Eddie and his team were Fantastic! Communicated ahead of…read moretime, showed up exactly when they were scheduled and went above and beyond to fix my roof. They were all professional, polite, and respectful. I highly recommend them!!

I had an extremely frustrating experience with this roofing company, spanning over 15 months with…read moremultiple issues, mismanagement, and lack of accountability. Here's a breakdown of my experience: Kevin Plumb (Sales Representative) - 9/25/23 to 1/18/24 - Kevin was fired while handling my case, which led to my project being prematurely closed without my knowledge. - I attempted to contact **both Kevin and the office for months** with no response. Eventually, I had to reach out to their Austin office, which helped reconnect me with someone from their San Antonio office. - My case was reopened and reassigned to Jasmin after it had been improperly closed. - Kevin instigated fraudulent claims, promising greater insurance returns for non-fixable items. - He also promised interior roofing repairs for structural damage, which never materialized. Jasmyn (Project Manager) - Unreliable: She scheduled meetings but did not show up. - Poor communication: Would text saying she'd call back but never followed through. - Failed scheduling: Set up work appointments for crews that never arrived. - Team left materials outside my house for months, creating an eyesore. - Gutters were incorrectly installed under her supervision, requiring reinstallation along with fascia board replacement. - Dragged the project for 10 months without completing it. - Repeatedly claimed to have submitted insurance requests for missing items but never actually did. - Did complete work on my backyard shed, but overall, the project was heavily delayed. - Despite my proactive efforts, including weekly follow-ups, the project remained stalled. - Ultimately, she ghosted me. Paul Perez (New Production Manager) - I asked what it would take to make my project a priority so it could be finished in November 2024. His response: - "All 36 pending projects are a priority." - Then, he proceeded to ignore mine, closed it out prematurely again, and refunded me the balance instead of completing the work. - Sent yet another new employee to inspect my roof--at this point, every manager had sent someone new for another inspection, causing further delays. - Took an entire year to receive a refund for my overpayment. This company completely mismanaged my project from start to finish, with unprofessional staff, false promises, and severe delays. I had to fight for months to even get responses, and in the end, they failed to complete the work as promised. If you're considering hiring them, stay away unless you want to deal with unreliable reps, ghosting, and financial headaches.

We had a crazy windstorm blow through San Antonio which loosened a bit of our aluminum fascia near…read morethe peak of our roof. I contacted Bondoc Roofing and asked them to come out to discern if the damage was within their scope of repair. While here, they also evaluated our roof. Despite being fairly new, they discovered a few loose shingles, some vents that were improperly installed and not booted, and a portion of our gutter system that needed cleaning and a leaf guard installation. Bondoc was able to repair all these issues to perfection, but it was not just that they did a good job that was impressive. Owner, Michael Osinskie, is clearly a man that has thought about delivering a top-notch consumer experience. Every staff member that I interacted with from Kylie to Dylan, Rovy and more were infectiously positive, caring and delivered a highly professional experience. They provided me with a polished portfolio at their initial visit, along with high resolution photos of the problem areas mentioned above. They have a very nice app for both Google and iOS to view project status, photos, communication and more. They also offer a Rewards Program. The 'Before & After' photos provided at the job's completion were satisfying to review. Their quality workmanship, neatness and thoroughly performed repairs gave me immense peace of mind. Add to all of this, they were timely...no long waits! And, extremely affordable. What more is there to say? Bondoc Roofing is clearly at the top of their game and more than worthy of their stellar reviews. Thank you, Sincerely! Update - 5/9/2021. We had solar panels installed in late February, about a week after Bondoc's fantastic roof tune-up. Sadly, we developed a leak at one of the panel installation sites which became apparent when water burst through our ceiling this past Thursday night after an intense storm. This was no fault of Bondoc's and most likely occurred during the panel installation process. The solar company's damages team was off site responding to emergency needs out of state, and would not be able to make the repair before the following week. With more inclement weather forecasted over the weekend, I reached out to Bondoc again. These lovely people treated me like family, and came to my immediate rescue. Dylan squeezed me in to their already tight same-day schedule, took photos of the damage, and covered the affected area which, again, gave me tremendous peace of mind. This amazing team truly cares about their clients and makes every effort to care for their needs. I'll never look elsewhere for a roofing company. They have my business for life. Beyond grateful. Thank you, sincerely!!

I had a leak over my front porch. Bondoc roofers came and fixed a caulking issue. Hopefully this…read moreworks and I believe that it will. It's much appreciated. Thank you!

