Julia was incredibly helpful! We got a lot of clearance items but none of them were ringing up as…read moreclearance. Julia came over and helped us quick and easily with the issue, but had to change it for every single item. It's 4 stars because of the hassle with it but the 4 stars is for the phenomenal service from Julia!

Stopped in to the auto service center for an appointment 10-21-25since they dont answer there phone…read moreand set one up for 10-23-25 for rotation and balance for the tires I bought 10-13-19 with lifetime rotation and balance. I came in 10-23-25 gave them the keys and went shopping when I came back to pick up the car he said the tires were more than six yrs old and he would not do it 10days over six yrs tires have 30000 miles on them. I was not told anything about six yrs when I got them. I have bought Fleet farm tires for 30yrs never again I will buy them from somebody that does not have rotating staff that knows something.

Came in today and the black male with the slicked-back hair at the range desk had a terrible…read moreattitude. He was being very short and acting like he didn't want to be there. I saw he was helping another client, so I moseyed around for a bit, grabbed some targets, and set them up on the desk. I noticed his attitude right away with the other customer. When the customer asked him a question, he didn't respond at first, and when he finally did, he sounded like a pouting child who was upset that the guy had to ask him what caliber gun was on the wall. As things continued, he stacked a gun case on top of the targets. When I got close enough, he told me to put my targets back on the rack and basically get out of the way so he could finish helping the other client. I have never experienced service like this at this location before. This used to be my go-to place. I felt safe and comfortable here. I started my firearms journey here, and I just recently updated my CCW here with another gentleman who was courteous and professional. But because of today's experience, I will never return to this location again because of that employee. I will also be posting this same review on other social media platforms.

Their website features a messaging service that allows users to send direct inquiries for a later…read moreresponse. When properly utilized, this tool can offer significant convenience for both the business and its customers. However, five days later without a response to my inquiry. I lost confidence and chose to patronize an alternative gun shop/range.

They are incredible in their customer service! And the most recent return experience I had was…read morefabulous. Highly recommend them!

I brought my daughter here for a little shopping trip, we looked at clothing then moved on to…read morebikes. Her birthday was coming up and I wanted to get her a strider bike. I had her stand on one to check out some measurements. The bikes weren't put away, they were just stacked by boxes in the corner. My daughter stood on one for a minute--I was standing right by her and giving her my undivided attention. At this moment, an employee (older man, white hair) walked by us and rudely said "no riding in the store." And kept walking. Not "can I help fit you for a bike?" Or "can I help you find the right kind of bike?" Not even a "please". I don't expect everyone to adore my kids, but I do expect people to be respectful to them and them to be respectful to others. REI will never get a single dime from me again. This is the second time I've had an unsavory experience with the same employee. I don't understand how it can be difficult to treat people nicely, I can find much better customer service and better prices at Target.

Every time I've been in there the staff has been less than impressed to help or assist in anyway…read more This morning I called the store to see if they had a specific item in their store and the lady on the phone before I could even ask said "don't call back " and hung up on me .... Never giving them my bussiness again

I found a down jacket here in August for only $39! I always buy my coats here because of the high…read morequality and perfect fit. I love the pockets, and the fact that they just do not wear out. I have 2 that I bought the first year the store was open, and I still wear them! I have never had any trouble with the zippers, no matter how old they are.

Gentleman that serviced my wife's new bicycle did a great job truing up the front wheel that was…read morewobbly straight out the box from Walmart. The bicycle brakes were adjusted to spec and tire pressures up to snuff. All for $40. Will definitely go back if I need any work done on my own bike...

garbage they keep lying to me…read more where is my bike????? they've had it for months now. stay away from this place

I met the owners of Etching Ace at the Anoka County Fair. They designed a custom design for a beer…read moremug and etched the glass within a few minutes. The craftsmanship was excellent! The people were great to work with! And the price was RIGHT. $10 for the mug, $5 to get it etched (no charge per word!!). I was so impressed- definitely going to their store to get some groomsmen gifts!!

One of the better store with excellent customer service…read more Called another store asking for help with an exchange from an online over. Manager was giving me an half ass answer. Decided to go to the one in Maplewood and they were able to assist me with no question asked!!!

Every time I go in here I get excellent service. Today I went in to try to find a peg for my grill…read moredoor and they didn't have one so Bennett made me one that could take its place! It was very creative and very thoughtful of him.

My favorite hardware store by far. I have purchased larger items (such as a snow thrower) and many…read moresmaller items (an excellent flashlight among the more recent) over the years. A large operation. Always plenty of knowledgeable staff available. Highly recommended.