The prices are outrageous. I mean, these are used clothes, but have a price tag of new, just because of a designer name brand. For instance, a pair of designer used shoes were marked for $399.00. I was shocked! wasn't impressed and I won't be returning. read more

I spend up to $4,000 a month in this store. Recently, because they have had soe shoplifting problems, not only do they almost MAKE you leave your bag behind the counter, but they follow you around the store like little dogs. Then they count every item you have before and after you go in the dressing room. I find this reprehensible. I am a clothing stylist and I shop for several clients. I need to feel free to shop keeping my mind focused on what I need for each client. I do not like being followed around as if I am doing something wrong just by being there. I would suggest this store get sensors on their clothing like everybody else does and quit treating customers like criminals. Furthermore, a store, any store, is not allowed to ask for a customer's purse to be left behind the counter. If you don't trust us with our belongings, why should we trust you? read more

I've had a very bad experience with this store. They are not professional and some of my designer pieces went missing. I would not recommend you shop or consign here. read more

Awful service. The owner is incredibly rude and obnoxious. The clothes selection is meh. Completely underwhelmed. Don't bother coming here. This is my first review and I was compelled to write because I was so disgusted with everything. Just miserable. There are far better places on PCH in nearby Corona Del Mar. I am pretty sure the 5 star reviews are her friends or they were paid for. Everything the other 1 star reviews said is absolutely true. The positive ones? Bear no resemblance to this place. I should have heeded the advice of others. Next time I will!!! read more

I rarely buy second hand anything. I was new to California and I visited this store with a friend. I got some t-shirts, a bag and 2 pairs of boots. A pair of boots needed repairs straight away 30 $. I was ok with that because I really liked them. The other pair where knee high and I didn't got a change to wear them, is California after all. When I took them out about a month ago, they just peeled off!!! 40 something dollars thrown in the garbage. I took them back to the store today and the 3 ladies there looked at me like I was begging. I'm so upset. The lady at the counter said, ok. Here's the money back. By now I felt so bad, that I didn't wanted anything to do with them. I DID NOT TOUCH THE BOOTS. I've left the money and the boots. Never in a million years I will buy anything from them or recommend it to anyone. If I need second hand, I will buy from my church thrift store, at least the money are going to people in need. Super upset. read more

First time shopping/buying at consignment store. I have to say I had a great experience shopping here. The girls were friendly and sweet. Store was well kept and organize. Great prices for designers hand bag and shoes. I will be shopping there again:-) read more

I have lived in CM for several years and this was my first visit to this establishment. I never knew what wonderful things I could find at a consignment shop. They sell clean and gently used clothing, shoes, handbags and so much more. Some items look brand new. The employees are so nice and helpful and when you bring items in for consignment they look through everything right then, without you having to make or wait for an appointment. read more

This store is definitley high end. I brought in my items the lady was nice enough to look at them but about 30 seconds into looking she reccomended I go to Crossroads. She was polite about it though. read more

I did not find anything that was worth buying. The prices were still too high but they did have a nice selection on dresses. There were some pretty stiffy stuff like a Louis Vuitton trench coat, Jimmy Choos satin heels, and a nice cmall Chanel clutch. Nothing my size though =( The employees are nice and helpful and parking is ok. Maybe next time..... read more

Update... They called me and are compensating me for their mistake. They were very apologetic and I think it's great that they called me to make it right. In which case I am adding 2 more stars because they did admit fault and make it right :) Awful!!!!! I had made a drop off and they were too busy and asked if they could send me my itemized cost via usps. I said sure no problem. I myself took a list of what I dropped off of course. 30 minutes later I get a phone call that 2 of my jackets (obey and North Face) had minor flaws. I say no problem I can come by next week on Monday or Wednesday to pick up when I have a babysitter. They inform me no problem we will hold onto them. The following week they call me to follow up and I say yep I'll be in on Wednesday! I arrive to pick up my jackets and they bring me the wrong bag of stuff and a note saying they accidentally donated my jackets!!!!! What!? And offered me a donation receipt. ZERO compensation for their mistake. I inform them the bag of stuff they are trying to give me is not mine. So I ask for all of my items that they are trying to sell back. After rummaging through their store they are unable to find stuff because they realized they sold one and can't find the other pair of jeans. Terrible. I will never take anything here again. read more

