Overall, very positive experience. There is one important thing to know: The people who show up to pack and move your things are very, very efficient. You will think, "there are only three of them; I can keep track of what they're all up to." This is the devil speaking. You can keep track of nothing. If there are things that should not be loaded, put them in a corner, put up caution tape, and put a chair in front of it. Then sit in that chair and let them work their magic. It is astonishing to watch them work. We had them load moving crates, and then had the crates shipped separately, and arranged separate movers on the far end--honestly, it would've been a lot easier to just get the full service all the way through, and the price would've been much the same in the end. I say go whole hog and relatively stress-free. read more

We hired the Reno TWO MEN AND A TRUCK franchise for an interstate move. The estimator walked through everything that needed to be moved beforehand. On move day, both trucks left with items still at the house because the load was underestimated. We had to drive back, rent a U-Haul, and finish the job ourselves. We escalated to corporate, who confirmed they forwarded the complaint to the franchise. That was over 10 days ago. The franchise has not reached out once. If you are considering this company for an interstate move, factor in that mistakes may not get corrected, and you may not hear from them at all. read more

I hired Two Men and a Truck in Reno during a really difficult time after a death in my family, when I needed to clear out an apartment on a tight timeline. After paying the deposit, I was told I would receive a confirmation--but I never did. On the day of the move, I still hadn't heard anything. I tried calling multiple times and only reached voicemail. With no way to confirm whether they were actually coming (and only one day to get everything done), I had to assume they weren't and ended up renting a truck and moving everything myself. Later, the movers did show up--but by that point, the job was already done. I want to be clear: the movers themselves were kind, professional, and accommodating. This issue is not about them. The bigger problem was communication and follow-through from the office. I still couldn't reach anyone directly, and the movers had to call on my behalf. I was told I wouldn't be charged further and to call on Monday to have my deposit refunded. When I followed up, I was told I'd get a call back--then heard nothing for weeks. After reaching out again, I was told the deposit could not be refunded, despite the fact that no services were actually performed and I never received a proper confirmation. At the end of the day, I essentially paid a $200 deposit for a truck to show up and leave. I would strongly encourage anyone considering this company to be cautious. Make sure you have clear, confirmed communication before relying on them--especially if you're working within a tight or sensitive timeline. Based on my experience, their business practices did not reflect a customer-first approach. read more

After many months they finally reimbursed me for damaged and missing items. My rating stays the same due to terrible communication from this company read more

We had three young men show up on time to move our things into storage today. All three were absolutely amazing. They were polite, efficient, and careful with our belongings. It was clear that this team knows how to load a truck properly and how to safely pack a storage unit to maximize the use of space. Before our move I visited several storage facilities in town and asked each who they would recommend to move our furnishings, and each one mentioned Two Men and a Truck. We are very pleased! read more

Two Men and a Truck Moving - Movers Near Me - Reno, Nevada

These guys did a bang up job. And when I say that, I mean they banged up my walls and furniture. They gouged out three corners, left scratches in furniture pieces. I was supposed to hear from the company to set up repairs, but never did, so I paid for it to be done since the house was about to close escrow. Hard workers yes, also careless and hurried. I'd post pictures but I can't on this site. read more

I have never been so scammed by any business in all my life. I received an estimate for 3 men, not to exceed 4 hours from start of move to end. (Was told that the move would only take about 2.5 hrs.) I ended up with 2 men (adjusted rate) but these two took over 6 hours to move a one bedroom apartment, 4 miles. They were highly inefficient in loading the truck and only one fellow was moving boxes. The other worker wrapped my 10 pieces of furniture like they were going overseas, They didn't remove, the shrink wrap from the furniture, nor did they set up my adjustable bed. There was some damage to my furniture, but never got a chance to go over the move with them. Once the truck was loaded ( over4 hours), they then took 40 minutes to drive from one location to the other (4 miles), guess I was charged for their lunch stop, plus filling up with gas in the morning on the way to my home. They handed me a bill at the end of the move and even suggested I give them a tip.... some nerve. I have tried on numerous times to speak with the business owner, Justin...but to no avail. I would never recommend this business to anyone. read more

