I barely keep up with my nails - maybe a pedicure if I go on vacation…read more Heading out of town so nails need to be done before wearing sandals after a long winter. A basic pedicure and a gel manicure with 18% tip came to $85. That's flipping amazing compared to other spots and my normally ragged, dig in my garden nails look amazing.

I highly recommend Lilly Nails Salon! Now it's been 41 years that I've been getting acrylic nails…read moreand Lilly is the best!! My nails never chip or break. I come to NC for about 4 month a year and for the past 6 years I've been consistently booking with Lilly for my acrylic fills with gel polish and manicure. Lilly has a great team of professional nail techs. She keeps her salon beautiful and clean. It's easy to make an appointment online! (A fairly recent upgrade https://aiva.bukkii.ai/1LKw5) I also recommend this salon for pedicures!! Mai and Tracy are two of the techs who've been great to me!!

It is not easy to find an experienced and serious nail technician in Sylva--someone who never does…read morecareless or sloppy work. Tony is one of the few nail technicians who meet this standard in Sylva. I have never been disappointed with his service.

Ms. Nina and Mr. Vin are such delights. Both are absolutely amazing nails artist! My friend and I…read moregot Sparkles together and we're thrilled! If you want your Nails done in a reliable and gorgeous way, go see these awesome people!!

The atmosphere is always relaxing and peaceful. My nails always look wonderful. Henri is always…read moreable to do my nails with the picture I bring in to have done.

I am writing to express my profound disappointment regarding a recent visit to your salon, which…read morehas unfortunately led me to discontinue my patronage after many years as a loyal customer. My visit was intended as a special birthday treat, encompassing both a pedicure and a specific request for a polish change on my nails. For the latter, I explicitly requested "glazed doughnut French-tips" and provided clear photographic references to ensure there was no ambiguity. Despite these visual aids, the final result was a complete deviation from my request, which the technician attributed to a "communication barrier." I find this explanation unsatisfactory, given my thorough efforts to convey the desired outcome. A more significant concern arose during the nail service. I have a protective rubber base on my natural nails, and I distinctly instructed the technician not to file it off during the polish change. I reinforced this instruction with further photographic evidence of my existing base, and the technician explicitly confirmed understanding. To my dismay, she proceeded to file, removing the rubber base entirely and reaching my natural nail, causing unnecessary thinning and potential damage. To compound the issue, after acknowledging their mistake, I was informed that a new rubber base would be applied at no additional charge to rectify the error. However, upon checking out, I discovered I had been charged for this service. This unexpected charge for a corrective action taken due to the technician's oversight is particularly disheartening. As a monthly patron for over 3 years, primarily valuing your salon for its competitive pedicure pricing and reliable service, this sequence of events has severely eroded my trust and confidence. This experience was deeply upsetting and marred what was supposed to be a celebratory occasion. I urge you to take this feedback seriously and review your procedures, particularly regarding technician communication and adherence to customer instructions. I would appreciate the opportunity to discuss this matter further and explore a fair resolution for this unfortunate incident.

I had a manicure & a pedicure. Both were expertly done. They had my polish color so I was very…read morepleased. Friendly customer service. This is my nail salon from now on.

I was in Bryson City accompanying my husband for one of his trips…read more I went to this nail salon 3 days in a row, not only was I not greeted upon arrival, but I was turned away each time. The first day I came in 30 minutes before closing, they said it was too late for derive. Okay, I understood. I came back the next day 3 hours before closing, she said "we're too busy, we have no time", 3rd day same situation, "we have no time". Let me be clear, this review is merely on their customer service I did not get an actual service. The right way to handle this would have been; "I'm sorry ma'am, we're currently very busy, but we would be happy to set an appointment for your for a later time". Absolutely horrible customer service, very rude and careless.

Had a pedicure the other day. I was initially charged a deluxe pedicure and not advised of the…read moredifference in services. $40 for what you see in the photo. All was great until I saw the paint job. Picture speaks for itself. Would not go again.

During a weekend getaway I googled spas in the area and came across this location. I called in and…read morecould be seen the same day, which was awesome! Staff was very friendly, knowledgeable, and did a fantastic job on my blowout, pedicure, and dip manicure. Highly recommend!

Needed to get my gels removed and Cynthia's daughter was the best!...I have no luck with nail techs…read morebut God smiled on me this day...love them!

This salon is either out of business or has moved to another location. There were no signs on the…read moredoors/windows except "for rent" and no "we've moved" notice.

I love this salon! The stylists and their assistant are all really nice, and seem to enjoy working…read moretogether! Alexys is a very good stylist, and a sweet person!

No one greeted me when I walked in. In fact I was really ignored for 15 minutes. Finally my…read morehairdresser greeted me and stated she was running a little behind. Another 25 minutes later she started on another customer while chatting non stop and showing her pictures. I left and will not be back. Just bad customer service, esp for new client!!

I have been going to Elite for at least a couple of years now and love Maryanna. I have super thick…read morehair. I had tried a couple of other places in Waynesville to do my hair with disasterous results. I was new to the area at the time and was ready to give up. I found Maryanna. She was amazing! She not only had experience with super thick hair but she was able to correct the horrible cut and dye jobs I had received from the other two places. She knows exactly how to thin my hair out and gives me beautiful color every time. I highly recommend her!

Great Salon! Body waxing, Brazilian Blowout hair smoothing…read moretreatments, cuts, color and perms. Mani's and Pedi's are also available