplements. I had an appointment that was already scheduled with PA Gonzales. So I went to discuss this all. My cortisol kept climbing, almost doubling and she stated this isn't really caused from p, also told her my kidney/adrenal area was still giving me lots of pain. That was mentioned at the appointment prior and she said it was adrenal pain. She then had me watch some therapy she recommended I try. Then I realized she just thought my OCD was at fault, I was crazy, also never been seen there that much nor anywhere else in my life. Messaging portal gave me a message saying to "stop bugging them we aren't a primary care office." Don't put people on hormones then abandon them , if u can't follow thru don't put them at 600mg because the ER didn't know what to do with me bc it's not recommended to be that high at 33 years old with a period. Back to my office visit with Gonzales, she said "what would make your brain happy, what does your brain want, a full body scan?" And I knew she was using my OCD diagnosis and anxiety against me. So I requested just my kidneys be checked. And what do ya know, I had kidney stones! Needed a CT scan. So that wasn't in my head. I bawled my eyes out in the car. Broke, husband upset at all the money we are forking over, failing my children and feeling absolutely insane. I'm 4 months off progesterone and because she also had me taking it daily for months, my body is so damaged. All my hormones are a mess. Progesterone withdrawal is very much real. Side effects are real. You CAN take too much progesterone. Mine converted straight to cortisol and then I was made to feel crazy. I suffer from PTSD now from this, and I don't say that lightly. This was truly cruel, mistakes were made. If this review helps one person, that's what it's for. Dr Kaur does not understand side effects of HRT and PA Gonzales is flat out cruel. read more

This review is long over due! I have been a patient of Dr. Kaur since 2016. From the moment I trusted her with my care, I knew that I was in great hands. Dr. Kaur is genuinely invested in my health, she is very thorough, she actually LISTENS to my concerns and addresses them in great detail. Finding her has been a God sent and I wouldn't trust any other doctor with my health care. I happy drive an hour just to get to my appointments. TLC staff in general is also great! From the front office staff, to the girls at the lab! They are all very friendly and show great care and attention to me as patient. I am truly blessed to have found TLC! read more

Dr Mitchell has been such a guiding light for me. She listens and takes the time to understand my concerns and is so knowledgable about women's health and hormones. I am so thankful to have found Tustin Longevity center and Dr Mitchell. read more

The doctors and staff at TLC are very kind, professional, knowledgeable and helpful. I truly appreciate the excellent care I have been given and I have seen some wonderful results. Thank you Dr. Meric and the IV department!! read more

Having read the ratings for TLC. I have been battling Diabetes since age 40. I know the health care system and know that it can be frustrating to deal with. I also am painfully aware that I and only I am ultimately responsible for my care. It is my responsibility to read and study recommendations and such. During my care with Dr Ellethorpe i have been successful in lowering my AC1 Levels I have been kindly and at tentatively cared for. I have actually become friends with those I have dealt with so often. I would be more successful if I would only choose to control my eating just like the Doctor said! If you want to supplement your medical care (their intent is not to serve as a primary care) for specific issues go see TLC and receive a little TLC and outside the box recommendations services and products to support your health goals! read more

I just wanted to update that I went in to Dr. Rita to help me with fertility. I am now a month pregnant and went to see her in August 2019 (it is now December 2019). She strengthened me for fertility. She is truly a God-sent and wouldn't trade her as my primary doctor for anyone else! She is highly recommended BTW, no other traditional doctor (who doesn't take a more natural, holistic approach) was able to do something like this for me (& all the science and research is out there folks!). read more

I couldn't be more furious. I have visited TLC a few times, and been given the generic "eat less dairy, less wheat, less wine etc." talk and told to take various supplements. While that's all fine, they do not provide basic medical care. Do NOT call them if you are sick. I just called with severe strep throat symptoms, and I was told "we wouldn't be able to see you until late August or early September. We advise you to go to urgent care or a primary care physician." Isn't the entire point of being a more holistic or integrative practice is to care for patient's health and steer them AWAY from traditional urgent care facilities? Absolutely useless practice if you are sick, and don't just want to spend $500 on herbs and supplements. Do better TLC. read more

If you are looking for a doctor who is knowledgeable in eastern and western medicine this is the place for you!!! Dr. Faraj and his staff are so knowledgeable! I'm here for my 3rd office visit. I have Hashimoto's which is an autoimmune thyroid disease. I am here to see my 2nd set blood labs and see how my body has improved since I started this journey. Coming here has finally given me the hope I have been searching for!! They have their own vitamin shop and blood labs on site. I have never felt this comfortable going to the doctors in my life. Also they take my PPO insurance, which is huge in my book!!! Update: I just finished with Dr. Faraj. I'm happy to report that my labs show a good improvement in my health!! He is increasing my thyroid medicine and I am making some slight changes in my bulletproof coffee every morning so I am doing intermediate fasting. I also need to continue with lowering my carbs. Continue to add more exercise and I will continue to see better results. I feel very hopeful!!!! read more