E and his crew went above and beyond. They worked nonstop, quickly and efficiently, but also handled our things and the house with the utmost of care. They were highly professional, down to the last detail of getting the towel lined up evenly and symmetrically under our heavy 40-gallon fish tank at the new house. This is our second time using Two Men and a Truck. (I had a previous move using the least expensive movers I could find, and it went horribly-- I was was left, a single mom with a toddler, to carry all of my belongings up to the second floor myself)... I'd choose Two Men and a Truck again over anyone else hands down. Very communicative, very professional-- they take their job seriously and work hard to provide the best service possible. read more

three men showed up - no previous notice-of course i was charged for 3 men! there's no accountability for valuable stolen even though i filed a police report! my request to file a claim was dismissed by the manager and his agent. i made innumerable calls and followed up with countless emails which were never returned or replied to. nothing - no apology, not anything!! clearly, this is a dishonest outfit that needs to be looked into! do not hire them! they will take your money and whatever is missing after you unpack, you can kiss goodbye since accountability is unkn own to these crooks!! read more

They arrived on time and were a fantastic group of guys. We packed the 26-foot truck to the brim with many fragile items, including paintings and quartz furniture, yet nothing was broken! I'm genuinely amazed. E was particularly professional, and his confidence reassured us that the job would be completed successfully. The other team members were also very efficient and professional. We were worried that some items might break and that the job would drag into the night, but everything was finished on time and efficiently. We will absolutely be using Two Men and a Truck in the future! Thank you! :) PS. I've seen some of the unnecessary harsh reviews... As a reminder please treat your movers with respect. Don't get angry when they take a small break, it's inhumane. Also, buying them some lunch and insisting they have a break in between is common decency. (Obviously they were not expecting that). Please remember: They work incredibly hard!!. Small tokens like this cost very little and mean a lot to people who spend their days working a physical taxing profession. Be kind and respectful and they will too. read more

Justin is so helpful his team is organized and efficient. He and his staff went above and beyond to help me out in a pinch. Amazing

I wish I wrote this review sooner! It's been over a year but I can't even get into my storage because the crew just "threw" my things in there! Last time I went to storage things fell out hit me in the head and glass broke everywhere! The first crew to move some of my stuff to my apartment was awesome'. Although the young kid kept asking after every piece was entered into their truck "is that it". Moving is stressful he doesn't need to ask that question over and over! The second crew who moved my remaining things into my storage at my apartment were the worst! They only cared if there were stairs I told them 3 times NO STAIRS! It's like they didn't believe me! They threw my stuff into storage and were pissed they had to drive to Carson to dump some things. Now I need help to rearrange my storage which will cost! Terrible second crew assigned! read more

Great customer service from my first call through the final move. Professional, courteous and friendly staff and movers. They were right on time and actually moved everything just under their initial estimate. Excellent job! read more

These guys were amazing! We wanted only our furniture and heavy things moved as we were only going about a mile and we had handled our smaller items ourselves. That being said, we have a big house with a lot of heavy items! We were quoted a fair price (actually ended up being less on move day) and booked our date. They were in good communication leading up to our scheduled day. The morning of our move, they came with SIX guys and three trucks! Super polite young men and very hardworking. They knocked our entire move out in four hours including disassembling and reassembling the beds. I HIGHLY recommend them. Great job! read more

I used Two Men for both a move and junk removal. Both crews were professional, polite and friendly. The movers handled my stuff with care, and kept shooing me off when I tried to help out, insisting I let them take care of things. No job ever goes perfectly, there were a few glitches, with my move, but 2 Mens's crews made sure things got finished properly, coming back twice to do so. The young man sent to do my junk removal cleaned out my apartment in under an hour, and was as professional and friendly as the moving crew. Getting a quote for both jobs was easy over the phone, I gave descriptions of my possessions and junk to let them estimate the size of the jobs and got both quotes in under 20 minutes. The final costs for both jobs actually were a little below quote, a pleasant surprise. Everyone I dealt with at Two Men was professional, friendly, and easy to work with. read more

Professional and wld use them again showed up in time and were not only professional but also very nice and respectful listened to my direction when they didn't have to took my stress down to low levels I wld use them again read more

A lot of my clients have used them an been very satisfied with the results. Several clients had loads that had to go to several cities such as Stockton, CA to Scottsdale AZ from Reno. They were thrilled with the service. read more

In response to Two Men and a Truck's reply to my review, my wife is severely disabled and Reno had unusually bad weather this winter plus we told them we needed help packing and boxes early on, yet this awful company keeps blaming us for their men dropping, banging, and damaging and losing several items of our stuff. They would rather blame the customer than accept responsibility. They make excuses rather than act like a stand up company. It was THEIR men who damaged and lost our items and if they packed some of our stuff that does NOT give them the right to destroy our property or lose it!!!! read more

