While at the Centralia Napa auto parts today, my husband and witnessed what we were told was the…read morestore manager NOT wearing his mask. The other two staff at the counter were but he walked from the back and sat at his desk with no mask on. He also walked around the store with out a mask on as other customers came into the store. He sound very rude and short with one of the staff members.My husband had said something to one of the counter staff and with out even looking up or acknowledging anything he made a snarky comment to my husband. If we weren't already in the process of checking out my husband said we would have left right then. How do you expect your staff to follow the COVID precautions while the store manager doesn't and talks rude to the staff while customers are in the store. We will be taking our business else where.

Jason the manager was very helpful with my brake system.His crew is awesome.I would recommend them.read more

I can't take my windshield apart so I went back and they did it for me. Yay!! they always willing…read moreto help especially for women's.

Revised from a previous 4 Star review. We ordered headlight assemblies and were called to let us…read moreknow they were in. Headed up to pick them up and upon arriving we were told they didn't know what we were talking about, they didn't have any assemblies or any headlight parts ordered for the day. My son headed back home and I called and spoke to the asst mgr to ask him to check on it. 2 minutes later he said they have them and we can come back in to pick them up. Absolute left hand not knowing what right hand is doing which wastes everyone's time. We previously had pretty good service there and I would have left the review at 4 stars. Except, during my call I mentioned all of this and the asst mgr didn't even pretend to care about the feedback. He said "well, he's got them now so..." Yes, we have them and won't be coming back for anything else. They would have let us leave just after calling us to come in to get parts we ordered and paid for only to send us home because they can't communicate internally.

Centralia is not short on auto parts stores and good number of them are locally owned (which I…read morenormally like to shop at locally owned), but I have no issue with hitting this branch of a national chain. I fully recommend the Centralia Auto Zone. I have been there a number of times and have always found what I'm looking for at a reasonable price. They have all the typical things you'd expect to find at an auto parts store ... plus they have friendly and knowledgeable staff. They greet you as you come in and ask if there's anything they can help you find ... but also, they just let you look around and don't badger you as you look through the aisles! Thank you for that! The last visit I had was a great experience. I had bought a repair kit for part of my wife's car, brought it to the house, and was having a devil of a time getting it to work. I drove back to the store and asked one of the associates about suggestions that she might have. She helped me out straightaway, gave some tips, encouraged me to try it out in the parking lot and if it wasn't working ... she'd come out and help!! Amazing customer service! That's the kind of service that will keep me coming back! Again --- highly recommend the Centralia Auto Zone for all of your repair parts needs!

I called Mark on the phone first to find out about my warranty on my battery. After arriving Mark…read morehad the battery out already. All the paperwork, tools, everything needed to help me replace my battery. We were able to replace it without a hitch and then the next day he called me to make sure that everything was good. I thought that was great and I really appreciate Mark's service. Thank you, AutoZone

Awesome customer service, nick was amazing at helping us out with some headlights for my son's…read moretruck. Appreciate all the employees who helped us get what we needed and back on the road!

some worker was yelling at there coworker and me as a customer don't appreciate a man doing his job…read moretrying to provide for his family getting yelled at for picking up oil they guy was yelling at him saying "put that down" and the coworker said okay and it was just very sad to see no one should be getting yelled at like that, very disrespectful

Over priced compared to other parts stores in the area. and the people have awful attitudes there…read more Too many other places to buy parts from to go through the agony of walking into this place

From the owner: Established in 1945…read more NAPA Auto Parts - Wilson Parts opened our doors with our Chehalis location in 1945. We have continuously supplied our do-it-yourself customers with quality parts and ASE-Certified direction on their projects. With over 70 years of customer service under our belts, NAPA Auto Parts - Wilson Parts is your trusted shop for your auto part needs, stop in today at our conveniently located shop in Rochester. Stop into our original home location in Chehalis. And we’ll take care of you.

Lady working the front desk is so much help and all around amazing says she's been in the industry…read more20 years and it shows! Was amazing help with my truck and getting the right front end parts

They just did a stellar job on my spray in bed liner. Easy in and out and responsive to our needs…read more Thank you! Will look to them in the future for other work.

Heaven sent for repairs and second to none in emergencies. Today was an example. Thank you so…read moremuch!

Absolutely awesome service...not only to my vehicle but to me as well.while there I was served BBQ…read moreHAMBURGER ,POTATO SALAD, CHIPS THE WORKS...all because I mentioned they had taken out the candy machine lol..PS the burger was the BEST EVER ...THE SALAD WOW...My wife put in a request for order to go but sorry no take out lol.My vehicle service has always be spot on and I have always been treated very well here.In my opinion I would recommend them as the place to go.You will never make everyone happy but they DO THEIR BEST AND GO THAT EXTRA MILE TO TRY TO DOGET THE JOB DONE RIGHT ,Rick Hoar.PS I have had more than one vehicle done here and different types and sizes..one medium duty truck.Not many shops can even work on those.