Tustin Longevity Center - TLC Supplement Suite - Naturopathic/Holistic Near Me - Tustin, California

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Not at all integrative. The appointment was short. I was asked nothing about my nutrition or lifestyle and was referred to a traditional MD with a non-diagnosis. I think they use the term "integrative" or "holistic" for marketing purposes but don't actually do this in practice. Expect a regular western MD approach here. read more

There are many naturopathic doctors to see in OC, so I would look further. This office charged me thousands for visits, vitamins and chelation and then refused to waive a $50 missed appointment fee due to their double booking. When I requested that they waive the $50 fee due to the duplicate appointment their lab tech "Arlene" said they can't because it's lost time and they can't bill for the lost time. Arlene had no appreciation or understanding of the thousands already spent or the fact that I was there weekly for about 5 months. She had an attitude big time and was very dismissive. Further, some of the lab nurses are unprofessional. At times, I had to listen to them fight upon arriving early in am for appointments. It's several hundred dollars every time you buy their supplements. After 4K in chelation my results haven't changed which means - yep you guessed it more chelation needed and more money needed. I spent well over 5K on vitamins and chelation with big promises and few results. If you have cash to burn for the heck of it give it a try but its definitely a place focused on revenue and a cash is king mentality not the well being of the patient. Money first patient last. read more

I am so thankful I found Dr. Navjot Kaur. Her bedside manner is amazing and she wants to hear everything you have to say. She is very detailed and gives you time to talk. I never feel rushed and she knows what she is doing. After seeing multiple doctors for the last few years, I finally found the one that is able to understand me and my body. I appreciate all that her and her staff does! read more

Responsive & caring, nice to find in today's world. Hands on customer care.

I have been seeing Dr. Rita Ellithorpe for more than 8 years. She and I are completely on the same page medically and nutritionally. She is insightful and knowledgeable but also listens. She observes all of the proper safety protocols. I respect her and would recommend this practice to anyone who wants Integrative medical in their lives. read more

Talon E responds that Ivermectin is FDA-approved. Yes, but not for use in preventing or treating COVID-19 in humans or animals. Her statement is misleading. And if you cannot have faith in your health care provider your life is at risk. Visit FDA-gov. Shameful. read more

I would give Tustin Longevity Center AKA TLC (Tender Loving Care) a 25 star review if I could! All of their employees go over and beyond the call of duty to take care of me, and it's clear they truly care about their patients. When I recently received a cancer diagnosis, Dr. Kaur made it clear she was personally invested in my healing journey. Nurse Linda is very knowledgeable as she has given me plenty of holistic tips to heal my body. Also the IV suite is truly an oasis for healing miracles! I am so thankful that God led me to this slice of heaven here in Orange County! read more

Dr. Mitchell is one of my favorite doctors I have ever had. She actually listens to me and will take the time to understand my health problems. This past year she helped me change my thyroid medication countless times until I felt better. Office is also super responsive when I call. Only deducted a star because it's so hard to get an appointment since they book out very far in advance read more

I would strongly suggest you and your family members take advantage of the expertise and professionalism of the entire Team at Tustin Longevity Center! Dr Kaur has been a life saver for myself and family .... I have 8 stents ! But since seeing her in 2015 forward I haven't needed any stents and feel fabulous !!! Thank you Dr Kaur and entire Team!! Jennifer C. read more

My body has been through the ringer since I visited Dr. Ellithorpe. I made an appointment because of chronic fatigue and insomnia. A friend of mine believes that Dr. Ellithorpe cured her of a skin cancer under her eye. So I was ready to try anything. Here are some of my experiences. 1. It is very expensive. Even though she accepts insurance, my bills not covered by insurance in the first month were $1700. 2. She will put you on a Keto-like 50 carb max diet per day. That seems to be the predominant diet fad at this time (and seems to help many people), but my body rebelled and reacted with severe insomnia and tremors. You will not be instructed about the nuances of how to make this diet work for you. (Like adequate healthy fats, sufficient electrolytes and the difference between total carbs and net carbs.) 3. You get signed up for Juice Plus+ vitamins which are also very expensive and a multi-level marketing scheme, where the doctor gets a cut of the profit. She claims that these are the only vitamins that have been proven to help people, but according to what I have read, all of the "studies" were financed by the manufacturer, were small, not adequately controlled, not peer reviewed, and not compared with other vitamins. 4. After each visit, she summarizes your diagnosis and instructions in the hearing of all of the office staff and all of the patients in the waiting room. This is not only insensitive, but illegal. In my case, everyone was told where I was supposed to apply my estrogen cream. I'll leave that to your imagination. 5. She doubled my progesterone (400mg!) and doubled my thyroid (but I only have taken 33% more.) Most practitioners will increase these hormones a little bit at a time and see how your body reacts. 6. The progesterone pills that they sold me were not quality controlled as to the dosage that is listed. Some of them barely affect me, and some of them make me literally fall into bed and feel groggy with headache the next day. When I complained and asked for a refund and to have my prescription called into a compounding pharmacy that I trust, I was refunded less than half of what I paid. I think I should be at least refunded 100%, especially because of the chaos my body has experienced. 7. Dr. Ellithorpe can be short and rude. When I asked what benefit she was hoping for by my adhering to this diet, she said something like preventing cancer and heart disease. I don't object to what she said, but the smart-alecky way she said it. I happen to believe that that's a reasonable question for a patient to ask a doctor. 8. I question the wisdom of drastically changing so many systems in a person's body at the same time - hormones, diet, supplements. When the body reacts negatively to something, it's hard to figure out the culprit. 9. Even though I have endured a very expensive, exhausting summer, the good news is that I lost 10 pounds and my body seems to have adjusted to a lower carb (not Keto) diet. I think I'll stay at about 100 carbs per day. But I will not be going back to Tustin Longevity Center. read more

