Tyler Scanlan - State Farm Insurance Agent

Mathew and Olivia were extremely knowledgeable, helpful and just great folks in general. Glad I…read moremade the switch, they made it super easy and will be saving me about $400 a year compared to Allstate. Keep up the great customer service!

I've been with State Farm for so long that I can't even remember when I signed up. It's taken 4…read moremonths with Brady's office to make me rethink who I want to have my car insurance through. Here's how it started: I called because I was moving to Illinois and wanted to get a quote for car insurance. The woman on the phone asked for all of my info, what I wanted for coverage, etc. and said someone would call me back. The guy who called took nearly a half hour because instead of doing the work on the back end and getting a quote he decided he was going to ask me all of the exact same questions and just set the policy up at that point in time. Frustrating, but whatever. Then about a month later I get an email saying they're gonna cancel my policy because they haven't received something I was supposed to sign, that I was never told about. I didn't even receive the document so they sent another one to me indicating where to sign. I signed it and sent it off to them. Turns out they needed two signatures not the one they indicated. This time the guy at the office emails me and says that he's sending over a digital copy and I can scan and send it back. So I do. About a week later I get ANOTHER email saying that that actually wasn't good enough. And they're sending the documents to me in the mail, sign them, and send them back. Fine. I do it. Again. The guy at the office emails me and says we should be good to go. Cool. It's November at this point. I have auto pay so I think nothing of it. I logged in earlier this month (January) to find out that I had no access to my policy, and it was cancelled in November. So I had been driving around with no coverage for two months and didn't even know it. I called about it and the guy who had been "helping me" the entire time said he'd look into it. He should have followed up with it initially after all of the problems. He called me back and basically gave me a "it was in cancellation. Trust us you were still covered." Now I have to argue back and forth about payments because they want me to pay for the months where they weren't charging me, but I didn't have access to my policy? I bet if I got in an accident those months they'd fight tooth and nail to say I wasn't covered. Anyway. He finally gets back to me and says that the total will be $191.41. So why did I get a bill yesterday wanting, $459.27? I called another agent to switch to them. This office called me and tried to blame the underwriting department in the company. Hold yourselves accountable. I would never let this office have one of my policies again. It's being run by a bunch of clowns.

Mike McNicholas - State Farm Insurance Agent

Mike was compassionate when I filed a recent claim. He got…read moreinvolved in the claim and I received money surprisingly fast. Mike is experienced and accessible.

Jeff Peabody - COUNTRY Financial representative

Jeff and his staff are so helpful - from selecting coverage to making changes to assisting with…read moreclaims or requests from the corporate office. We have all of our policies with them and wouldn't think of going anywhere else.

US Insurance Company of America

3.0

The most terrible customer service you can imagine. Thieves and professional liars. I dealt with…read morethem for 5 years as of today. And the first claim they stab me in the back, deductible is ok and understanding or but making stories that I missed looking deeply in the policy ( they claim it that I missed reading it ). All I say they are professional liars them and Freiburg insurance people in Quincy IL. I lost a lot because of them. The claim was when Macomb lost the power for 4 days. They never even paid me the labor to clean all freezers and coolers. I urge you not to deal with those liars. You will be as disappointed as I am now.

Great service and rates are ridiculously cheap! These guys do a great job on restaurants…read more(especially liquor liability) and provide an outstanding product. Highly recommend them!!!

Bailey Family Insurance

Bailey Family Insurance, is exceptional !! It is a…read morepositive refreshing experience. I had contacted Leona Niemeier. Personal Risk Advisor at Bailey's and discussed our insurance coverage details. Leona called back us back early afternoon the same day. We were able to visit the office a few days later and change our coverage for substantial savings, on home and auto. The office is welcoming low-key atmosphere, no high-pressure sales. We met the staff ,and Mark Bailey welcomed us , explaining the business. Thier detail and appreciation is sincere. Big change from being just a a profit statistic from other carries. Able to have actual personal caring contact. Thank You Dan & Alberta Woolfolk

Was shopping around for car and home insurance. Contacted Bailey Family insurance, was almost…read moreimmediately responded to with my online query. They not only got us a great rate on both we ended up with more coverage for less money. The customer service from Keely was top notch! Highly recommend them for all your insurance needs.

Dave O'Dell

Dave has helped my family for years and he has ansewerd are insurance questions. If he don't know…read morethe answer he will find out and let you know. He dose what the big companies do with that little town family oriented feeling that he really wants to help you get what you need with out all the stuff you don't, he wants to help not just for your business but your trust that he will do his best to get what you need by checking several different options. I'm glad we have him here in our town. Thanks Dave for being here for my family.

Mays Ron Ofc

This is the best tax place I have every seen they take there time to explain to you about your…read moreservice, and very friendly. They are also available year around.

Chris Lyons - COUNTRY Financial representative

If You're looking for someone who has your best interest in mind Chris Lyonds is probably your…read moreinsurance guy I would recommend them to anyone someone you can trust and give you the best deal I have several accounts with them and I'm very satisfiedj .

LeaderOne Financial

3.0

Andrew Cornett with LeaderOne Financial is a dedicated individual with a drive to help his clients…read morerealize their dreams. Andrew exudes a passion for making things happen for people that is second to none!

This company is horrible!!! Lack of communication it took me 3 months to close on my house thru…read morethem and the only way I made progress to get to that is call everyday to make sure it was getting done. My loan officer was very rude he dropped the ball on every thing my interest rate went up 1 percent because he wouldn't lock in my rate. He told me he would watch it and if it started to go up he would then. It was me who told him the rates were up. I had to sign paperwork twice and the second time he told me it took the couple before me 4 times!! Wow what a joke it took them less then 30 days to sell my loan to someone else. now I find out the payment I made they didn't even apply to my loan now im fighting them with that. Oh and there corporate office said they would get back to me when I complained yep still waiting. Shows what kind of people they are. There is a lot more I could write but it would take much more then this little box to explain. My suggestion is not to go thru them. If you do then good luck cause your going to need it.

Warren Boynton State Bank

4.5