Over the years I have brought cars to Humes, probably five times and have always been more than…read moresatisfied with the results. Insurance coverage was never an issue. I have no reason to bring my cars elsewhere for jobs big and small. Mary at the front desk is great. Long time employee and knows the business. Very knowledgeable.

Returned our rental car 6 days ago and David Humes sent a Picture of front end damage to this same…read morevehicles and asking us to take care of it today! This guy abuses the insurance companies and will abuse you too!

Chris was great to me and I stopped by cold and had a back fender that had popped out on a…read moreclose-curb right turn incident! There was a -lasting piece missing, but Chris took it back and fixed the broken piece and put fender and right panel back in at no charge. Will definitely be back when I need services again!1

I think most auto shops make mistakes and some types of negative experiences are inevitable, as…read moreseen in the review world. My experience at this shop took place in 2018. When my vehicle had slid off an icy road and the front bumper and grill were damaged, I took it to Arrowhead Auto Body. They gave me an estimate to have it looked at which was accompanied by a strong opinion that it would be costly to repair and that parts needed to be replaced. I didn't have the funds that day, which seemed to annoy the representative in addition to the fact that I didn't want to dive into a repair before the vehicle was even looked at to assess the damage. I was told I could only leave it parked there for a day or two. So, thankfully, I saw that another shop, Everything Automotive, was across the street, and I took it there. The customer service was awesome, and they actually even let me keep the vehicle parked there for 1-2 weeks until I had the money for a potentially costly repair. When they checked everything, there wasn't any actual damage that needed repair. When I came to pick it up, they didn't charge me anything. The whole experience was a surprise and felt like great customer service and just kindness. I'm sure that Arrowhead Auto Body has allowed for many positive experiences, however, because of mine, I would tell a friend to consider other shops or at least get a second opinion. I've continued to have really great experiences at Everything Automotive. Arrowhead Auto Glass (full auto body shop) is also a good shop.

Brought car in as I suspected an issue with the timing belt. Came back to a $500 bill listing that…read morethey pulled the timing cover off and checked the timing belt, replaced several electrical parts. Lifted the hood to look and found that the timing cover had never been removed nor were the parts that were listed as being replaced new, still the original dirty parts. Beware! Go somewhere else!

DJ automotive is the only place I will bring my vehicles. They have always been honest with me and…read morefair with their prices. Dave is an excellent mechanic and as always kind. Lori at the front desk is as sweet as can be. Highly recommend

This place was amazing! I showed up at 12, got a new battery, my brakes fixed, and a new spark plug…read morewithin 2 hours. They did this all for a great price and was well worth it!The staff was super friendly and the mechanic explained everything to me and was super helpful! I would recommend this place to everyone! Thank you guys!

Of all the places I've had auto repair done, Kenwood Muffler & Brake is by far the best. The…read moreservice, professionally, and prices are top notch, and best of all, it is that way every time I go there. Recently my breaks were grinding so I stopped on 4th st because it was close. I was told one thing that evening, and something totally different the next morning. I left there and drove up the hill to Kenwood Muffler & Brake. They quoted me at $100 less, and 2 hours later when I paid the bill, it was less than the original quote! Save yourself the BS, and go here first.

They are amazing. They dealt with the insurance company after someone else rear-ended me and ruined…read moremy car. My car was discontinued in 2011 and they found parts for it. They did an amazing job repairing it and they made it look gorgeous. Totally detailed inside and out. And they were super friendly and wonderful. I would totally recommend going to them for any type of auto bodywork you could think of.

extremedy helpful with quick service on my jeep grill repair! They were able to get it done within…read morejust a few days of estimate, all the staff was very polite and courteous. when I picked up my jeep they had also cleaned the floor mats and surfaces inside as well as a wash on the outside too, it came back cleaner than I left it! I would highly recommend them to anyone! This, unfortunately, was not my first experience with this company and I have never been disappointed!!!

We had a really excellent experience with Volkswagen Duluth. Literally traumatized by the last…read morelocal dealership experience we had, I was not looking forward to the purchase of a new car. But Gabriel and Keenan made it literally so easy! We went from test drive to leaving with the vehicle in two hours. The vehicle is exactly what we wanted and we've have had it for a week now and love it! And yesterday we received coffee mugs and fresh cookies in the mail. Lovely touch and we appreciate it! Volkswagen Duluth focuses on customer service, and doesn't act like they are doing you a favor by helping you buy a car. We as consumers have the choice to take our business anywhere we want, and my husband and I definitely recommend Gabriel and Keenan at Volkswagen Duluth.

My experience with Keenan McGovern was disappointing. During the sales process, he was friendly and…read morehelpful, but after we signed the paperwork for our certified pre-owned vehicle, his communication and approach changed noticeably. We traded in our previous vehicle, but the title was still at our families home in Michigan. Keenan told me that this wasn't a problem and that once I returned to Michigan, I could simply mail the title to the dealership. Based on that conversation, I believed everything was taken care of. I was surprised when he later called and told me that I now needed to sign a power of attorney because the dealership had already sold my trade-in before receiving the title. This was never mentioned during the purchase process. If selling the vehicle before receiving the title would require additional paperwork or legal authorization, that should have been explained from the beginning. Buying a vehicle is a significant purchase, and customers deserve clear and transparent communication throughout the entire process. My frustration isn't with having to sign the paperwork--it's that the need for it only came up after the dealership had already sold my vehicle. More transparency upfront would have gone a long way toward building trust and avoiding unnecessary frustration.

Great response as they called back several times after leaving message. Great resource for repairs.read more

Replying back to jay to owner , jay my door was not rusty and nobody told me it may break you guys…read moreused that so you didn't have to take responsibility. My door handle is hard plastic not metal that pin in there is still sturdy as can be I have opened that door several times no issues . Won't ever be back especially when you won't take responsibility over a $25 part and I'm going to assume the guy working on it pulled himself up with the handle and broke it because once again I've pulled pretty hard on everyone of those handles and not to mention each one of those door handles were replaced last year .!

Today (Jan 8, 2026) I specifically asked for a conventional oil change per my 2018 Subaru Outback…read moremanual. The tech said "okay," but the receipt shows I was charged for Auto Ace 5W30 Syn Blend (more expensive) and a Mighty M4612SP filter--which is the wrong type for my car (Subaru 3.6R uses a cartridge filter, not spin-on). When I returned immediately to point this out, they claimed they "don't make conventional anymore--only semi or full synthetic," yet their website still advertises "The Regional" package with conventional oil. They gave no clear explanation for the wrong filter and refused to fix or refund the difference.

Great customer service great staff friendly probably the best pricing around town for oil changes…read more Staff will explain findings on vehicles first come first serve no appointments required