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    U Call We Haul

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

    Services - U Call We Haul

    Property cleanout

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    4 years ago

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    Ontime Services

    Ontime Services

    3.6
    (8 reviews)

    To start off the only good thing I have to say about this company is that they pickup my trash…read moreevery week which is what I pay for. That's why I gave at least one star. If you ever have a billing issue or any kind of customer service questions forget it! To get anyone pick up the phone or answer an email is literally an act of Congress. You may think I'm kidding but I have left literally 20+ messages and numerous emails. Once in a blue moon someone answers and they promise to fix my ongoing billing issue. I even had to stop the guy dumping my trash to actually call Oliver. I was promised almost a month ago it would be corrected. Next billing cycle only part of the issue was resolved. Numerous calls and emails again with no answer or callback. Even if I am maybe mistaken about the billing issue they won't even call and explain why. I have never had a company neglect their customers so bad with their customer service. I stay with them because they are a small company with pretty good prices and my billing issue isn't astronomical amounts of money but even if I wanted to drop service I wouldn't be able to get ahold of anyone to cancel.

    These are shady folks that tried to scam us by not depositing a perfectly good check made out to…read morethe business as we always have . Then asking us to give them a new check in a personal name not the business. Then charging us late fees because they suddenly couldn't take a check in the business name. When we asked to get the check we sent them that was made out to the business back they agreed then refused to. We refused to supply them with a new check without the old check back. We tried reaching them for weeks without getting any response. It was only when we canceled the service by email that we got a cryptic email from them acknowledging cancellation but no mention of getting a new check or when they would pick up the trash cans. Then we suddenly get emails with crazy amounts of money we owe. Late fees, other weird fees totaling $450 extra! When we asked about it no response. Next email said they would put a lien on our house. All this because of their shady request to get a new check in a personal name not the business. No attempt to contact us, return the check, or get new checks. Avoid at all costs! Note: the business doesn't address in its response them not cashing the check we sent them or why they refused to return the check, or return our calls. Clearly we paid to the business and they chose not to accept payment in the business name. A scam to try and collect more fees. It won't work with us.Shady. Avoid.

    U Call We Haul - junkremovalandhauling - Updated June 2026

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