This occurred a while ago but I felt compelled to let others know what happened to me in my experience with Dr. Cyndee Mitchell. She is a very nice lady, but unfortunately her mistake in treating me has changed my life forever. I now have Graves Disease because she prescribed too much synthetic thyroid hormone for me, sending my body into a thyroid storm. It made me very sick and simulated Grave Eye Disease. When I brought my symptoms to her attention she did not know what was going on. My endocrinologist told me it was a hugh mistake and definitely caused my Graves Disease. Be careful if she prescribes thyroid for you! read more

Have left three different messages to discuss billing that they continue to bill me on. Some of my most recent billing does not reflect payments I have made and they continue to bill me the higher amount. I feel like if they can get this aspect of their business model fixed it would be a great place to go. I am a patient but have to consider and weigh that they don't respond to my billing requests. read more

They are amazing! I especially like Dr. Meric. She was a life saver for me and my family. And the staff at TLC is great!

I have been under Dr. ELLITHORP FOR THE LAST 5 years and can't thank her enough for my health. She explains everything in detail and love it. Also her staff is awesome and very prompt to take care of you and super friendly. Thank you all for being awesome Nahid read more

Coming to TLC was the best medical decision I've ever made. As far as I'm concerned, no other medical practice, integrative or otherwise, comes close. As a six-month new patient of Dr. Ellithorpe, I am extremely impressed and feel blessed to be a patient. I have learned so much about restoring my health and preventing future issues. As a lawyer and lifelong researcher, I'm one of those people who gets stuck in a loop researching and reading all of the studies to validate everything I am told, by any doctor. Well, everything Dr. Ellithorpe has ever told me has been right on target and validated by decades of solid medical science and many published studies, in addition to her 40 years of personal doctoring experience. She truly wants her patients to live as long and healthy as possible. In my case, I am already enjoying far better health than when I walked in six months ago with a serious life-threatening medical issue, looking for full integrative medicine, which I had come to realize that I was never going to receive from my primary doctor. Dr. Ellithorpe is highly respected and preeminent in her field, and she cares deeply for the well-being of every patient. Even after a full pandemic year, TLC doctors didn't have any trouble keeping all of their patients healthy from Covid; that kind of track record speaks volumes. Routine labs are far more specific, thorough and useful than any which my primary care doctor ever ordered. Dr. Ellithorpe is clearly devoted to patients by sharing her wealth of integrative medical knowledge with anyone who wishes to benefit from it. She hosts a weekly live Q&A on You.tube called "Ask the Doctor." How many other doctors do that? I'm also a fan of TLC's serene and beautiful IV/Lab Suite. After a bad experience at Quest, I started having all of my Labs done at TLC, and it's always a great experience. They always follow full proper protocol with me, including vigorously wiping down a check-in iPad over and over before handing it to me once when I forgot to check in using the app. They go above and beyond for patient health and safety, and I've noticed that they have True Hepa Filters in every room (even the restrooms and the Supplement Suite) for pure air filtering, which I greatly appreciate. TLC's doctors and staff have earned my trust so completely that I brought in my mother who is now on the road to far better health as a patient of Dr. Kaur, who is also excellent. Now I know exactly which vitamins and supplements (and how much of each) to give my mom, and which foods she needs and which to avoid. God bless Dr. Ellithorpe and Tustin Longevity Center, from two grateful patients. read more

