Poor customer service. Lack of communication. I believe In business repeat customers are so…read moreimportant, and having the ability to communicate with your customers. Communication skills are much needed.

I was traveling south on I-95 near Kenly, NC. I noticed the pressure on my tire was going down. I…read moregot off at the exit and called AAA. I had to wait about an hour for AAA to get there which I understood because Hurricane Michael was making his way up I-95. The mechanic didn't want get on the ground to get the spare, so he just put air in the tire. I asked where I could take my car to get the tire checked and he really couldn't help me. I decided to check on Yelp and took a chance with Johnson's. They were very helpful and took care of me as soon as possible. Turns out I had a nail in my tire and would not have made it very far. Thank you!!

I worked directly with Stan and he was very polite and professional. They offered a good price for…read morethe work and it came out nearly flawless (i'm super picky). I have another vehicle that I plan to take there soon for some touchup work.

Phoenix Collision did an excellent job from start to finish. The team was professional, responsive,…read moreand made the whole repair process much easier than expected. Stan kept me updated throughout and was transparent about timelines and costs, which I really appreciated. The quality of their work was outstanding--my car looks as good as new, and you'd never know there had been any damage. They also handled everything with care and attention to detail, and the turnaround time was faster than I anticipated. It's clear they take pride in their work and value their customers. I'd absolutely recommend Phoenix Collision to anyone needing reliable, high-quality auto body repairs.

What a fantastic, stress free experience. THIS is the shop you go to if you are in need of body and…read morepaint repair! Don't waste your time searching. Dallas and Vanessa were amazing. Everything was handled for us, we felt extremely welcome and at home. Well done to all! The work was superb, and we will absolutely be sending people their way! Already spoke with two people about their business, and it's workmanship and quality of service and I've only had my SUV back a few days. I've joked about it, but it really does look better than when I purchased it as a single owner certified pre-owned in 2014. It's a '13 Mazda CX-5.

Horrible!!!!!! Took tony 2 months to return my car for simple body work, then when it was returned…read moremy window was completely cracked, ants were infested in my car, The hood on my car is completely lifted! oh and when i Got my car back I noticed my front light was out. Ok no big deal right? Go to see about replacing the light to find out he caused electrical damage!!!! Take your car somewhere else! expect A half ass job or more damage to your car! Will be following up with another body shop to fix what I supposedly paid tony for!!! After about 6 visits you get tired of a professional apologizing for messing up every visit!

Tyler and Haley are great people. Easy to make appt, fast service and quality work. All at a…read morereasonable price! Will be going back to get another car done once we get our cracked windshield repaired.

First class operation! Had paint protection film applied to my wifes 2023 tesla model y. PPF…read more blended so well with the paint, I had to ask the technician where the PPF stopped. I liked their in-house computerized cutting system which allowed film to be tucked or folded over edges. I found some shops use kits that don't allow enough film to be tucked or folded. Another plus is if you have a tesla there is super chargers nearby.

They did a phenomenal job tinting my Tesla Model 3. This was my first time getting tints and they…read moredid an amazing job.

I've been using Carwell Automative for a few years now for everything from brakes to suspension and…read moremore for my automotive needs that are no longer covered by warranty. I've never been disappointed or shocked by prices for repairs considering what the dealer would charge. The work is outstanding! Don't hesitate to use Carwell's automotive if you want work done right at a fair price!

Great service and very fair price, explained everything highly recommend. Customer for life…read more Will recommend to friends.

prompt response available very late hours Harley recommend Quality service I have recommended this…read morecompany to others for years easy to remember phone number.

Fast & quality. Have used numerous times for family & friends throughout the years and never a…read morecomplaint

I brought my 2025 Chevrolet Silverado 2500HD in for service and was ultimately very disappointed…read morewith the overall experience. My wife dropped the truck off at 8:00 AM while I was at work, yet I still found myself waiting past closing time to pick it up. The final bill exceeded what I would have expected to pay at a Chevrolet dealership for the same maintenance. While I understand quality work comes at a price, the value simply was not there for the amount charged. What left the strongest impression was sitting in the waiting area listening to the manager/owner conduct business calls that did not reflect the level of professionalism I expect from a company handling expensive vehicles. Between the excessive cost, the lengthy turnaround time, and the overall customer experience, this is not a shop I would choose to use again. Read the comments!

Carfix has a great team. Friendly. Professional. They get you in on time. They have a shuttle…read moreservice. They even send pictures of what they find. Seems like an ideal experience. What killed it for me was the estimate. First, it was WAY more expensive than I thought. But I could have dealt with that had they just broken down the bill for me: parts, labor, recycling fees, taxes. You know, the same way every other shop does it. But when I asked for this, all I got was, "Out system doesn't do that." Dead end. So I went where I could get more transparency.