We were moving from Nevada City over to Reno and I cannot say enough good things about the team. It started when we went into the place to speak with someone and Justin helped walk us through the entire process and even provided coffee. He was very professional and thorough in his explanation of everything. They confirmed again the day before the move and the morning of. The driver Roman called to let us know that he was leaving to head to us and his team arrived right on time that he quoted us. They were systematic, professional, and took extra care of all of the things we had. I have cabinets that were my mother's and they paid extra attention to those. Angel and Fisu were such hard workers and under Roman's guidance they were an incredible team. The final price was exactly as quoted and within the exact time frame as well. Their price was less than us doing it on our own. I would HIGHLY recommend this company for any of your moving needs. read more

I hired this company for a move from Nevada to Oregon last week. The moving team got the job done timely and efficiently. However, one of their employees stole a wallet from me with thousands of dollars of cash in it as they were leaving my drop location. Luckily, I noticed the wallet was missing immediately, and was able to stop the movers in the parking lot before they left. After about a 15 minutes standoff and a warning to call the police, the wallet was returned with all the cash accounted for. The General Manager, Justin, was notified of the situation and was supportive while the money was missing. Justin stated the next day he would get back to me after speaking to the owner about a discount do to this inconvenience, and now he is mysteriously ghosting me and will not return texts or phone calls. The attempt to steal from me was extremely violating and unprofessional. I should also mention that they only sent 3 of the 4 movers to the drop point. When they loaded the truck, one of their employees barely helped with anything and was pretty much a waste. He was apparently asked to not continue to the drop location. The company definitely need to look into the caliber of people they hire both from a work ethic and integrity standpoint. Very disappointed in how this move ended up and I would be very cautious to recommend this company. While the theft is directly related to a person, it is still a reflection on the company and management to have this happen within their organization. The lack of follow up from the Management team is extremely disappointing. I went to do a review after the move on the company site and the site did not allow me to make comments, maybe because I gave only 1 star. read more

I had a scheduled move for a piano and they no-showed and wouldn't return my calls. Very frustrating and unprofessional to say the least.

Hardest working guys I've ever seen. Work until the job is done. Very careful with your possessions. Would highly recommend

Although I am happy that the guys were very quick and respectful of my stuff and that the cost was lower Than quoted, I wish they would have handled my piano a little better. My hope is that it wasn't gonna touch the ground from old home to truck, and then again from Truck to new home. But it did four times - I get that it's heavy but a little more care please. If I were to move the piano again, I would hire the Piano Mover Company that I hired the first time. I felt myself cringe every time they banged the piano on the ground. They also did not unwrap the piano, the desk, and chair in the music room. The crew left water bottles at the old house and new house. Also, one worker texting and on personal phone calls the whole time. Which I get, but I'm paying $1500 for efficiency, and not to hear about what your plans after work are. read more

We utilized Two Men and a Trucks services for a second time and another great moving experience! The crew was efficient, professional, respectful and very careful with our furniture/belongings and home. I highly recommend Two Men and a Truck of Reno! read more

We moved from Reno to Spokane. It was the worst experience ever!! They damaged alot of our things. Half of the workers had poor hygiene and it was difficult to even be in the same room with them. One guys that was training, didn't feel well and was using our bathroom for hours during the move. They pack everything on top of each other, whether it was marked fragile or not. The dryer was completely dinged on top, no mattress covers that we paid for, and our TVs were not covered and many other things. They paid for some of damages. The second load was damaged as well, and they will not take any responsibility. We spoke with Justin the manager. He is absolutely unprofessional and will not let you talk and talks over you. Terrible customer service at his end. We had the rest of our stuff put in storage because WE underestimated incorrectly. When our new movers (contracted) went to get our stuff, the storage unit gave our movers the wrong storage unit. Our movers traveled 13 hours each way with the wrong items. I would never recommend this company, read more

The worst Movers broke my stuff and overcharge me also lost the key to my storage. Was super rude take them seven hours to move a basically one bedroom apartment 10 miles down the road and charged me 700 dollars. Had to tell them to wrap my stuff they wasn't going to even protect my furniture. Then threw a fit for me being on the third floor at a storage unit total loser and scam artist. read more

Two Men and a Truck Moving - Not even 50% full truck that took over three hours. - Movers Near Me - Reno, Nevada

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I cannot say enough good things about Two Men and a Truck. Everything was seamless. From the quoting process all the way to loading and unloading. Our move was estimated to take 5-7 hours and the guys got it done in 3! I couldn't believe it. Not only did that save us money in the long run, but it gave us more time to enjoy our new apartment and settle in. They were an hour early, too! Polite, prompt, professional, efficient and productive. I will absolutely use Two Men and a Truck for all future moves and I will sing their praises to everyone I know looking for help on a move. Thank you so much for your help! read more

Just helped our daughter move out of her apartment in south Reno into a townhouse in Sparks. If it weren't for Josh and his team, I would not know what to do. The team was reliable and efficient. The move was from a third floor apartment without an elevator. Thanks again for the smooth and efficient move. read more

