Even though I'm a mechanic by trade, even I know when a problem is to much for me to handle. I…read moreneeded transmission work done and I couldn't do it myself. Though they're a tad on the pricey side, they're knowledge and skill is well worth it. I was taught that there's to much legit work out there to rip people off and these guys take that idea to heart. When it comes down to brass tacks, these are the guys I trust, and I refuse to go elsewhere for any transmission work.

I have been taking my vehicles here for several years. They are so honest, knowledgeable,…read morereasonably priced, easy to work with and trustworthy. As a woman, I have never felt intimidated or taken advantage of. I won't use anyone else.

Owner & Management were very helpful in redesigning our Hydronic Boiler/Heating system. Bids came…read morein promptly as promised. Installing techs were prompt, profesional and informative. Highly recommend ASP based on this and past experieces.

We had a problem with our AC. It took several weeks to get to us and then they said it was a bad…read morecompressor (on a 1 1/2 year old Amana AC [done buy Amana]). They ordered the parts and it took weeks to get the parts and do the repairs. About a week later it sounded like it was going to blowup. They came back out, said the coolant was not vaporizing and the filter was to thick. Stuck a filter in that they had on the truck and said they would figure out what needed to be done and come back and to put in the correct filter. That was almost a month ago and it still isn't fixed and they keep putting us off.

I went to this shop because it was closest to me and because a friend of mine is friend's with the…read moreowners brother, I knew nothing of the business or their practices. My car is currently still in their shop, it's been there for two weeks. I figured this was reasonable because my car had quite a few unexpected issues, most recently involving a steering column replacement (the final issue I have been waiting on them to fix). I have been very understanding about the timeframe it's taking them to finish my car because they were nice enough to search for a used steering column for my car, and the shipping is of course hard to guarantee by a certain day. However, the steering column arrived yesterday. I wouldn't have known this if I didn't call them and ask for an update because they rarely have reached out to me about updates with my car (is this normal for all shops? I'm not experienced enough to know, I have only received one call from them from the first diagnosis a day after I dropped my car off. Everything else has been me reaching out to them, which they never seem happy about-- in fact I have been told NOT to call because they will call me. I waited a week throughout this process without hearing anything before I started ignoring that advice). I just got off the phone with Brad. I asked for an update on my car, knowing the used steering column might not work as they said they wouldn't be able to tell until they went in and installed it. On the phone call I just had with Brad he told me they didn't have time to work on my car today because they "were still working on yesterday's cars." This is immensely frustrating to me as a full time student that lives off campus and also needs to work. I do not understand why cars that came in yesterday have priority over my car that's been there for two weeks. I almost said exactly this to Brad over the phone but knew I wouldn't be able to manage a polite tone and instead just said thanks and hung up. I never leave reviews anywhere but the lack of priority for my car that I am spending thousands of dollars for them to fix doesn't make sense to me and is really making my day to day life difficult. I am lucky to have so many people willing to give me rides but some days I have had no way to get where I need to go. The most recent update was my breaking point with this place, likely will not be returning. UPDATE: I brought the rating up because I finally got my car back (on wednesday 2/5, initially brought in 1/20) and they were really nice!! Only charged for one alignment when two had to be done. Mentioned the long wait too. I hope they're able to implement a better priority system for cars that require more than the initial fix they come in for, that would have changed my review. Other than the communication difficulties I am happy with the work done on my car and please to have had a used steering column offered to me that was a LOT cheaper than a new part. I wish no harm to this business or the owners, I simply didn't have a stellar waiting/communication experience-- on the other hand I doubt they enjoyed doing so much unexpected work on my little kia soul lol. Might find myself here in the future in an emergency since it's closest to my current home in Rice Lake.

Had Brad's Auto Clinic do some work for me on a vehicle in the Spring of 2023, there was a small…read moreissue (at least small in my mind), but we got past it or so I thought. Even to the point of my giving Brad the benefit of the doubt and giving them another chance to work on a second vehicle of mine several months later. I set a time to stop in with my second vehicle on June 28, 2023. After arriving I told one of the technicians that the work that he had done several months earlier was working very well and that I appreciated it. That same technician was going to do some research on what I needed to have done now and get back to me wiith an idea of price and further details. I was all set to leave and Brad (the owner) came out and stated very loudly and abruptly that he wanted to "step into this conversation" as he put it. He then started to verbally accuse me of things that were incorrect. I repeatedly attempted to put the issue to rest and asked him if we could just move forward but he did not want to do so. Brad wanting to belabor the issue told me in the end that he does not want to do any more work for me and he sent me on my way. keeping in mind that I personally felt Brad was in the wrong three months earlier but willing to give him a second chance, I left feeling very poorly treated as a customer. Extremely unprofessional at best. I would not recommend Brad's Auto Clinic for fear that someone else may experience Brad on a bad day.

They were very helpful and responsive to my questions. The process was so easy, they came in…read moregrabbed the stuff to be hauled away.

Sent Mark a request for a qoute and he responded Quickly. Explained our situation and together we…read moredevised a plan of attack. Show up, load up and haul away, no pressure at all. He was ready to take it all that day. We scheduled for later in the week and the rate seemed reasonable and worth the investment. Other situations arose in which we had to cancel the scheduled cleanup. None the less Mark was understanding. Should we need cleanup in the future we'll be sure to call back. People should leave more reviews for locally owed companies, good or bad. Vaughans Maintenance Services leans towards the "GOOD" and can get it done. Thanks Mark - Cheers

Joshua and his hard working crew put in a brick patio, replaced a set of stairs down a sloped front…read moreyard and moved a ton of rubble rock. Very reasonably priced, conscientious, polite work crew.

From the owner: At Synnott Outdoor Services, we believe great service goes…read morebeyond just getting the job done — it’s about creating trust, delivering consistency, and building relationships that last. We are a young, ambitious, locally owned company with a long-term vision. That means when you choose us, you’re not just hiring a company for today — you’re partnering with a team that will be here for many years to come, standing behind our work. Our clients choose us because they value reliability, professionalism, and peace of mind. We show up when we say we will, communicate clearly, and treat every property as if it were our own. In an industry where inconsistency is common, we differentiate ourselves by being steady, accountable, and detail-oriented — every single time. We prioritize relationships over transactions. Your satisfaction fuels our reputation, and your referrals drive our growth. That’s why we focus on exceeding expectations, not just meeting them. Our core values are honesty, integrity, respect, and commitment — commitment to quality work, transparent pricing, and long-term customer success. When you work with Synnott Outdoor Services, you gain more than a service provider. You gain a dependable team that is invested in your property, your experience, and your confidence in choosing us. We don’t aim to be the biggest — we aim to be the most trusted.