Stopped in the Rise Naperville location and Miguel was amazing. He has the BEST customer service…read more It is so awesome to have associates who care about their customers and work hard to help. Stop in and ask for him you won't be disappointed

Great staff// they have great retention of employees lately and the men and women working there…read moreknow their stuff-- long time patient giving props to the staff- kids working today were soo nice and helpful-- happy to come here and see smiling faces Happy holidays staff and keep on Smokin!'

The owner Khan has completely gone above and beyond for my situation…read more They waited for me when I called to let them know I was down the street sitting in traffic but was trying to make it before closing time at midnight. I tried to assemble the products and I was having a hard time getting it to work. The owners son was so nice and went out of his way to help us in the parking lot even though the store was closed. Unfortunately, stuff happens and the tank wound up being faulty. After a few days of minimal communication because of my job, Khan did everything he could to reach out to me and rectified the situation. I will definitely go out of my way to purchase from this shop again. Thank you so much!

They sold me the wrong coils and when I went back to exchange them they blamed it on me. And it top…read moreit all off they couldn't even figure out witch coils i need after 10 minutes of trial and error. Profoundly unqualified to be running a vape shop

nice location and very professional, they got varieties of hemps and tobaccos, all for a good…read moreprice. And they are always up to date with new products. Friendly employees and nice service as well, best smoke shop in my neighborhood

Tried this place, the posh I purchased tasted burnt from the first hit I took. Will not be…read morereturning.

We've been coming here for many years. We absolutely love the large selection of cigars that they…read morehave. Love coming here on Sundays. Salah has always been an extremely polite and knowledgeable person on the cigars. He keeps the place clean and is a joy to talk to. He's an asset to the company. We have been to the other two locations and find this one to be the best. Thank you keep up the great work.

Top tier shop I recommend anyone that's looking for a great cigar with a great experience at a top…read morenotch lounge to check this place. Come see Mike

The owner, employees, products, & space are all phenomenal! I was stranded without a ride after…read moreSummer Smash was evacuated due to weather, & my prebooked uber cancelled. Uber server crashed, & I was left alone in the rain without service or a phone charger- they took care of me & were so soo kind! They saw me crying out front looking for help, & invited me in + gave me Wi-Fi + water + snacks+ a phone charger, & made sure I was able to get ahold of my boyfriend, & secure a ride home. Genuinely nice people, & the gummies I bought from them hit! Store itself was sooo clean & inviting. They had some dope streetwear, too. 1,000/10 Cannot thank you guys enough!!!! Eileen

Ok, so it's first off; eye catching Logo and Design. Very modern store in a super cool location;…read moreSeat Guru Stadium, which has So many Events! So go in! Clean place; they have the new Premium Geeks, North's 2/35, walk in Humidor. The flower, DANG $30! Grab that! I forgot the name , so good!!!!! They have some small beverages, nice incense, many raw items, Norths, special Mr Frog,.... Wait... a DJ? Yep, open until 2am Fri & Sat! ‍ They have a Salsa Cumbia Place Nikos that has dancing Fri /Sat a mile South of here on Harlem. A lot going on over here, and it's very nice and cared for and fun also! They have a DJ also! Michoacana next door! So Good! They also have 2 restaurants on Both sides of them! Big outside area for those customers. The garbage outside was over flowing for whatever reason. Kinda not cool for such a High End Plaza next to a major Event Holder like Seat Guru. Gives off wrong impression. The guy working was cool asf. Definitely stop I'm and see them! Open til 2am Fri:Sat. Midnight others. Go to Michocana if you make it before 9pm!!! So good !!!

Great customer service, competetive pricing vs the internet with quality products and a wide…read morevariety to choose from! Staff is always engaging, knowledgeable and friendly!!! Bring your business to this company! They will take great care of you!!!

I went in this place to buy a pen for a cartridge charged it for a whole day n it didn't work…read more when bought the cashier didn't give me a receipt. Needed it replaced or refunded. Forgot to take it in the next day so I bought a new one. Brought back the one that didn't work and they refused to exchange or refund me after speaking to the cashier about the problem and was told to bring it in and I did Very displeased and I will not go shop there anymore thumbs down to Ash smoke shop You get a zero puff be gone

DO NOT BUY ANY VAPE PENS FROM THIS LOCATION! I purchased…read moretwo mr fog vape pens from here I always check the codes on the back and both are coming back saying that the code is not authentic they have a sign up that says no refund but they are selling fake vape pens 2 for 25$.

I bought my vape pen and juice,prices was almost half than other competitors,really happy to see…read morelots of variety in vape n glass variety with really low prices,super knowledgeable and friendly staff,definitely my favorite vape shop from now on

Live nearby and come by occasionally. last three times I've tried to come in the guy who works the…read morecounter has left the "be back in 15 mins" sign up and disappears for roughly an hour. By the time he comes back there is always a crowd of pissed off people outside the business.

Proud to call this my local smoke shop. Have been coming for regularly nearly 5 years now. All of…read morethe staff is great and prices are fair for the area.