Love the store! Ladies...please check your receipt, they round up everything to nearest whole dollar, and they keep it! Imagine how much they make from each sale but doing that! Sale days is the worst! A $99 dollar item half off is not $50 it's $49.50 but they charge you $50! So be careful it will add up depending on how much you spend.other then that great store! read more

I love this place! I visited for the first time and purchased an ABS dress for only $30! Although I'm not in a place to be able to afford some of the clothes in the main part of the store (I am currently not working right now teehee), I can certainly afford some of the stuff in the back room - it has clothes for 50% off. What a great deal! This place has all name-brand clothes in really great condition. It also does NOT smell like a vintage store, you know...that old stinky, musty, dirty smell that most thrift stores have? Yeah, this place definitely does not smell like it. It also doesn't look like it, either...it looks like a normal boutique store. This is definitely a place that I will be revisiting from time to time despite how far it is from my house... read more

What an amazing store! Just heard about this place from a friend and I was so impressed. Definitely NOT your average consignment shop. Everything is organized like a regular retail store, and the clothes don't smell like old conisgnment stuff. They also have shoes, purses and other accessories. Don't forget to check out the rack of designer jeans....I bought citizens skinny jeans for a fraction of the price! I was also impressed by the women who work there....very friendly and helpful! I would recommend this to anyone who wants to dress well without spending a fortune. read more

I LOVE this store!! I bought a BRAND NEW Louis vuitton messenger bag that is still in the LV stores for such a great price I still can't believe I found it. They had so many great designer bags and shoes. I loved that they have really cute jewelry to. It's so nice to walk into a consignment store that isn't full of old looking clothes-I bought so many beautiful clothes! This is really the best consignment store if you like designer and trendy things!!! The girls were so helpful. I can't wait to go back soon because the girls told me they get new clothes everyday!!! read more

Gorgeous clothes and collection, awesome find and fabulous staff ! The staff are so nice I even asked if I could work there seeing that they have such a great vibe and atmosphere ! This is by far the best consignment shop that I know of and that has such a great collection of items. The staff have been extremely helpful and fair in selling the items that I have put on consignment. I appreciate the fact that they have called on certain high end consignments just to make sure I was happy with the price. I would not go anywhere else to consign my items and trust Twice the Style 100%. I cannot say the same for another consignment shop in town where I got ripped off royally for a brand new Louis Vuitton (never used !) limited edition hand bag still in its box. Twice the Style also carries brand new items at consignment prices which are great deals ! I know from experience that any items that have been pre-worn or used HAVE TO BE IN EXCELLENT condition and CURRENT IN STYLE otherwise they go in the "no sorry, give back" pile. ; ) For those that have written in reviews that they have not found anything to their liking and found the items boring all I can say is "have you checked your mood lately ???" We all know that as women our shopping depends on our mood. I can walk into Tod's, Louis Vuitton, Chloe, even Chanel on a certain day and hate everything I see simply because of my mood. Just like that funky blouse which you bought at the mall, paid too much for and still don't know what an earth you were thinking. Hmmmm.... mood maybe ?? As far as the notes reviewers put in about the staff being snobby I'm completely perplexed here. Maybe that is simply a reflection of their own insecurities and need to be fawned all over. Quite frankly I really dislike the syrupy fawning I get when I go to Nordstorms or Neimans; half of it is B.S. anyway just to make quota & commissions. Come on ladies be smart ! Thanks Twice the Style for BEING SO FABULOUS ! FYI, if you do need help in the store make sure to ask, as often the staff are sorting out, or looking up new consignment items online to make sure they price them fairly and accurately. They may not always be aware that you need help. I've noticed that customers sometimes don't realize this and take it for the staff not being customer friendly which is far from the truth ! read more

I absolutely love my Sergio Rossi heels that I got here for a mere $50 (thanks to the sale)!! Other than that, the clothing and jewelry selections were ok. I thought it was a tad overpriced for a vintage/consignment store. Some of the things could've been found brand new for about the same price if you were to search hard enough elsewhere. Shoe selection was terrific but I wish that the smaller sizes wouldn't disappear so quickly! read more

