New manager & new staff have really made the difference. Fantastic customer service & selection. It is my favorite liquor store in Nee Braunfels. read more

This particular location is the worst stocked TL I have ever come across. They like to blame it on their distribution but I feel like it's an ordering issue and rate of sales issues. Their competitors don't have these issues so I drove 5 extra miles and bam 2 facing with product front to back read more

Twin Liquors - Beer, Wine & Spirits Near Me - New Braunfels, Texas

I have over 96 different bottles of whiskey or bourbon, all but 23 came from this store in the last 21 months. We do a bourbon/whiskey tastings with friends, regularly. I just got kicked out of the store for not having my mask up high enough. This is the second time they kicked me out for this reason my mask was on and covered my mouth there was one other customer in the store.. the older lady employee is way too excessive with the mask policy. Will not shop here again. read more

Twin Liquors - Only some of what I own, most from this store. - Beer, Wine & Spirits Near Me - New Braunfels, Texas

I can see I am not the only one experiencing poor customer service and I see Twin Liquors is not interested in addressing the problem. I was there today and encountered such a rude employee and that I left without buying anything. Do better Twin Liquors read more

Stopped in to get a nice bottle of bourbon - the only reason I came to the shopping center. I asked politely to use the restroom before making my selection and I was told there was no bathroom for me by snarky cashier. Normally I wouldn't have said anything but I REALLY needed to go. I asked him where do you go, then? I was told that bathroom was for him and not for me, the customer. No other explanation given. Message received. I won't be a customer here. Ever again. read more

I showed up today and was floored by the incredible pricing on their products throughout the store. I made a few selections based on the marked price. When I got to the counter I was greeted nicely. I expressed my pleasure in the sale pricing and was immediately told it was not available it was pricing meant for tomorrow. I declined to make my purchases and was asked if I would be back tomorrow. I said "No" my issue is I'm in your store today and your products are labeled with pricing. If your not going to honor a price then don't put it on your shelves. It's no big deal for me to support someone else for a few dollars more that has integrity. read more

So the only reason there is 1 star is because I can't give zero. Rude employees who I called attention to a pricing mistake. I politely told them that they might want to fix the mistake and she said " I didn't stock those, other people work here". I again said they might want to fix their mistake and she says " we will think about it". What!????? ok. I get that it's hard to find good help but do better Twin Liquors. The job is not hard. Train better or better yet fire that rude female employee. Store 063 7/22/22 at 7:45pm. read more

Ok place, been there numerous times and have requested more texas made whiskey. (1835, National Republic, etc.) to no avail. Have lost my business. No one seems to care. read more

There was only one cashier working, so we had to wait in line for a couple minutes. A second cashier comes in, an older lady with short grayish hair, and ignores my mother and I (we were next in line) and proceeds to pull aside & check-out the couple that were LAST in line, effectively cutting in front of us. My mother says "wow, seriously?" And the cashier ignores us and refuses to meet our eye. It was obviously on purpose just because she wanted to chat with them. I don't know if she knew them or what, but it was very rude customer service. read more

For the past two years I have gone to this store about 1-2 times a month and have always found the service to be friendly, helpful, and unusually honest. Earlier this summer I went to buy beer, but one of the clerks saw me as I selected some and told me that the beer cooler had frozen all the beers in it overnight, and that I shouldn't get any from it. He apologized for the inconvenience. I thanked him and said that I appreciated the honesty. Prices are good, they carry several types of beer that I like, and I have never had any of the experiences described in the negative reviews. read more

I've never been treated poorly at this store. In fact, there is a young man who has helped me several times with choosing a wine. He's their "wine expert" , and I go back there often because of him. The clerks at check out have never been a problem for me. So, not about masks, not about racism... I just like their wine guy's help! read more

Piss Poor Service & the manager was extremely rude! Spec's will be getting my business...

Unethical, Racist Cashiers!!! Came here while on vacation 06/26. We are a group of 4 black females, we entered the store after getting groceries from H‑E‑B next door. One of our friends forgot something at H‑E‑B and exited the store to go back to H‑E‑B. Immediately the white female With a short haircut and glasses stops what she's doing and says she needs to come back in here, and when we ask why she states that she has to ID OUR ENTIRE GROUP. Whether we purchase something or not. While waiting there are two white males in line to checkout. She literally asks the male purchasing how old he is, no ID whatsoever was pulled out, he states his age. She accepts it as fact. She doesn't bother to ask the male with him -his age at all! I confront her and tell her she didn't ask them for ID at all only a verbal confirmation. She says oh, well that's only our policy for people under 30. Who said we were under 30?! Who told you we were under 30?? Ever? She then asks the remaining 3 of us for our id and then proceeds to ask us to verify our year born!! (FYI WE ARE ALL OVER 33+) Tell me how this is not selective, racist behavior?? I'll wait. I exit the store as to not make a scene because I am very unhappy with this transaction. She then continues to try and over explain to my remaining 2 friends about this "ghost policy" of hers. Do not patron this store. Don't even walk in. Don't even look at the store. Reporting to TABC as well. Continue to wear your masks to cover your unequal, unethical behavior as well. read more

Not shopping at any spot that still mandates the useless mask. I put down the $250 bottle down and went to a competitor store instead. #freedom read more

I would recommend going to Specs. They have a lot better selection and very friendly people. They also won't hassle you about not wearing a mask or how you are wearing your mask. Just stay away from this Twin Liquors. It is not worth the trouble. read more

I've always had great customer service here, however today, the new female clerks, was completely rude to me, other customers, and a vendor. She has major attitude and complained about having to do her job and didn't know anything about anything I asked her about products and specials. She's gonna ruin your business if you don't her out of there or have someone else with more experience there to monitor/assist her. read more

Had a great experience today talking with Terrence he was super knowledgeable about everything and gave us some awesome local bar suggestions as well! read more

Looked all over the place for some seasonal Anchor Steam Christmas Ale...Spec's didn't have it, The Bottle Shoppe didn't have it, HEB+ didn't have it, ABC Liquor didn't have it, Wal-Mart didn't have it...but Twin Liquors had plenty of it!!! Staff is helpful and friendly, and prices are great. Whenever I'm looking for a seasonal beer or liquor release, now I know who to call first! read more