A few years ago, I purchased a 7' x 12' dump trailer. I live in Ohio so was tax exempt, saved a lot…read moreof $$$. Even though there was an issue with the left twilight not working, they sent me to the factory, and gave me a new spare on the rim for the trouble. The wiring on that side of the trailer was the problem from the factory, not caused by John's. They made it MORE than right, and I was very pleased by their decision, it said a lot about their business practices. I'm ready to buy a different type of trailer, and will surely check John's out before anyone else. HIGHLY recommended...!

Ask for Carrie , She knows her products. No messing around. Straight to the out the door price…read more Trailer was ready for pick up on time. Super smooth transaction. Bought a 6x12 Neo. Would buy again. Side note the owner needs to invest a bit into the company. 1980's printer. Website is so slow it's probably hosted by a 7mb aol server Horrible. Just go in and ask for Carrie and don't judge the rest. Mom's looking for a trailer for the golf cart next year and we will be back to see Carrie. Thank you !!

As risky as it was; we bought our fifth wheel from The RV Factory sight unseen and have not been…read moredisappointed. While there have been some quality control issues, they have been taken care of promptly and professionally. There was "never" any push back. They just fixed what was needed, and in some cases, things that my wife and I had missed. Overall I can't say enough about the quality of the basic coach and about the follow-up service by their team.

We have hot water again in our LUXE! Our Truma hot water…read moreheater froze while we were traveling from Minnesota to North Carolina. I started investigating the issues and found that every piece that was plastic broke. After a bit of trouble shooting, several discussions with a fellow Luxe owner and a load of phone calls with Certified RV, I decided it was going to be cheaper and easier to replace the entire hot water heater. Tammy at Certified RV helped me get what I needed. Certified RV's tech Scott provided some valuable insight for the install as well. It is amazing how nice a hot shower in our own rig feels! A huge shout out to Tammy at Certified RV for all her assistance making sure she got me the parts I needed as soon as possible. She truly went above and beyond the normal to get us the parts. I am grateful for her, and everyone else at Certified RV, for their professionalism and support!

We had a tire pop on the highway and thankfully Sam's was just a mile off the road. Lucas and his…read moreteam were kind and incredibly efficient, the entire ordeal only last about thirty minutes from flat to fixed! Thanks to the guys at Sam's - we would definitely recommend you get your next tire service from them!!

I was hit by a hit and run tractor trailer driver on 9/28 and was able to get my car to Sam's on…read morethe spare. The people there are extremely polite and helpful. They got me fixed up and back on the road quickly. I highly recommend them to anyone.

We bought our awning fabric at Rec Pro then brought our Sunseeker to Dusty at All Brands Rv. It…read morewas an amazing experience. His crew of 3 guys removed our old awning then replaced with the new fabric . Even though it took longer than anticipated Dusty still honored his quote. Just talking to this man we realized we had met a knowabl and truthful person. We are from Florida and were visiting but we would maker this trip again to have such great customer service.

We had all brands RV in elk hart do a lot of work in our 2006 Fleetwood excursion motor home. We…read morejust love the work they did. Our old motor home looks amazing and fresh. Removed a sofa and loveseat. Replaced a sofa with two person wall hugging recliners. Perfect. Had a fireplace cabinet made to exactly fit where the loveseat was. Wonderful. we have heat and ambiance on cool days. In addition to that hand made cabinet, they added a smart tv which slides down when not in use. Repaired a gas leak in our fridge and repaired the sealed compartment. Removed an old tv from above our windshield that we didn't like the location. They built a new cabinet there to fill the space and matched our woodwork! To top that off, we had them tear out old walls and replace them with fresh new walls. Put in a smart tv to replace the old tv in bedroom. Rewired all the satellite and antenna wires. They also found a gas leak under our RV and fixed it. We just can't say enough about the work and craftsmanship. If I could, I would give ten stars. Better than we ever imagined.