I was in here today and I am completely baffled by the negative reviews. I have been a customer here for years and I have nothing but nice things to say about how friendly everyone is. Shannon, Kellie, Patricia and Jade are AMAZING. I brought some things in today knowing that some things would not be accepted from the get-go. They took what was current and I left with several things and I could not be happier. The transaction was simple, quick, and effortless. The store is absolutely beautiful and the selection of inventory is top-notch. Thank you to everyone at Twice The Style and I will see you very soon! :) read more

Love this store they are always getting new items in and are reasonable so things sell really well. I have gotten several things and love it. read more

Mostly dowdy, outdated clothing for older ladies. I guess it makes sense since this is the owner's demographic and she seems to select stuff based on personal taste?? She is also inexplicably snooty (this is consignment, not Elyse Walker?!?!) Overall, unimpressed, although if you are really persistent you might find a gem... just be aware it will likely be a little overpriced for what it is. If you want more current styles that range from youthful to mature, and friendlier customer service, you're better off going to OnQue in Corona del Mar or The Real Real (online). read more

The ladies that work here are consistently lovely and helpful. I stopped in on a mission for some work pieces 30 minutes before they closed and they shopped with me and were extremely accommodating. They stayed a little late for me and were all smiles. As with all consignment, you have to go in on the "right" day... I found pieces I usually buy at Neimans for fractions of the cost and in perfect condition, some with tags still on. I had never thought I'd be a consignment shopper, but with all the true designer labels, in new shape, it can't be beat. read more

I've been driving by this store for a while now and finally made it in to check it out and was happy I did. Got a CUTE, stylish top for a total bargain! Yay! And I recycled! Yay again! There is a great selection of designer clothes and accessories displayed on racks neatly so it's easy to find what your looking for. The staff is friendly but not hovering. Feels more like a boutique than a second hand store. Some of the items are a bit pricey for my taste but given how much they cost new it's a bargain for someone! Definitely take the time to stop in and check this place out. I'll be back often to find new recycled treasures for my closet! read more

Always drive by this store and finally decided to come in on Sunday and fell in love with this store. I was helped by a very friendly employee. I will definitely be back. Great little gem of a store. read more

My absolute FAVORITE consignment store in So Cal, and I'm a shopper! They consistently have great Chanel pieces and Louis Button. I've been able to get great Hermes pieces with prices that are unbelievably low. The condition of the items are always like new or brand new. The shoe prices are the best - and the backroom with 50% and sometimes 75% off the original in store price, what more could you ask for? The owner and every staff member are extremely personable, friendly and helpful. It's almost like leaving home going to a girlfriends extra large closet! read more

I forgot how great this store really is! I came back in, after living out of town for the last 6 months, and it was just as great as I remembered. It is clean, organized and full of great clothes/shoes/bags. They are also priced really well, especially since the stuff is in like-new condition or actually new with the tags. Remember this is nice clothing, this isn't thrift store quality (no offense to thrift stores)! ..they take the best of the best! The ladies that work there are so sweet and sincere, no bs-ing or shmoozing, which is SO appreciated! So THANK YOU Twice The Style for being so great and allowing me to have a closet full of beautiful clothes/shoes that I otherwise wouldn't be able to afford! read more

Everyone here is so nice and helpful! I have consigned some of my stuff and bought stuff from here as well. Although I haven't bought many stuff here, I like going here because the staff is so friendly. Customer service is everything to me and the way everyone greets and treats their customers makes this place a 4 star! I would give it 5 if there were a lot more things for me to buy. read more

Though they have a nice selection, the customer service is not so great. Returning home after purchasing 4 items, a friend of mine pulled out her receipt to find that she was charged for the items the person in front of her had purchased. When calling the store, the clerk told her there was no proof, and nothing she could do. "You should have looked at the receipt when you were in the store," is the advice she gave her. Nice selection or not, they just lost my business. read more

