We initially had a good experience with the two cleaners who came to our home--they did a nice job overall. Unfortunately, they left significant cleaning residue inside the oven. We contacted the manager, Cara Farnsworth, and she sent another employee, Sarah, to finish the job. Sarah came into our home bringing snow in with her and did not wipe her feet, remove her shoes, or wear booties. While cleaning the oven, she leaned on the oven door, and the left hinge snapped off completely. By the time we noticed the damage, she had already rushed out the door. My husband called Cara immediately. She apologized profusely and said Sarah should have known better. At that point, we believed the door may have just been taken off and not reinstalled correctly. Once we realized the oven door was actually broken beyond repair, I called and left two voicemails for Cara and also sent an email. She responded by email late the next day, stating that her employee was professional and "didn't do that," which directly contradicted her earlier response. As of now, Two Maids has not offered any solution or taken responsibility for the damage to our oven. We will update this review if the company addresses and resolves this issue. read more

Terrible service, missed spots everywhere, rude staff, not worth the money. Avoid!!!!

very rude owner, cara did not take the time to go over my concerns about a cleaning service I wanted for my child's birthday party. I ended up with a mess and did not get any refund I would not recommend. read more

I'm a new customer with a horrible experience on 10/272025 First the ladies were 30 minutes late 2nd they broke a light fixture in the kitchen and broke a piece off the microwave ( both are repaired). They vacuumed the bathrooms but not the master suite. The bed looked as if a minor child made it up.The overall cleaning was mid / below basic... Do not book with this company!!!! I feel like they robbed me of $200 read more

We used them for several months. The first two times we had the same main girl and two different trainees who did a great job. After that it was new people every time and the cleaning was just ok. When asked for feedback I said many times that I would prefer the same people. My request was ignored and every single time I had to explain things to two new people. I also shared that I'm not comfortable with new people in my house each time, which was met with an attitude and being told everyone is background checked. Finally cancelled and the owner was rude and dismissive. read more

The owner is awful, I've held off on posting a review until I've seen really how bad she is. First, i was in a meeting with a landscaper i hear her from upstairs telling her employee to come listen to the "tea" and listen what happened "its so good" why would i want someone like that in my home. Then after allowing her to clean once more on the day that I rescheduled an appointment and she told me I was pretty much lying about it... i cancelled and went with another company because I felt just so uncomfortable she told me in order to restart, I would have to start with a deep clean and when I talk to her before she even came the first time, she never stated that the home would need to be deep cleaned before they did a routine cleaning. She's just out for the money. She doesn't treat her employees, right blamed her employee for not cleaning certain parts of my house correctly when it was all the parts she was supposed to be cleaning instead of listening in on conversations she should have been cleaning. when I brought to her attention that certain parts of the house weren't clean, she tried to tell me it was because I had dark cabinets. Counters aren't sticky because of dark cabinets toilets aren't clean because of dark cabinets I will not support this business ever again and she overcharges I don't like it. Not worth it go with someone else. read more