Lots of parking, easy to find. Haven't done anything here other than use the range for an hour…read moreevery once in a while. People at the desk are really nice and accommodating, make the process easy to get checked in and off to a lane. Merchandise and other accessories seemed on par with other places I've been. Worth a visit if you're trying to shred some paper.

Great service and pleasant experience. We enjoyed the range, and had a nice conversation with other…read morepatrons. Had a recommendation on a reloader which turned out to be perfect for me.

Customer service blows. They don't even acknowledge you with a "hello" or "good day" When they ring…read moreup your purchase. Stand in groups of 3 chatting. Great leadership by management train your staff with some customer skills.

My wife and I took a handgun class and the instructor was very knowledgeable and friendly. The…read morerange is very fun and the selection is very vast.

Terrible service, lowest offers ever from any own shop. 1/2 the tools at pawn america and they have…read moreme 3 times the price.... Same experience every time I have gone in there the last 10 years. It's basically a donation center

lady with the glasses and darker hair was rude as hell to coworkers and also very rude to me. don't…read moreeven give you reasonable prices for stuff you bring in to sell. definitely don't recommend this place. first time here and it's my last time :)

I had a 1 on 1 instruction with Josh. I took this to get back into the groove after life got busy…read moreand I hadn't practiced in over 6 months. I couldn't recommend it more!!! Josh was incredibly personable, answered all of my questions and was sure that I completely understood everything he shared with me. He genuinely cares about the people he trains I can tell! I left feeling more confident in my knowledge and skills brought back up. Obviously I will continue training as with this it is vital to keep sharp, but I am so glad I went through Josh! All of the good reviews you see about him are true! And if you take a look at the picture, that is my first shot in over 6 months under his instruction! (I think it's pretty good) For all of you wanting to brush up your skills, at any level- go through Josh! You won't regret it!

Back when I was 18 buying my first gun, I saw what I thought was a nice semi auto AR style shotgun…read more It was listed for 800 at the store, payed probably around 900 after tax. Later a buddy of mine finds the same gun new online for less then 300$ from the company making the gun I bought. Do your research before coming in and buying a gun from these guys. Also pack of 5 slugs 20$ when I can go down the street and get the same rounds 8$ for 5.

Our family has gone here during the holiday season the last 3-4 years for their free professional…read moreSanta photo. This year was even better. Not only did they give out free candy canes but also an ornament kit. They also had a Lincoln log station, free gun shooting of fake animals, and free bow-arrow shooting of fake ducks. We always enjoy their waterfall/mountain display or taxidermy animals and the live fresh water fish aquarium. It's a great place to go with kids. This year we tried the mini donuts that were for sale in a food truck by the entrance. Yum! They were so light and fluffy.

Very friendly staff and a well-stocked store with a variety of high-quality outdoor brands. The…read morefam went here over the weekend looking for some boots for the kids. Unfortunately, our kids are too small still, but we did get a chance to experience the store as well as the customer service. Whether it is fishing, hunting or just camping, they have a great selection of quality gear and clothing that is specific to each pursuit. They also have a very friendly staff that works here. Very nice people pointed me in the right direction as well as patiently answered all of my rookie questions.

Our estate clean out went very well. We had good communication, it was on schedule, the haulers…read morewere great. I would use them again without hesitation.

Says communication to me. Found zero communication on GunBroker or my email. It is what it is. Junk…read morefor my money. Some people are just not honest.

Stumbled upon a gem. Was looking for a place to get a crossbow restrung and had never even heard of…read morethis store. WOW. It puts most outdoors retailers to shame with its inventory and huge selection of products. Prices are very fair and overall it is a new favorite of mine.

Their gunsmith gets a zero rating. Horrible. My story about their horrible 'service' would take a…read morelong time to write so I'll condense as much as possible. Dropped my shotgun off March 13 for a center bead and barrel porting. The gunsmith called 3/23 and sald about six weeks. After 8 weeks I went to the store but they knew nothing except that it would be 3 to 6 months to get the job done. What? Nobody told me this when they took my gun. After 12 weeks I called the gunsmith. I was told that the center bead was done but there was a note on the gun to call me for instruction on the porting. They had never called but I was told that my gun would go to the front of the line and get done right away. that was in June. In August I called again. They pretended they didn't know anything about my call but 'we'll check into it'. "If you haven't heard back from us by 4PM, call us back. I did and got voice mail. Two days later someone answered. Didn't know when the gun would be finished. I told them to ship it back and forget the whole thing. I finally got it back on September 17. There was no center bead. They had lied about that. They had the gun just short of 6 months and hadn't even looked at it. I guess I didn't condense at all. Sorry. Once I started venting i figured that I may as well tell the whole sordid story.

I had the pelasure of taking a basic gun class at Range USA last Fall which provided great basics…read moreand range time. Since then, I've signed up for the Premium membership and another intermediate gun class. As someone who lives past Rogers, this was conveniently located, clean facility, and great store layout. The safety officer inside the range has always been so conversational and helpful. I've also had great interactions with most of the customer sevice reps. and a really proactive young lady who works Weekends from 2 to 6pm. Unfortunately I had 3 experiences that sealed the deal on me canclling my membership- the last one being a team lead. Although I was a member and in the member line, I was charged non membership prices for 380 range bullets my first time there. I hadn't realized it until anotha rep- on a separate occasion, qouted me non-membership bullets although I was in the members lane. It wasn't until I questioned the lower priced labels -he acknowledged it was member prices. I confirmed I was a member and he rang me up accodingly. To add context, I had purchased a gun at Fleet thereafter and was sold the incorrct gun despite questioning the key differences in Rueger 380 security vs. Secturity 9mm. In addition to being sold range bullets when I needed self defense bullets. I later learned from a helpful rep at Range USA about the trade options for a credit towards another gun if I wanted. He also encouraged me to verify how Fleet Farm registered the sale and see if I could return it. It had been over a month so I wasn't confident in that but that did bring me back in the store later to verify the process. I came back on a Saturday and was met with a lead (Asian man) Chiam/chiam and another male rep behind the counter. When I walked in I greeted everyone. The lead rapid fire asked if I was there to shop, shoot or something else. It was so fast and off putting that I could only pause. He repeated it, I explained I wanted more info. About the trade in process and also who I would need to speak with if I decided to go with that option. After explaining the process. He said I could come in and speak with anyone however I was previously told I'd need to speak with a manager or higher up which I relayed. The rep. behind the counter confirmed I would need to speak with a lead and confirmed Chiam was a lead. Shocked the hell outta me as he was so off putting and short the whole interaction- now giving misinformation.The culmination of all those experiences compelled me to cancel my membership that day. Overall, I really liked Range USA so much that I'd come by myself bi-weekly, planned to take my daughter and mentee even promoting their open house and recommendinf them to others but now have mixed feelings after the negative experiences

Had a little trouble with a transaction, but this employee Will (William) found a way to make it…read moreright and I'm grateful and have a renewed interest in getting more time in at the range. Thanks Will!