Finding Dr. Mitchell at TLC has been such a blessing! I have health insurance through Kaiser but I more than willing to pay to see a Dr. Mitchell because she has changed my health for the better (something none of my Kaiser doctors have done). Conventional doctors rarely look at the big picture and go by basic protocol, never really trying to get to the root of your health issues. Dr. Mitchell listens, investigates your health/lifestyle through tests and lab work, and really works with you to come up with the right program to get you to your best. She is a proponent of functional medicine and whole body healing. Dr. Mitchell is an OB GYN and specializes in women's health, thyroid health, autoimmune conditions and many other conditions and has a plethora of knowledge. Tele-appointments have made it easy to see the doctor around my schedule and I have always felt extremely comfortable with Dr. Mitchell as she has a great disposition with patients. She listened when other doctors didn't, and she was willing to really help me heal. She's quick and knowledgeable and will address your concerns. Since working with Dr. Mitchell for the past 7 months, I have regained my health and feel the best I've felt in years! I am truly grateful for her. If you are tired of doctors that tell you the same thing, never does more than required or only goes by conventional medicine, go see Dr. Mitchell and get your health back! Thanks Dr. Mitchell! read more

I started Seeing PA-C Priya Patel at Tustin Longevity Center (TLC) a few months back and have had great results so far. She has helped me keep my diet in check and has given me a lot of insights into my own health. I am very pleased with how she gives me different options. My visits have been very thorough. This is the first time I have had a health professional sit down with me for an extended period of time and just listen and take notes. She really took the time to get caught up on my medical history which really impressed me. Instead of throwing pills at the issues, PA-C Priya Patel took a more natural and holistic approach. I can't recommend TLC and PA-C Priya Patel enough. If you really want to get to the bottom of any issues you might be having or you just want to improve your health and well being then for sure this is the right place. read more

I certainly appreciate doctors who take a more holistic approach, but it does me no good if they do not honor their appointments. I had a 10:30 appointment this morning, which I arrived a few minutes early for. At 10:50, while I was still in the waiting room, I informed the receptionist that I could not be gone from work this long and needed to be seen by Dr. Mitchell immediately. The receptionist reminded the doctor that I was waiting out front, but she still continued to speak with a patient in her office. At 11:00, when I had now been waiting nearly 35 minutes, I had them print off my records and walked out. They also asked me if I wanted to reschedule. Is that a joke?? It's clear that they do not respect patients' time whatsoever, and I just wasted an hour and a half of my day, when I could have stayed at work and been selling and making money instead. It further upsets me that they called me THREE times on Friday night to remind me of my appointment and then texted me today with another reminder. Maybe you should be less concerned with your patients' punctuality and more concerned with your doctors'. I will certainly not be back. **UPDATE: Dr. Mitchell called me to apologize, which was a pleasant surprise, so for that I increased rating to two stars. She really took ownership of being late and didn't make excuses, which I thought was commendable. read more

This is an update to my last review: 1. For starters, they stopped asking for your 3 digit security code when you call to make an appointment! Horray! Thank you for that. I appreciate the update to your policy. It is a turn off for customers. 2. For those of you who are unaware - this office DOES take insurance. They are out of network, but they do take it. Horray! I have not seen my EOB yet, so likely an update to come regarding that. 3. My first visit went well. As someone who is familiar with this type of medicine, it felt good to finally have a doctor listen to me and understand my dilemma. Horray! Dr. Eliothorpe was kind and listened to my issues and is working to correct the root of my thyroid. 4. I left my watch in the room where they weigh you and would like to thank the staff for giving it back. read more

Dr Mitchell is extremely informative and gave me her undivided attention going over my file in detail. She also found a precancerous mole that my dermatologist had not. The office and staff is ever so pleasant and organized. I was impressed with the experience and knowledge that comes from within. So much so that my husband is now a patient of Dr. Jaques. We both look forward to the continued health and support provided to us by this clinic. read more

Dr. Faraj is an outstanding doctor and human being. I appreciate that he sees me as an individual and understands the importance of honoring the "Inner Physician" which resides in us all. There is room for my opinions and my intuition when it comes to developing strategies to address my healthcare issues and concerns. Many doctors I have encountered in the past have what I refer to as the "God complex"......not the case with Dr. Faraj. Although he is extremely knowledgable he is also humble and listens to new ideas and acknowledges new technology with an open mind. To sum it up....he's the perfect physician for someone like me who likes to take an active role in my care. If you are seeking a new medical care provider.....seriously consider Dr. Faraj.....he is not only an outstanding professional....he also has a beautiful heart and is most respectful. I would also like to add that the practice as a whole is outstanding......I have had very positive experiences with the front desk staff as well as the medical practitioners.....Linda, RN is amazing...and of course Harley who runs the supplement store. I have found that all staff considers the welfare of the patients. read more

I had a great experience during my first visit at the Tustin Longevity Center. The doctors and staff were very friendly and extra helpful. I even enjoyed my time during the blood draw. read more