Mark was our 2nd call for our roof. We had a contractor jn March who never completed what…read moreinsurance company wanted. Mark came in on a Monday, had estimate in by Tuesday, started Wednesday and finished Thursday. He was very professional, nicely groomed for a roofer ;) and answered all our questions before, during and after roof install. His team did am exceptionally job, especially since it was during the dog days of summer. Breaks were a must on hot days, so be understanding. They cleaned everything up nicely, painted the exhaust squares and pipes to match the roof also installed flashing that matched nicely with roof and home colors. Over all yes hire his team they are respectful and understand your needs.

We HIGHLY recommend Premier Roofing!…read more This winter our home incurred hail damage, and Premier Roofing helped us thru every step of the process -- including inspections, insurance claims and understanding our roofing options -- while always being professional, friendly and courteous. The installation team was also fantastic -- efficient and organized all the way. Our new roof looks AMAZING, and the property is spotless - you cannot even tell the installers were here. Premier Roofing made the entire process simple. They do GREAT work - give them a call - you won't be sorry!!

Very, very impressed with Premier Roofing! I happened to look up at my roof yesterday and notice…read moresomething just looked around a vent so popped into the attic so find out I had an open air view of the sky!!! The vent had completely blown off and my house was open to the elements. I called Premier and the gentleman that answered was professional, quick to identify the issue, give us a price and was able to send someone out the next day. When they realized that they could not try the part until Monday they still came out and patched up the roof to protect our home and were in contact about who to expect and what time. Excellent service, lovely people and I would not hesitate to recommend or use again. Thanks

I had a roof leak due to a poor flashing job around my chimney. Of course it didn't start leaking…read moreuntil the roof warranty had expired from a complete roof replacement 5 years ago! I received several quotes for the flashing repair and was impressed with Gilbert's due diligence in assessing my whole roof. I had two assessors come out that never got on the roof! Gilbert gave me a comprehensive quote that I was comfortable with and he completed the repairs in short order, just in time before the next rain storms!

I am giving Integrity Roofing 2 stars. The materials used were great. But the workers were like a…read morebull in a china shop. And in dropping the heavy bundles of shingles on the roof I think they damaged them in the process. Several of the shingles installed had damage on the leading edges. When the old roof was being taken off a strip of metal fell down and hit my window. Fortunately it did not break it. In the process of removing the old roof the workers bent the metal flashing on my rain gutter on one of the inside corners. Several nails on the roof vent were not caulked. They gouged a hole in the side of my porch to install a portion of the roof. I had a strip of rain diverter at the edge of the roof where the a/c unit is that was not replaced and put back. I was told that no metal flashing was going to be used in the valley of the roof and after installation there is metal flashing exposed. They broke a branch on a bush in the front. There were several pink wrappers from the shingles left behind and twelve nails (and counting) I have picked up thus far. They left an oil stain in the driveway. Communication was non existent. And a day later is when they wanted to send a manager to do a walk through. I am still able to get up on the roof to find out what kind of poor workmanship was done. I can't imagine what other customers miss when they are not in a position to inspect their own roofs. One thing is true that the salesman told me when he initially came out. You never know what kind of work was done until years later when there is failure. I won't really know the quality of their workmanship until years later. With what is visible to me in their installation I wish I had gone with another company.

Gary from Integrity siding arrived at my home (on time) to inspect my siding which had some serious…read moreissues which I thought could be repaired. He took his time with the inspection and took a lot of pictures. When he was through, he told me that he could not make the repairs and explained to me what the builder had done incorrectly. I appreciate his advice, his honesty and the patience he displayed with my continuing to text him with all my questions. Thank you Gary for answering my questions with speed and relieving some of the stress I was feeling from having issues with a home that is only three years old. My review is based on excellent customer service!

I can't rave enough about how prompt and professional the owner James is. I had some concerns with…read moremy roof while buying a home and he came out the same day to take a look. He was honest with his feedback and did not recommend I spend money to repair something that wasn't an issue. That is SO rare. Many others would've said it needed to be fixed so that I paid the money. I'm so thankful for him and his immediate responses, months later I called him because I need a report done and he had it to me in an hour. I'd give 10 stars if I could.

Being in the real estate industry we see a lot of vendors come and go and need someone who can we…read morecan depend on. After being referred to several different roofers for a full roof replacement, gutters, and fencing job -the vetting process began. Dustin from Ideal roofing stood out and was communicative, responsive and efficient. It was a no brainer...He followed up and executed as expected and finished the job ahead of schedule AND under everyone else's price. They will be my go-to from here on out for anything roofing in the the San Antonio area.

Roof estimate very well explained. Repair work done as scheduled and top quality. He was…read moreresponsive to my questions and extremely professional. Very happy with the results.

I want to thank Robert, he recently came to my home and identified a leak. I thought it was the…read moreroof but it was actually the siding that needed to be caulked. He got the hose up on the roof and went into the attic until he spotted the leak. Now let me tell you a different roofing company had quoted me over $3000 to repair. So be careful out there. Get someone you can trust, like Robert.