I had the pelasure of taking a basic gun class at Range USA last Fall which provided great basics and range time. Since then, I've signed up for the Premium membership and another intermediate gun class. As someone who lives past Rogers, this was conveniently located, clean facility, and great store layout. The safety officer inside the range has always been so conversational and helpful. I've also had great interactions with most of the customer sevice reps. and a really proactive young lady who works Weekends from 2 to 6pm. Unfortunately I had 3 experiences that sealed the deal on me canclling my membership- the last one being a team lead. Although I was a member and in the member line, I was charged non membership prices for 380 range bullets my first time there. I hadn't realized it until anotha rep- on a separate occasion, qouted me non-membership bullets although I was in the members lane. It wasn't until I questioned the lower priced labels -he acknowledged it was member prices. I confirmed I was a member and he rang me up accodingly. To add context, I had purchased a gun at Fleet thereafter and was sold the incorrct gun despite questioning the key differences in Rueger 380 security vs. Secturity 9mm. In addition to being sold range bullets when I needed self defense bullets. I later learned from a helpful rep at Range USA about the trade options for a credit towards another gun if I wanted. He also encouraged me to verify how Fleet Farm registered the sale and see if I could return it. It had been over a month so I wasn't confident in that but that did bring me back in the store later to verify the process. I came back on a Saturday and was met with a lead (Asian man) Chiam/chiam and another male rep behind the counter. When I walked in I greeted everyone. The lead rapid fire asked if I was there to shop, shoot or something else. It was so fast and off putting that I could only pause. He repeated it, I explained I wanted more info. About the trade in process and also who I would need to speak with if I decided to go with that option. After explaining the process. He said I could come in and speak with anyone however I was previously told I'd need to speak with a manager or higher up which I relayed. The rep. behind the counter confirmed I would need to speak with a lead and confirmed Chiam was a lead. Shocked the hell outta me as he was so off putting and short the whole interaction- now giving misinformation.The culmination of all those experiences compelled me to cancel my membership that day. Overall, I really liked Range USA so much that I'd come by myself bi-weekly, planned to take my daughter and mentee even promoting their open house and recommendinf them to others but now have mixed feelings after the negative experiences read more

Range USA - Brooklyn Park - Sporting Goods Near Me - Brooklyn Park, Minnesota

Had a problem with a magazine and they exchanged it for me no questions asked. Overall very friendly staff and awesome service

Had a little trouble with a transaction, but this employee Will (William) found a way to make it right and I'm grateful and have a renewed interest in getting more time in at the range. Thanks Will! read more

Excellent value! Very friendly and helpful staff! Clean environment and very well run!

Right out of the gate, greeted kindly and very helpful. The young lady behind the counter was extremely informative with all they have to offer in a totally non-pushy way. The safety range gentleman, Dan, was extremely informative, helpful and respectful. So much so, the wife and I improved on our groupings. Definitely had a blast and can not wait for our next visit. read more

Range USA - Brooklyn Park - Look at that grouping!!! - Sporting Goods Near Me - Brooklyn Park, Minnesota

The staff here is the biggest asset - friendly and knowledgeable. Training is superior and thorough. Range is well ventilated with RSOs who are trained, capable, and helpful. read more

Knowledgeable and friendly staff. Very helpful and safety oriented. I feel confident going to this range.

Drew helped me purchase a handgun this evening. He was FANTASTIC! So knowledgeable and extremely helpful. I would highly recommend this store and even more would highly recommend Drew as the person to seek out to help you. read more

Had a great experience from buying a gun to shooting at the range super friendly and knowledgeable had a blast chatting while going through the process! Range/store is super clean read more

Range USA - Brooklyn Park - Canik rival down range! - Sporting Goods Near Me - Brooklyn Park, Minnesota

ive been to dozens of shooting ranges and this is the worst I've ever been to, also the most expensive. The staff is rude, especially the "range master". This place is a joke and I'll never go back. read more

I came in last week and was there to buy some HP, A nice young lady came up and asked what I need help with and I responded with HPs she then directed me to the selection they had. Overall great experience!! read more

What a joke! Staff are clueless and rude. It's more expensive than the other options around and when your hour is up, boy they mean it. Couldn't even finish my magazine. There were only 3 lanes taken up when we went during the week, so it was kind of slow. I was with a friend and our hour was up (timer on the wall) and as soon as it hit zero, the range officer literally kicked us off the lane. I had to empty my magazine back into my bag and rush putting my equipment away and was darn near ushered out of the range. The staff is not knowledgeable at all on firearms. Maybe they should concentrate on training their staff better and being a little friendlier. Really bad experience, and for the price, I doubt I will return. Firearm prices aren't any better than just about anywhere else, but you can generally find slightly better prices at Fleet Farm or Cabella's. Based on my experience, not a repeat customer. read more

worst place to shoot i've ever gone staff is rude and not helpful. i will never go back they are jerks