Such awesome people. They really helped us out with our trailer tire and gave us phone numbers of…read moreother people who could help us when they didn't have the machine. We appreciated their honesty and helpfulness!!

I have had great customer service in the past....however...the last several times I have visited…read morethe store, the attendants seem disinterested in helping or providing froendly customer service. Today I went in to pick up a quick online parts order. I walked in the door. There was one gentleman behind the counter. He looked at me and I spoke first by saying "hello". I stood at the end of the counter where the online orders are located. He never spoke and turned to go to the back room. I waited there for a couple minutes. Someone else entered the store so the doorbell went off. The man and another female worker walked back out to the counter. Again, no greeting, ni how may I help you, nothing. The man returned to the register he had been at before and engaged the female in a conversation about taking bags to the bank. After this, the female walked down to where the online orders were, again, did not acknowledge me, then walked away. She then, finally turned back and asked if she could help me. I honestly felt like the invisible man until that point. Very cold and unfriendly. When I go to the Kendallville NAPA or Advanced Auto Parts I at least get greeted and receive help in finding what I need. I hope things change at Orielly's soon.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This business does a fantastic job helping their customers. My wife had a battery that was causing…read moreissues - and one other auto parts retailer in Angola said the battery was good but we didn't think so due to the slow turn over of the car engine. We took to O'Reileys and an employee came out and properly diagnosed the battery as bad ! He cheerfully replaced the battery for us and took his time doing it right- which we were so grateful for - and my wife gave him a tip for being helpful. He hesitantly took the tip and we told him we insisted because we appreciated his great customer service that O' Reileys provided ! A call out to thanks goes to the employees and the management team at this business !!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I had a spray in bedliner installed. It looks great and the staff was absolutely fantastic. I…read morehighly recommend them, and will definitely be back for all of my truck accessory needs!

Great communication and quality work, if I'm within a few hours I will come back to use them again.read more

Do not waste your time here. The internal politics and drama on 1st shift cause wide reaching…read moreissues along all shifts and departments. The HR department is all but useless and the management enjoys playing favorites.

This is the best TI Automotive plant they have! They are envisioning the future here! All their…read moreshop floors are clean and the TI colors and logos are shown. The plant office is in immaculate condition! They have recently remodeled and everything looks so wonderful.

OUTSTANDING CUSTOMER SERVICE FROM EMPLOYEE SCOTT! My Engine Light came on after sunset while I was…read moredriving on the turnpike so I exited near Sturgis, Michigan & called AutoZone. Soon after pulling into AutoZone's parking lot, Scott eased my concerns with an OBD scanner & search via the store computer to identify the problem! Scott's help gave me the confidence to safely continue my drive to my destination in Eastern Ohio. Scott's sincere concern, friendliness & professionalism is a stellar tribute to AutoZone's customer service! I'm sincerely grateful to Scott & AutoZone!!