I had nearly $10 K worth of clothes to have the shop look at. I left a bundle on the counter, as was requested, while I returned to the car for another bundle. The clerk came to my vehicle with the first bundle and said that the shop was full of only trendy low cut, zippered, stylish clothes. She had only seen my first group, a unworn group of designer threads, never once looked through my remaining clothes. I then was successful with everything at a high end shop in Corona del Mar, CA. I cannot believe how this clerk's random judgement with a few of my articles colored her vision. From what I saw of the stock, it was really cheap looking. Terribly rude and very inhumane behavior by the clerk. I will certainly relay this to many of my clients. read more

So I bought stuff worth $120 and was ready to check out and pay, saw a cute dress and asked the old lady (i think the owner) if i can take a look at it. She said its been sold and $300, said i cant afford and im too young to buy it. WT???? first of all if you want to sell you don't go criticizing your clients especially if i spent on your second hand stinky store! My second experience happened yesterday. So maybe I thought they will be nicer to me because i dressed up really well and they wont think im poor. I took $500 to spend but hell no!!! the same old lady looked at me from head to toe.. fyi, i said hello to her and she said nothing at all. I think she might be the owner! She is a total stuck up! To people working there, please try to learn customer service and try to be friendly for your clients wanting to spend money on your thrift store!AMEN read more

Although I've had no problem selling my items to them, I would not work with them again. The sales staff is beyond terrible, treat you like you simply do not exist, ignore you, push you out of the way, play favorites, and simply put do not care. Before driving to collect my account money, I would typically call in, out of 5 calls I was hung up on 3 and put on hold for over 15 mins before I hung up myself on another. I work in sales and customer service and know how one should be treated and approached as a customer, I'm surprised people keep coming back into this store honestly. read more

Twice the Snottiness. They talk about customers after they leave. The people who work there have always been extremely rude. They act like they are better than everyone else. They are USED clothes you are selling people! Go there if you want to be treated like Pretty Woman. If not, just go to a regular store and buy something on sale. You'll probably pay less than you would going here. read more

THIS STORE IS AMAZING AND SO ARE THE EMPLOYEES! I just had them return my $430 Tom Ford sunglasses after I had left them in the dressing two weeks ago! These ladies are examples of amazing honest woman and I am forever thankful! Not only that but I travel the world and have multiple houses and love to stock each closet with the amazing deals I find here rather than travel heavy all the time! You can't beat the quality and integrity of staff or clothes! Your forever fan, Jolene read more

This is the place to go if you're looking for designer items like Herve Ledger at a discount. The people here aren't mean, but they're not particularly kind. They're just kind of neutral which I actually value in a retailer. I've bought a few things from them and it was an easy process. read more

I have been shopping here for a few years & I have never had a bad experience ! The staff has always been friendly , helpful, & courteous, & have always taken the extra steps to make me feel valued as a customer. I will continue to recommend & shop at Twice the Style. read more

I have been a customer here for over two years and have had nothing but a great experience every time I come to shop or consign my clothes! The ladies who work here are always so nice and friendly to me. The shop is easy to find, nice location. I have found so many great deals on designer clothes and have scored 2 authentic Louis Vuitton purses here for a steal!! :) I will continue to come back here and can't wait to find my next score! read more

This is the best second hand store in the OC if you are looking for used designer clothes. Prices are totally reasonable and they move stuff really fast. If you don't see something today, then check back next week. They really get some great clothes! read more

The person who helped me made me feel really poor and inferior. I went in to ask if they pay cash for clothes, and was immediately corrected that they are a consignment store. Okay, that isn't a problem. I asked her how the consignment process worked as I gave her one of my items to look at and she told me that she would accept it. So okay, then I asked, so can I consign the item then? Then she immediately said, "we can't consign just one item, you need to have more than one"... which I thought was kind of stupid and she tried to look at my other stuff I didn't even want to show her and said "I think you should go to Crossroads. None of your items even have tags on them. We don't sell or consign that kind of stuff here." Maybe I'm being a bit sensitive, but she made me feel really really stupid like I had nothing to offer, so I might as well go to another store that has less standards. Ugh. Whatever, I'll just sell my dress on ebay or something. read more