I had Uptown Sparkle come out to my home and was lucky to have Ai Wen as my cleaner. She was…read moreincredibly polite, professional, and right on time. She took such great care with everything, and my house looks absolutely amazing. You can tell she takes pride in her work. I'm so grateful for the quality and attention to detail -- I would absolutely recommend Uptown Sparkle (and especially Ai Wen!) to anyone looking for a reliable and thorough cleaning service.

From the owner: Uptown Sparkle – Charlotte’s Trusted Home and House Cleaning, Standard/Deep Cleans,Move In/Out Pros…read more Now offering 20% off for new customers! At Uptown Sparkle, we make it easy for Charlotte families and renters to enjoy a spotless home without the stress. We specialize in residential cleaning, home cleaning, house cleaning, deep cleaning and move-out cleaning across Charlotte and surrounding areas. Our team delivers reliable, detail-focused service with simple online booking, transparent pricing, and fast communication. Whether you need weekly home cleaning, a one-time deep clean, or a full move-out cleaning, Uptown Sparkle helps your space look its best. Why Charlotte chooses Uptown Sparkle: • Fast online booking • 100% satisfaction guarantee • Background-checked cleaners •Liability Insurance

Belky and Elena cleaned our house Tuesday 2/20 and we give them five stars out of five, they did an…read moreexcellent job. Keep up the good work. Jean and Fred Schooley

we have used this service twice. the first time, they didn't mop the main level. the second time,…read morethey left a large stain on the upstairs carpet. Being a disabled veteran and police officer I do use a chairlift which they tried to blame the stain on. The chairlift doesn't come in contact with the ground nor is it the same color as the stain. simply put i feel singled out as a disabled veteran and truly believe it was the easiest way for the company to explain the stain. The cleaners who came out are supposed to document any damage noted before the service. I can attest that the damage was done afterwards and we notified them immediately. they did send out a cleaner who removed the stain however, they tried to bill us for it. This is after they admitted fault and stated they didn't correctly document the incident. As a result the quality and service was poor. Definitely not a company I will do business with again. Their service was given as a gift and honestly wouldn't use this company In the future Spoke with the owner as well. Poor customer service

We have used Lake Norman cleaning Co a few times now For deep cleaning. Great service, easy to…read moreschedule, and their cleaning is top notch! Every corner from top to bottom spotless! fair pricing.

From the owner: Lake Norman Cleaning Services provides residential cleaning in Iredell County and Mooresville,…read moreNorth Carolina. Their team tackles dirt, dust, and grime, leaving your home fresh and spotless.

I highly recommend Christy's Cleaning! She recently did both a move-out clean and a move-in clean…read morefor me, and she did an amazing job. She was reliable, thorough, and paid great attention to detail. On top of that, she's incredibly sweet, professional, and genuinely helpful throughout the entire process. Also her prices were very competitive. I wouldn't hesitate to use her again or recommend her to anyone looking for a dependable cleaning service.

I requested the cleaning of my one bedroom and one bathroom home. Christy responded promptly to my…read moreinquiry via Yelp and stated she could provide service the day I requested it. She and another lady arrived to complete the service on time. She emphasized on arrival that they were heavily booked today and seemed a bit anxious. I thanked her for scheduling me. Out of respect for their time, I showed them around quickly, and they got to work cleaning. I left the house with my dog for a bit, though they said we could stay to minimize interference. Within an hour to an hour and a half, they were done. The cost was $140. When I came back, everything looked okay at first glance. However, later, I found debris still in the corners. The water was dirty when I mopped my floor a week later. For context, I have a tiny dog whose paws get wiped on entry. I don't wear shoes in the home, and I work out of town and am out most of the day on the days I'm home, so there is not a lot of foot traffic in the home. I'm unsure if the home didn't get the attention needed because of their busy schedule or because it stressed her, but attention to detail is critical in the cleaning business. If proper attention can't be given to a home, it's better to reschedule than leave the job somewhat undone.

Idalia and her team were professional, thorough, and efficient. They did a move-out clean for us…read moreand the place was spotless when they were done. Highly recommend!

I was pleased with the deep clean at first visit. No one showed up for second clean after the…read moreappointment was confirmed. When I reached out, my message was read but no reply. Very disappointed and unprofessional.

They did a fantastic job cleaning!! The owner, Joel needs to…read moretake some customer service classes, though. I paid a deposit, but right after their assigned time to be there, he starts blowing up my phone which I couldn't answer as I was in a meeting. Finally, he texted which I could take. He stated they wouldn't start work unless I went ahead and paid them because the job was more than expected. I thought this was highly unprofessional, but went ahead and paid. Throughout the process, he kept sending me pics and complaints. Again, very unprofessional! Then, they didn't take the trash. They left it piled on the front porch. Joel said cleaning doesn't mean hauling off trash. If you Google move out cleaning, trash removal is part of it. I put a maybe cause if you want a great clean, but don't mind unprofessional behavior and hauling off your own trash, you should definitely hire them because besides not wiping down the counters in the laundry room, I have zero complaints for the job they did. Took one star for the unprofessional behavior and one for the trash and laundry room. This is the text Joel sent me after seeing my review. Im blocking you again now. You know youre just a nasty lonely ugly person and it was not honest you are also a liar. You told what you wanted to tell. I will not waste one more second on such a pathetic sad person, life will take care of you And I will leave the same, and all over social media, video pictures and I know your name too. Nothing in this review is a lie, but you can see what I'm talking about as far as his professionalism.

issue after issue regarding the cleaning service. was told we would get certain things and never…read morereceived them (free deep cleaning item for monthly customer) unless we reminded the cleaners. Almost every time the cleaners left, there was minimal communication and we would find areas that weren't touched that were supposed to be included in the cleaning. dust on light fixtures, dining tables, glass cleaner not wiped off, etc.. this past month we were no showed and I messaged the owner & manager but was left on read. I would advise looking elsewhere.

We were very pleased with this company and have hired them on a regular basis. Jessica was very…read moreprompt with her messaging and showed up on time. The house was spotless when she left.

From the owner: Local family owned cleaning service. read more

reliable, honest, hard working people. left the floors shiny and the place smelled great. Highly…read morerecommend!

From the owner: Hey there! This is a family owned business has always had passion for cleanliness and organization…read morein our homes. We focus on doing quality work, we treat your home as if it was ours. And don’t cut corners to make sure you are 100% satisfied. We would love to schedule a free consultation to make sure we are the perfect fit for your family and home needs.