Watching the teamwork and obvious happiness of the employees and management was really impressive…read more The store is well organized and very clean.

Very happy to have a place to stop that welcomes dogs in a dedicated area. I passed your rest area…read morestops on my Journey to reach here. Poop bags were well stocked and there was seats and a table nearby for people that want to take a break with their dog out of the car. The gate needs attention before any dogs can be completely off leash.

This is an exceptional RV business. The employees go so far beyond in service excellence. The owner…read moreJohn listens closely and helps customers to find the RV that will fit all of their needs and dreams! That's what happened to us and we so glad we found them!

I am extremely disappointed with my experience at Campers Choice…read more We dropped our trailer off on June 5 with a clear list of requested work: seal the roof, repair or replace the skylight, caulk the windows, and service the A/C (or replace it if necessary). On the way to the shop, we also had a tire blowout that caused additional damages and insurance getting involved. After having our trailer for nearly three weeks, we received a call saying it was ready. We were told the tires had been replaced, the wheel bearings repacked, the inspection completed, and the skylight repaired. However, before we picked it up, we received another call admitting the skylight had not actually been repaired. When we arrived, we also discovered the A/C had not been serviced and the window caulking had not been done either. My biggest frustration isn't just that the requested work wasn't completed--it's the lack of communication and being told repairs were finished when they were not. After waiting three weeks I expected honest communication and for the work we requested to be completed or, at the very least, to be informed if it couldn't be. We had to call many times for updates and to ensure our trailer would be usable by the 4th of July weekend. After picking up the trailer on June 26th we had requested a manager to call us and were told he would call on the 27th. Today is July 1st and still no call to date. Unfortunately, this experience left us feeling frustrated, disappointed, and unable to trust the information I was given. I hope Campers Choice improves its communication and follow-through so other customers don't have a similar experience.

Would go zero stars if I could. They replaced a diesel injection pump, the pump leaked immediately…read moreand they still haven't called me back for replacement. I've emailed and left voicemails all the way to the GM - stay clear of Pape and unfortunately JD if this is the partner they trust.

Took in a gear box to get an estimate on a repair. Dropped item off at the Chehalis location and…read morehad to call the store multiple times to try and get information on what it would take to fix the part. First info I could get was that they were over $400 into a repair that I did NOT authorize. Was shocked to say the least! I only wanted a quote! It had only had two broken bearings and some bad seals. I could buy a new gear box twice for that! Again, never asked them to fix it, only what it might cost to fix it. I let the asst. mngr. know that I never authorized them to make repairs and that that was an unreasonable price considering I could buy a new one twice for that. Finally spoke to a manager who basically told me this was the price (they had discounted from 95$ an hour in labor to $80 but still, the price was going to be over $400 of unauthorized work!!!) and either I could pay it or they would scrap my gear box. What the? Who does that? They never quoted me a price! And now they are going to keep my gear box! Pretty sure that is stealing! Going to pursue this further. Not cool Washington Tractor. You won't see any of my business from here on out.

What an inventory! The most diverse fleet I've ever seen from roto-hammer bits to rock crushers.read more

I was able to pickup a trailer on Saturday just before noon that I wasn't going to use until 4:00…read moream Monday and they only charged me for the day I USED it. They're closed on Sunday and don't open until 7:00 am on Monday so this consideration they gave me was awesome. Because of this level of customer service, they will continue to have my business.

We bought our Kubota tractor in Oregon but moved to Washington and have had great assistance since…read morethen from these folks. Even when we weren't looking to buy something new or get service done they've been able to help us work out options and think through alternative solutions. Professional and pleasant to work with. Next time we buy, it'll be from them.

WARNING!!! Do not give them your business ever!!! They had my B7100 tractor for over a month and a…read morehalf. While trying to fix my tractor they repeatedly had numerous excuses of parts not arriving on time etc. They broke parts on my tractor in the process of repairing my tractor. I can go on and on. Went to pick up my tractor the battery was dead. Got home the right front tire was flat (wonder how that happened) and my tranny grinds very badly when shifting gear (still not fixed and dam sure I am not taking back to RMT ever again. Bottom line, if you do not want to be ripped off, receive bad customer service and have your equipment repaired correctly DO NOT TAKE IT TO RMT EQUIPMENT. Buy your equipment from Washington Tractor or Brimm.