I usually like coming in this shop except for one person who works there who is always on their…read morephone . Trying to get you out of there. So today I got charged $12 for a deal of $1 for 3 insense......I got 6x..... so it should have cost me $2......he ripped me off $10....but otherwise ....I haven't been there in months. But i have to go back because I have 1,091 points w Fivestar (app). That's $1,091 dollars worth of points. There is a really nice good worker there, who is tall and will always give u the best recommendations. He has blonde hair about 6"4, he is the best worker I've ever dealt with at any vape shop. I jus hope I can get some money back for the other worker ripping me off multiple times.

This is one of the 2 greatest vape, CBD, and NO kratom shop! I suggest you guys get it. But, the…read morestaff are the nicest, most helpful employees I've ever seen at a vape shop. I have one favorite employee and he always helps me out if I need help with my tank or battery, always gives me the best product for the money I have at the time. I try to go in at least twice a week.love this place!!!!!

They have a good selection of various product. Customer reps are friendly and helpful always.read more

Every time I come here I get sold a defective pen. And you'll know they are defective because a cap…read morewon't be on it but they will still tell you it's fine, we'll no it's not. Am I smoking a used pen that doesn't work or what? I don't trust coming here anymore.

If you come in here enjoy the employees will know by face not name. But this is a very nice and…read moreclean vape shop. The workers are super friendly and knowledgeable about what there selling for the most part. I don't smoke but my friend do and I learned a few things... but smoking is just not for me. From what I'm told and reached prices are reasonably fair

Great business and good prices, Dave is great and they have real stuff not fake from China! Shop…read morehere for all your smokes and stuff

I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

By far the worst vape store I went to. I opened a vape in shop took a hit and it was fine. I walk 1…read morestep outside and it stops working. Go back into the store to show the guy and he argues with me about putting it on the charger. I explain to him that I've never in my life had to plug a vape in right after getting it. He says come back later and I'll do an even exchanged. so I come back after I get off of work and still end up having to pay for a new one when all I wanted to do was exchanged it. so my one trip to this store ended up costing me $60 i will not be going back here and I will make sure everyone I know is aware of the horrible customer service that happened here.

Great selection. Super friendly staff. Lots of good advice and I wood for sure return.read more

Can I give them zero stars? Went to opolska for dinner figured I'd stop in for a new posh. Good…read moregrief I have never met anyone more rude than the lady working there. All the vapes are lined up with prices next to them so I grab one that has a sign stating 19.99 rings up 29$ I was surprised and asked why if the sign says 19$ and her answer was can you read. I placed it down stated no need to be rude and that's when she verbally attacked me and stated I cursed at her which never happened. I was completely blown away at how rude she was and I'm from Chicago where rude is the language. Will never walk into that place again and no one should ever give them money. 29$ for a 20$ max vape rude and abrasive employees. Skip them and literally go anywhere else.

Nice selection and friendly staff, a bit expensive but overall good spot, they also speak Ukrainian.read more

From the owner: At Dymok, we’ve been serving our community for over three years, bringing you the FINEST and…read moreBIGGEST selection of smoking essentials and accessories. Our journey started from a passion for providing people with top-quality products, including exclusive Ukrainian-made hookahs, which quickly became a favorite among our customers. With over a decade of experience in the industry, we’re committed to offering only the best. We pride ourselves on our exceptional customer service and a unique product selection that you won’t find anywhere else. Whether you’re looking for disposable vapes, premium accessories, or the smoothest hookahs, we’ve got you covered. Our connections to local and international suppliers ensure that you always get the highest-quality products when you visit our shop. Step into our space, and you'll instantly feel the chill and unwinding atmosphere we’ve worked hard to create. Whether you're a first-time visitor or one of our regulars, we’re here to help you find what you need and make your experience at Dymok Smoke Shop unforgettable. Stop by today and see why our customers keep coming back for more!

CUSTOMER SERVICE here sucks. The sales associates do not know their own product. As a person of…read morecolor with cancer, it was extremely discouraging to have sales associates, ignore me while they spent 20 minutes helping a non person of color customer in the parking lot. They also helped other nonwhite customers in the store before me. That's extremely shady. It's excusable. I I was in so much pain and only wanted relief. I left the store in tears. I'm filing a complaint with the BBB.

Friendly- legit - professional-and great value. Highly recommended!!! Great stock and if by chance…read morethey don't have it- they'll get it.

I've been shopping online with this company for over a year now, every month purchases. NEVER had…read moreany problems. Love this place, best deals and best tasting juice. Yes I've tri ed many others but nothing compares. Thanks guys for your professionalism and great products! Samzway

Went to this store and was amazed of all the varieties of flavors they have on stock. I love the…read moreway they have all the samples on a table ready to test, you can try all of them right there! You can get crazy testing all of their 170 flavors. I try almost all of them but my favorites was Tobacco Blend and Tutti Fruitti, not to mention their specialty Vanilla Frosting which was pretty good for my taste, sweet and satisfying, like getting the vanilla flavor right out the can. I got 4 bottles of juice (Tutti Fruitti, Cranberry, Tobacco Blend and Vanilla Frosting) plus got one of the H2 Claromizers, which I dint like so much because the way was design and was kind of hard to put juice in there. Anyway, I really like them, they are very knowledge and friendly, not to mention they are very cheap compared to others vapping stores around Chicago, the down side for me is that I live kind of far from where they are but is not a big deal. The other good thing they told me is that you can order online and pick up on store, which is very convenient if you are in a hurry. I really recommend them and will get back to test some more flavors. I would like to get some more flavor on their juices, but beside that every juice there taste good.

Be weary of your purchases, they do not exchange anything that has been used whether it's defective…read moreor not. You're only choice is to persue the manufacturer who at best send you the same product and hopefully it works properly. I bought a replacement tank that apparently is known to leak through the air intake. Maybe the business was unaware or forgot but they still order it and sell it after various reports of the same issue. Thats my problem with the situation. Don't sell products that are of lesser quality as if they were good. The exchange policy is clear but dont sabotage my buying choices with crap options. Know your products and sell the best. I dont mind paying for what i want.

Crooks! They sell broken devices and then offer to fix it, but then don't even follow through. I…read morebought a product from them and the guy offered to charge it while I ran errands next door. After my errands, I went to pick it up and the man said "for some reason it is not leaking." I asked for a refund or an exchange for a new product and he refused both, saying he could fix it. Why would I want a broken product that will only need to be fixed time and again? I said fine, if my only option is for you to fix it, then fix it. He couldn't figure out why it was leaking and just handed me the broken product out. Don't do business with these people. If you must, then use credit instead of cash so you dispute the charges if they try to sell you broken products.

They used to be inexpensive enough for me to make the trip from Hoffman Estates, but they cost…read moreclose to Cook County prices now, so I'm looking around for a place that's better priced. My sister-in-law goes to a place in Addison where she gets them for$20 cheaper per carton. That's a $40 savings when I go for cigarettes. That's huge. So, they're losing me soon due to their prices going up out of proportion to DuPage's usual prices.

I got denied from buying from here with my valid Illinois license. He scanned it and everything but…read morewas still denied because it looked "weird" i guess it being in wallet for four years didn't give it enough of an authentic look. In my mid twenties and was never questioned before this. Clearly they have no idea what to look for. Don't buy from here even if you have a valid ID because they clearly don't want your business.