Said what they do and did what they said. Quality workmanship and customer service. Quick to…read morerespond to questions along with follow up pictures to go with the answers. Without asking, they keep you up to date on installation progress with pictures. Start to finish perfectly executed and on schedule. I wish all businesses ran like this one. They take justified pride in what they do, and it most definitely shows. Above, was the more succinct "30,000 foot" view of our experience. Below, is a more detailed view of our experience for those who may be interested. We were looking for a flat tow hitch to pull our Jeep behind our class A motorhome. Stacy kindly greeted me and introduced me to Ryan. Ryan walked through some scenarios and asked questions to determine what was most important to me. I was looking for strength, durability, and simplicity. He walked me though options to accomplish that. He had Tai show me a couple hitch designs and how they operate. We got the heavy-duty Blue Ox hitch and the integral Demco braking system permanently mounted in the Jeep. No separate braking unit/machine to put on the floor behind the brake pedal to attach and adjust, as well as take back out, and stow every time. With the Demco system, we just flip a switch on a box under the dash to activate or disconnect the tow braking system. That's it...done. It is more money, but considering the reliability, simplicity, and particularly the speed of set-up/tear down it brings to the table, it is well worth the extra cost to us. Not that it was that much more in the scheme of things. We scheduled the installation. Everything was like clockwork to the proposed schedule. We took the Jeep in 1st. After a couple days we took the motorhome in. The next day everything was done, ready for training, and pickup. Tai did an outstanding job training us the proper steps for coupling and uncoupling the hitch, as well as, putting the Jeep in the correct state to safely tow it. That was more involved than I anticipated. Incorrectly doing a step can damage the vehicle. But don't worry. They give you a comprehensive check sheet for the coupling, uncoupling, and vehicle set up procedure. If you just follow that step by step, you will have no problem. We are laminating it and will keep in the motorhome with the hitch components. I also scanned it as a pdf file in my phone. I like having the checklist as this is nothing you want to be complacent with. Missing a detail can damage your vehicle(s), create a dangerous situation and potentially be fatal for people that happen to be near a failure on the highway. Aren't you glad pilots always use preflight checklists no matter how experienced they are? ;) Tai also took us through some "what if or might happen" scenarios that did not happen during our training. He told us how to address them IF they arise. Coincidently, one happened when we went to uncouple when we got home. We knew what to do to easily overcome the minor intermittent obstacle. By covering that, it saved us from making SOS phone call to them. They know what they are doing. Then once assured the training was done and understood, Tai rode along with us on a test ride to be sure we were comfortable with the operation and handling. Quite frankly, if it were not for the rear-view camera, I wouldn't even know the Jeep was back there. The Jeep tracks exactly the path the motorhome took around corners. All worked perfectly. My review is perhaps verbose. But you were forewarned after the 1st paragraph which was a delightfully concise general overview. You could have stopped there. But apparently you didn't and I am not sorry. I felt it was worth my time, as it was earned, to detail our experience and how satisfied we are with Dan's Hitch and Service Center. Hopefully this review was worth your time reading and helpful in your pursuit. Thanks!

So a spur of the moment trip to pick up a trailer my boss Juan at the auction, turned into an…read moreabsolute horror. I was stuck in Elkhart for about two days when The was supposed to be just a turnaround. Everyone I talked to recommended Dans. After getting the cold shoulder pretty much everywhere I looked. I called Dan's mind you I was 25 minutes away and I called it about 11 AM on Saturday. They close at noon. I spoke to Ryan who I believe is a customer service manager, possibly or the shop manager Ryan did not hesitate to tell me to come by the sooner the better and that he could get me taken care of, even though they would be closing in less than a half an hour after I would be arriving Curtis the amazing technician who offered to stay late to make sure I was taken care of provided me with every detail and answer to every question I had and Ryan did the same as well along with sending me pictures of the process throughout. I cannot recommend these guys in this establishment more. I wish I could give 10 stars. They know what they're talking about. They do a great job and they are truly professionals. Thank you for going above and beyond Curtis and Ryan. I can't thank you enough.

The service is awesome. Friendly staff, and very professional. They stay in contact with you. To…read moremake sure you get the best service for you money.

I just wanted to say thank you to Dan's body shop! I stopped by today with my wife's Tahoe with a…read morebroken mirror expecting to pay $700 for a new mirror... and they were able to put it back together in a matter of minutes and they didn't charge me anything! Thanks Dan's Body Shop!

Always dependable, fixed my 2021 Toyota Tundra after I hit a deer on the way to work.read more

Had my the tailgate on my Jeep replaced here and they did an amazing job! Dale was able to get me…read morein at the last minute for a quick estimate and emailed everything right over. I dropped of my Jeep the following week, picked up a rental (they work with Enterprise) and I had my truck back in a few days. Very smooth and easy! 10/10 would recommend.

This week I went in to get my vehicle fixed, During the interaction with the lady up front certain…read moreword choices were used that I believe were influenced by my ethnicity. The language felt discriminatory in nature and created an uncomfortable and unprofessional environment. Do better.

The crew here always listen and are very willing to help out people who walk in with tire issues…read more They fulfill the mission of the Paul Zurcher (the Best One founder) and create a welcoming and helpful place that always treats their customers like they are one of the family.