Excellent timely service, and exceptional customer care - i observed the staff handling a very long…read morestring of customers with consistent attention and care despite the pace. I've made multiple visits with the same great results Highly recommended!! Gayle

I've been going to Discount Tire for over 20 years, so I'm not just some random customer--I'm going…read moreto be honest and fair. This was my first day off in multiple weeks, and I scheduled this ahead of time. I called and explained my situation to Tom before coming in, but when I got there, he was on lunch, so I had to start all over and re-explain everything--which was frustrating right off the bat. Honestly, this was one of the most annoying experiences I've had--at least in the beginning. My interaction with Race Valentin didn't go well at first. There was a lot of back and forth, details getting mixed up (he even thought my car was a 2013 instead of a 2023), and I didn't feel like I was being heard. I was already short on time, and by that point I was close to tears. BUT--this is where they turned it around. They filled up my tires, completed the rotation (which is what I originally came in for), and then went above and beyond. They found that a previous mechanic had installed a cheap knockoff sensor. Instead of just telling me and sending me on my way, they replaced TWO sensors, fixed the issue, and even handled my windshield wiper--all at no cost to me. By the time I left, everything was working exactly how it should. So yes--rough start, but strong finish. If anything, communication upfront (especially at the management level) could really be improved. But they made it right, and that goes a long way. I even called back after I got home to let them know everything was working perfectly--because that part matters too.

Replaced our retired longtime Black Lake mechanic. Not disappointed. Fixed botched brake job by…read moreour first attempt at a replacement. Pleased with work since--agree with other reviews.

We needed an oil change, so I got an appointment. The work was done in a timely manner. I could…read morehave waited in the shop, but chose to go for a walk around the corner to the Shipwreck cafe. Was pleased to meet Richard, as this is a very convenient shop.

Got a quote on 4 used tires, one was damaged so they told me to come back the following day having…read morepaid for all 4. Come back, don't seem to recognize me or the vehicle. Tell them why I'm there, told to come back in 2 MORE DAYS. Told it would be here first thing. Arrive on arranged day, remind him of our conversation. Guy leaves, brings another guy I've never seen that tells me it is for mid day and that I'm wrong about all the previous promises made. What a bunch of clowns. Got a refund for the missing tire now I'm on mismatched tires. Thanks for nothing you bunch of losers.

Dismounted and mounted two new tires on my wheels. Only paid $40.00! Great job! Got right in and…read moreout, no waiting and friendly gentleman!

Always amazing and quick service i will always come back here. Convenient and easy. Thank you so…read moremuch.

They told my fiance just gor balancing and discounting for $60-$80 great. They grabbed the tires at…read moreour house and came back, and they changed their price 30 minutes later. They now said it was $140 told us $60 every 2. Last time I went to school, 6x2 is 12..so that would make it $120. We asked if they would take $120 then. They said yes but without balancing. These guys change prices to fit their wants at any givin time. (Not to mention. Can't do math)

My friend and I were on our way to Seattle when we noticed something dragging beneath the car…read more Worried it might be something serious, we made an unexpected stop at Les Schwab. As we walked up to the garage, clearly looking a little stressed, we were greeted by a kind gentleman named Parker. He saw the concern on our faces, quickly checked out the car, and assured us he could get us back on the road in no time. And that's exactly what he did. Just wanted to leave this here as a heartfelt thank-you to Parker and the team at this Les Schwab location for being so attentive and kind. Your customer service was top-tier and truly appreciated. Keep up the great work--it does not go unnoticed!

I had six tires and rims to get rid of. When I called the store, I explained that I had six tires…read moremounted on rims. She took a minute to go check and told me they were $4.99 for each tire and nothing for the rims. I said "So that's thirty bucks for six, right"? And she said that was right. When I went to the store to drop them off, it was actually eighty dollars because they were were on the rims. I told them that was different than I was told, and the response was indifference. So just get it right the first time. Bad service...bad response. Zero stars on this one if I could. It wasn't until I came to write the review that I saw their 3.6 rating. With all of the other options we have, you'd think they'd be working hard to get a 4.8 or so. But based on their review numbers, customer service isn't their strong suit.

Always a 5 star experience…read more Ben, Mike, and Mark are always helpful, courteous and great communicators.

Had our truck worked on. The brakes were off, they fixed it the same day and it works like a charm…read more Thanks for the quick and efficient service.

They were so sweet and helped us out the day we brought our car in and gave us the most reasonable…read moreprice on the repairs we needed! This is after we already got rates from other mechanics! I am beyond thrilled

The blower motor in my Kia Soul went out last September. Kia gave me a quote of, just shy of $1300…read more I contacted a few automotive garages and got some surprising estimates. I chose The Tire Dogs on Division in Olympia. They quoted me a tad over $500. I took my car back 3 days later and had them do the job. Kia stated it was a 5 hour job. Well, Tire Dogs did it in less than 1 1/2 hours and they reduced the quoted price by $200. because it took them far less time to do than they thought. I am completely satisfied I made a great decision in choosing them. Friendly, professional and amazingly honest. Thanks Tire Dogs in Olympia.

I came in for an alignment and was in a time crunch, they knew that and worked promptly and got me…read moreout on time.. massive thanks to Ray, Kendrick, and Brandon.. absolutely recommend!!!!

We came in with a tire needing replacement right before closing, and they went above and beyond to…read moremake sure we could hit the road on the same day. Very communicative and helpful.

Everything went well always satisfied had my dog had a flat tire and they let me bring her into the…read morestore didn't have a leash. She was very good I thought the employees were fantastic

Worst & dumbest employees I have ever seen working on cars. They really have no idea what they are…read moresaying or doing. Almost all of what they are saying to people is more like a sales person & they want you to like what they like. I would never go back here. Best part of this is I am ASE certified. Even a little better than that is I called discount tire & they said the opposite of what Les Schwab was trying to push. It's Time for people to start to really pay attention. Do your own research. Don't fall for their bs & lack of knowledge. Remember wheels & brakes can keep you safe or kill you. We all have internet on our phones. Start reading & be smart.

Hands down the BEST tire shop around! Tire Dogs has absolutely incredible customer service,…read moreunbeatable prices, and an owner who genuinely cares about his customers. From the moment you walk in, you're treated with respect and honesty--something that's hard to find these days. Their prices blew everyone else out of the water, and the quality of service was second to none. No pressure, no games, just great people doing great work. If you need tires or any tire-related service, do yourself a favor and go to Tire Dogs. I recommend this place 1000% and won't hesitate to send friends and family their way!

In my opinion there is not a nicer and more honest place around to take your car. These guys are…read moregreat! 100% recommendation them for tires and brakes!! Great value and quality service!!!