This is going to be long, but if you're considering taking your vehicle here, you should read it…read more I'm being detailed because I genuinely hope it prevents someone else from going through what I did. Thankfully, I also work for many law firms that deal with car wrecks so they know where NOT to send their clients. I've taken my car to this shop for three separate accidents over the years. The first two were mostly body damage repairs and I had no major issues. The third accident, a front-end collision in September 2025, turned into an absolute nightmare. Between September 2025 and May 2026, I had to bring my car back FIVE separate times for the exact same unresolved issues. Eventually, I gave up and took my car elsewhere because Magic Touch still had not properly repaired it and almost caused my insurance company to total the vehicle until I canceled the claim to avoid that. The biggest issue involved my AC system. I repeatedly told them something was still wrong, but instead of actually finding the leak, they kept refilling the refrigerant and sending me on my way. Because of that negligence, my compressor eventually failed and the casing cracked -- despite the compressor only being a little over a year old. Out of those five return visits, they reimbursed my rental car twice after I complained about continuously paying out of pocket because I don't have another vehicle. One visit, they even handed me Visa gift cards after again failing to fix the issue. It honestly felt less like customer service and more like, "We're tired of dealing with you." I also have recordings from my last drop-off. In one, the owner, Brody, points at my car and asks, "What's up with that?" When another employee says, "The AC is having problems again," Brody responds, "Nah, f**k that," while complaining about my car being back again. Maybe if the issue had been fixed the first time, it wouldn't have kept coming back. Every time I returned, I was treated more like an inconvenience than a customer simply asking them to fix the same unresolved problem. Eventually, they had to involve the shop across the street because they couldn't figure it out themselves. One employee texted me the quote from that shop, then later sent me (after I asked the next day) another estimate that was literally DOUBLE what they had originally been told, because "if they denied it then they still had room to cover repairs" is what the text message from the shop said -- and that inflated estimate had already been sent to the insurance company. When the insurance company later contacted me to say they were considering totaling my car, I sent them all the text messages, recordings, and estimates I had received. The adjuster literally told me they were confused because insurance had ended up covering damage that the shop itself may have contributed to through negligence by failing to locate the leak when I originally reported it. The adjuster even used the words "insurance fraud" -- not me. At that point, I took my car elsewhere to a shop that has done major repairs for me before. I'm now paying around $3,400 out of pocket just to finally have my vehicle repaired correctly. To make things even worse, the new shop discovered that Magic Touch had replaced my radiator after the wreck and apparently NEVER added coolant. I brought my car there six total times, including immediately after the accident, and somehow nobody noticed the coolant reservoir was empty? That repair is now being added to my bill along with an expansion valve replacement. You can call me a liar if you want, but I have endless text messages, recordings, invoices, and documentation to back up every single thing I'm saying. The unfortunate reality is that they seem friendly until they no longer want to deal with your vehicle. Once that happens, you absolutely feel it. The ONLY reason this review is getting two stars instead of one is because the body work itself looked decent.

I went there for an estimate they were informative and very reasonable with their pricing. Also…read morewilling to work with my schedule, I highly recommend them.

I just wanted to say thank you to Brian and the team at Tint World in The Colony - they installed…read morefull body ppf on my Tesla Model 3 a few years ago and it has held up pretty good after 70k miles. Recently I got hit by some heavy road debris that unfortunately went through the ppf so I needed to get a few panels redone - of course I was going to go back to the original installer. The car looks better than ever - they touched up damage that went through the ppf before applying the new one and you can't even tell. I've also noticed that their ppf templates have gotten better over the years so that's a huge plus. Prices are fair and quality of work has actually gotten better over the years. Thank you for your great service, you've got a customer for life.

Outstanding Customer Service! After searching high and low for a headlamp for my Slingshot, I found…read moreTint World answered their phone & offered to look at my light issue to see if they could help. The Halogen Lamp I had was an aftermarket that was just not easy to find. They offered up a bulb at no charge & even helped us seat the bulb properly after we tried everything!! They set me up for success for my inspection & plate renewal without asking for a dime! Amazing Customer Service & integrity.. I will be back!!!

Service is excellent. They really care. They do a great job and it's very clear convenient…read more Highly recommend.

First time using a mobile detailer and will 100% be using them again in the future. Super easy to…read morebook online, price was fair compared to other local vendors. BJ was very communicative the day of, he was running a few minutes late and messaged me ahead of time to give an ETA. He was super nice, very professional and my car looks great! Even finished in less than 3 hours. I did the complete interior and complete exterior package.

Great service and reasonably priced. Really helped me in a bind and I can't thank them enough!…read moreHighly recommend.

Amazing job! Everything went well with the service! Highly recommend to anyone looking for serviceread more

Alex and Eric are professional detailers and clearly car enthusiasts. This is proven by their…read moreattention to detail and passion for getting the job done right. I brought my car to them for a pretty typical appointment - a full ceramic coating and paint correction which ran $1500 all in. My paint was in okay shape but definitely not prepared for TX heat so having it properly equipped to deal with the conditions was a must. Ceramic coatings can be DIY'd for cheaper, but without the proper tools or space to work in, your car is in much better hands with people like Alex and Eric. It's a worthwhile investment for your paint and the team at Caliwood make sure you walk out after your appointment with the resources you need to keep your paint in good shape going forward!

Very easy company to work with. prices are spot on for quality of work, and they work with us. They…read moreallow us to drop off early if needed or pick up late, offer easy Invoicing, and are always quick to respond when they are busy and can't answer phone immediately

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

I highly recommend Auto Clinique for their outstanding service. They repaired a large dent in my…read morecar door and repainted it to make it look brand new. The cost was also very reasonable compared to the other estimates I received. 5 stars!

Our five year old family car needed a deep detail - dogs and kids and life - and Sharman did an…read moreexceptional job so that it is now in pristine condition ready for the nexx family. Wonderful service from first phone call to pickup and I highly recommend this business.

Great maintenance wash! Easy to book an appointment. Decided to do an in-shop wash this first time,…read moreand the shop was nice and clean. Will certainly be using them again

This was my second time booking with a Helping Hand Mobile Services after an amazing experience a…read morefew years ago. And Jeffrey provided that same level of service once again! I reached the day before inquiring about getting an interior detail and he showed up promptly at 8am the following morning as he said. Knocked out my SUV in about an hour and a half and it looks brand new again! He even cleaned my children's car seats as well. A great bang for the buck and worth every penny! I HIGHLY recommend him for anybody in the north Texas area!

This guy is looking to only clean cars that are already clean. Check the screenshots...this guy is…read moreclaiming my 2019 is really dirty and looks like it's NEVER been cleaned. If a detailer thinks my car has never been cleaned, he must not be experienced at all. I'll attach pictures so you can see what he's calling "really dirty" floor mats and a dirty car door that needs to be buffed. I ignored his messages after he raised the price from $325 to $350 on me. Instead of staying quiet, he wouldn't stop messaging me, and started getting rude saying I've never had my car cleaned before.