I had an appointment scheduled with this office, less than two weeks before the filing date I…read morereceived a call telling me my appointment was canceled and the office was too busy to see me. Horrible customer service cannot recommend this office to anyone for any reason as they may break their commitment to you at any moment.

Where would I be without JC Tax, let's see? I would probably still be struggling my way through my…read more2010 tax return, the year my husband and I joined our complicated taxes as a married couple. I am most appreciative of the year round support I have received from Jenn since we have lots going on now with two children, my husband having full time employment, plus working for himself on the side, buying and selling real estate in different states, moving and all the other things life brings your way when things change from year to year. I can alway count on Jenn to answer any tax and investment questions we have regarding how a change of life plan will positively or negatively affect our tax situation. She is easy to understand, breaking things down from government IRS terms to a bit more layman terms, something I have never found in another tax advisor. I appreciate the friendly reminders I receive from her prior to tax season so I can properly prepare our family to gather necessary paperwork and send it to her to file on our behalf. She helps keep us organized through our crazy life of change and unexpected circumstances. I would highly recommend JC Tax to everyone I know and even those I don't know. I truly believe she is an asset to my life and wouldn't trade her for anyone else out there. And the bonus... I can live anywhere on the globe and I can still have Jenn do my taxes!

I just wanted to take a moment and say that Marissa at Kona Tax Plus was a pleasure to work with…read more Im in a wheelchair and she came out to my Van to work with me on filing my 2024 tax returns she was on time for are appointment New what needed to be done and did it fast she was very reliable, I will be bring all my tax needs to her in the future. Thanks again for your help!

Unreliable, said they'll mail my Tax Return on May 1st, never received it, they don't answer your…read morecalls, because they probably screen their calls I don't recommend them at all

This is the only place to get your taxes done. She use to do the taxes at the Walmart booth a…read morecouple of years ago. She's fast and also does bookkeeping.

From the owner: Recently moved from Palani Road to Hulikoa Driveread more

Not thorough at all, they don't actually care about helping. They just want to copy paste, get…read morepaid, and say goodbye.

Rick at tax associates is a very rude and unhelpful Person. He offered no solutions to do my taxes…read moreon time even though I had provided a full income and expenses for him and had an appointment for several days. Do yourself a favour and go elsewhere.

I'm still in shock I was charged $665, for them to prepare my taxes. Previous years the most I was…read morecharged from other accountants was $375. When I made my appointment I asked the person who answered if I could get an estimate of what it would cost me for them to complete my taxes. I mentioned I had a W-2, and need to do schedule C for my business. My expense consisted of a few expenses such as licensing & training along with home office. She advise approximately $375. So I decided to take my paperwork there. Shortly after completing my taxes the person doing my taxes said it's $665. I have Never heard of such a ridicules price. I will never step a foot in any H&R Block again. I will also write a formal letter to management to express my disappointment and recommend for the future giving people a written estimate and have the customer decide if they want to proceed..

This is my second year using the H & R Block in Kona, Hawaii and I have to say that I left my…read moreappointment today feeling rejuvenated! I walked through the door of their new office and was greeted by the kindest woman. Elizabeth is a gem! What a sweet woman! I had a horrible headache and had been miserable all day and it's like she could see it in my face. She offered me coffee and when I declined she returned with an organic iced mint tea which did an amazing job relieving some of the tension causing my headache! I didn't have to wait but a minute before Glen appeared and led me to his office. Yes, office. Not office cubicle like last year. Glen did a fabulous job on my taxes taking the time to explain things to me step by step giving me a personalized lesson in taxes! Amazing experience! Very happy. Definitely recommend!

Sunny has been extremely helpful in preparing our taxes and is efficient returning our tax…read moreinformation, as well as, how to hold on to our hard earned money via investing etc. He returns our calls quickly and answers our questions as they arise. MRuelke

By far THE BEST tax experience I have ever had!!…read more Mahalo & Aloha!!

I don't even know where to begin with this review. Richelle is a god send. I came to her after…read morehaving been to two other CPA/accounting firms both of which claimed to clean up my books and "get my business on track" Richelle's calming nature eased my fears as soon as we met. Since comin to her with my mess, she has totally re-newed my hope, restored our forward trejectory, and is even helping our business grow in ways I never thought possible. I honestly thought we'd be behind the eight ball every single year and this was our fate. Disclaimer, my first accounting firm/CPA team was great, I was just coerced into moving to another firm by a friend who claimed the CPA she worked for could "help" me with eveyrthing and no need to use two separate businesses. I took her offer and it just went from. I am so grateful to Richelle for everything!

From the owner: Specializing in year-round tax preparation, tax compliances, automation and small business…read morestart-ups.