Andrew and Fabio were the very best!! They took the best care of our households goods both at pick up and delivery. We didn't have any damages due to their care and professionalism. They were extremely kind as well. We would recommend this company to anyone and advise you don't look any further...because you can't do better! read more

There service is great. They give you a set price and stick to it. Their service is excellent and so the staff they have. My daughter just move to Washington and was happy they were on time. If you need to move make sure you call them. read more

Would give them zero stars if I could. None of my furniture was wrapped. There was damage to a few pieces of furniture. The worst were the boxes. They moved my stuff into a storage locker and stacked all my heavy boxes on lighter ones. Over half the boxes were damaged in some way. Four pieces of my great grandmother's china were broken which to me is irreplaceable. Heavy fragile boxes, clearly marked, were stacked on top of clothing boxes. Will never do business with this co read more

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I waited for my review, very happy with the office staff, and scheduling. To make a long story short, almost every piece of furniture moved/stored was damaged in some way, which was reported to the office staff. We were given a check to cover some of the damages, but, the furniture has deep gouges, which can't be fixed. We also had damage in our new home to door jams, some of the scratches were very deep. All in all, the workers worked very hard, and were here for the time promised, we will never use this service again. read more

This was an excellent moving experience. They moved my two bedroom home 5 miles in Reno. It took 5 1/2 hours with three men. The three men were so polite and conscientious. They wrapped all the furniture with moving blankets and then wrapped them with plastic so they wouldn't be damaged. BD and the others (sorry it's been too long and I forgot their names) were great. I was so pleased that I tipped the three men generously. Highly recommend this company, everything from set up to completion was very satisfactory indeed! read more

These guys helped me out moving my mom back to California after health issues. Josh was so courteous and helpful. Got right back with dates and times and the price was great!! Can't say enough good things about them! read more

The guys are great, younger & hard working, but be careful when you're telling them how big your house is & what needs to be moved. In fact, I would suggest you have someone come out and take a look before the estimate. I have a pretty detailed list of what would need to be moved & as it turns out, not everything would fit on the truck, so now I'm in it for another $600. Also, they don't do a very good job of putting the furniture back together. I now have a sleep number mattress that won't fill, a dresser without a mirror (and I can't find the hard ware to do it myself, and other bits and pieces of didn't get put where I asked.... So, if it's a small move, you should be okay with 2 guys and a truck, but for a large move, I would go with someone else. read more

Just recently finished a long distance exclusive move with Two men and a Truck from Reno, NV. Actually took four men and two trucks to move all our stuff across the country. Julio, Andrew, Ricardo, and Zach worked very hard and were all very professional. I highly recommend them for any long distance moving need. read more

Great staff. Followed COVID procedures and followed through everything they said. I had a swim spa that need to be moved from one side to another and up hill. They were able to to move it within the quoted time frame and price and in one piece. The move itself was impressive will use them again. read more

Two Men and a Truck Moving - Moving a 14 foot swim spa. - Movers Near Me - Reno, Nevada

Two Men and a Truck in Reno is a fantastic company. Wyatt, Adorius, Leland and Alexis were the best. The made the move so easy and the price was VERY fair. If you are looking for a great local moving company call them today! read more

Horrible. We moved in November approximately 20 miles away. Everyone was polite and informative prior to the move but the actual move was horrific. Most of my furniture and antiques were damaged in one way or another. They turned my 60 year old piano on its "side" for no apparent reason and broke the hinges and the sheet music stand on it. They also "rolled" my safe "end over end" into my office from the truck. Everything was chipped, broken or upended and throw around like it was garbage. I literally had to go thru everything I own to re-organize and straighten everything, down to my paper clips in my desk ( the desk was also moved sideways, the clips were everywhere in all 3 drawers and falling out of the desk... instead of in one drawer the way it left our old house). Everything was also covered in dirt/dust, I assume from the inside of the truck. They were rushing as the day passed by and they also took a giant box (like the kind the grocery store has for pumpkins) and threw all the misc. stuff in it and then brought it to our new house and randomly dumped the items wherever they wanted. Four out of 6 lamps were broken in transit and We are still looking for lost stuff due to their mishandling our personal items. BUYER BEWARE!! I wouldn't use this company again if my life depended on it!! Absolutely unprofessional!, read more

The movers bashed in the top of our $1200 new dishwasher and refused to attempt repair or replacement cost. But they did offer travel fuel reimbursement!! DO NOT USE TWO MEN EVER!! PARTICULARLY RENO BRANCH!! read more