I have used them for over 20 yrs. always fair and very accommodating! Love them!!!Kathy Diamondread more

I would give a 0 if it has the choice available. I never read reviews before I rent. I will now!!…read moreThis place is a complete scam! The cars are dinged up. They go after your insurance and place a claim, even for damage existing already. If they actually get money from your insurance company, they pocket the money! The dings and dents don't get repaired. DO NOT RENT FROM THESE SCAMMERS! I was at he Seattle Washington site, the absolute rudest staff! Pay extra, go through a reapable company

I rented a large truck from Penske and I had a great experience. The cute worker helped me select…read morethe biggest truck that I could drive. It was a 26' diesel with a hydraulic lift gate. When I first drove the truck, I was a bit intimidated by its size. But I figured out the brakes and how to drive it fairly quickly. Renting this truck for two days cost the same as renting a Uhaul for three hours, $110! Big difference in price! Plus, I was able to negotiate the price per mile to $0.55. That was a deal because I paid $0.99 at Uhaul. Anyway, the truck performed flawlessly for my move. I filled it up, returned it, and was greeted by the same cute worker. Excellent service and truck!

Coming in from out of town called ahead to reserve a truck for a business account that is has been…read morein business for over 10 years. They asked for a 5000 dollar deposit which we agreed too. We get to the location to rent the truck the clerk says the deposit has to be made in a cashiers check. It's the most shady business I have ever heard they would not expect the American Express for a deposit. Biggest waste of time i don't recommend this location.

No complaints here! Everything was handled super quickly without any complications. The service is…read moresuper friendly and they really go above and beyond for their customers.

Well, well, Yelpers, your girl is back with another YELPTASTIC review…read more I visited this UHAUL location on Clark Ave. in early June 2020 when I needed to get a small sofa moved from a friend's house and into my apartment (free sofa by the way). June 2020 is the same time when the Coronavirus outbreak was rampant across the USA and the world. I can't remember if any U-Haul employees were even wearing masks I got a rental pickup truck (see photos). I didn't need any extra equipment such as a rope but if you do, they have supplies available for purchase inside the office. TIP -- Renting during a weekend is cheaper because it costs less per mile than if you rent during the week. "It" meaning gas I believe. Before I arrived, I had previously booked the type of car that I wanted to pick up online. Then, when I showed up on Saturday morning, a front desk clerk helped me check-out the rental car. SERVICE -- Service was smooth from the moment I arrived to the moment I returned. When I arrived, one of the employees explained to me the basics of the car and also refueling the vehicle before I returned. I also could pay to not refuel the car but I choose to out petrol/fuel back in the vehicle myself after I was done driving. I waited just a little bit for the car guy to bring out the rental car to me but it was less than 5 minutes. Once I was done using the rental pickup truck, I returned it with the car keys. If you can't return the car during office hours then you can still bring the car back - just park it and there is a drop off box for you to place the keys in. TIGHT PARKING LOT -- One thing I will note about this location is that it is in a very tight location. The parking lot is where all the U-Hauls are parked so there is really no where for you to park your car as you go into the office. I was lucky to find a spot to park my car while I was in the office for a few minutes. Overall, this is a solid U-Haul (3.5/5 rating) but I probably will visit another location the next time I need to rent a car. Preferable, I'll visit a location that is bigger because the parking lot here at the Clark Ave. location is non-existent. Also, try to arrive early to pickup your rental car because it will get busy here later in the day. **** - 35/200 total reviews in 2020 - 411 total overall Yelp reviews - Reviewed on 8 October 2020

Got a trailer hitch put on my suv. Looks great and works great for my bike rack I highly recommendread more

If you go there at 645pm for propane don't expect it to get filled even though they close at 7pm…read more They will say "we about to close." When I asked "don't you close at 7pm for customers?" They said "we up out of here at 7pm." Lol great service gentlemen. Hard days work.

Scheduled a 10' truck rental to be picked up from the North Royalton Uhaul location to be dropped…read moreoff at this location. I also ordered a dolly and the insurance online prior to coming to the location to pick up. On the online order I mentioned / put into the request it was to be returned to another location, 30 miles away (Kamms Corners). I also mentioned this multiple times when I went to pick up the truck and they confirmed as they were looking over the order. They also overcharged me for a different dolly as they did not have the dolly I reserved online so they gave me a more expensive option. When I tried to return to Kamms Corners, this U-Haul location said I could not and had to return it to the original location. When I mentioned I stated this at least three times, the response was "you can call Uhaul customer service at Corporate if you want lady, but they or we can't and won't do anything". So then having to go back to the original location (North Royalton), there was a major accident on the highway next to the exit to the North Royalton U-Haul that delayed the drop off over an hour and a half. I called in advance to say I was coming 10 minutes after they closed- however no one would wait, and they said return it to the after hours drop off, which again was yet another additional charge. Not sure how anyone moves across the country with Uhaul if they are this messy between locations under 50 miles - such a terrible experience - avoid if you can!

Do not rent from budget. ESP this office. They're prob all alike. I questioned the truck I got…read moremaintenance and the guy (Sean) said he picked the truck with the least mileage and "it should be on". Doesn't that tell you something. Well it wasn't. I'm stuck for 7 hrs in west Texas with a broken wheel bearing and the company has done little to nothing to get me any help. Its a town of couple hundred. It's getting dark and it's going to snow and I'm stuck here until they can find a replacement truck. It's very cold and these people don't give a shit. They won't call me back and I have to call. They're low life's if you ask me. Am not in a good mood. Had enough money to get back to Phoenix and they tell me I hVe to pay for my own hotel room. They're low life's this company.