Public Storage doesn't care about their customers. They won't even pick up the phone or call u…read moreback. Called twice 5 hours ago and w hours ago. Called customer service and they can't help me. They don't even know if their specific business is open or closed. They told me to call a different location to get to contact the location. 3850 Forder 63129. I called another location and they didn't pick up either. They also didn't call back.

Horrible customer service, cost me two days of work horrible experience rented a parking space on…read moreFriday, February 9 2024 I parked my work trailer there, came back Monday, February 12 was not able to access the property or get through the gate. Property Manager was not available to get a hold of left multiple messages trying to get access made an appointment for the following day online and nobody showed up. Nobody that I could get a hold of could do anything about it I had to tailgate somebody in and tailgate somebody out. It took all day. There is a reason they have so many lockers available.

Great place to get your stuff stolen. Twice now in the same year, I've had my unit broken into and…read moreransacked, resulting in the theft of my guitars. The first time was on account of the latch in the door not having been closed all the way, but the second occurred in spite of everything having been properly secured and bolted down. I have no idea how this is happening or who's doing it, but the security in this place is practically nonexistent: Not only are there no cameras to guard the units themselves (only a few around the perimeter and inside the main thru-way), but I've entered the building at times to find the automatic door standing wide open, allowing anyone to walk in. I should've moved my stuff out of here eons ago, but rest assured that I'll be clearing out now. Avoid.

Drive in for loading and unloading- how cool! (And yes it was a bit cool in there.)…read moreGreat idea, good service.

Very seamless process easy check in and above and beyond service, with Cletus even helping and…read morefinding the keys to my personal rental vehicle in a crevice when I returned from a long day of moving and couldn't focus to even find my keys to leave. Nice genuine people

I rented a uhaul here for a local move and the service was phenomenal. They are very friendly and…read morepolite. The truck was clean and everything worked perfectly. It was great to not have any issues on moving day! I'm very happy :)

This review is for the storage unit. I had a enclosed utility trailer stored there. It was broken…read moreinto and everything was taken. What upsets me, is ALL of the main cameras did NOT pick up any footage of the two stealing my equipment. They cut the fence on the opposite side of the lot and walked all they way to my trailer which was on the other side. The only camera on my side was just a trail/deer camera. Really, This is you camera setup for your security. Also, my monthly rent went up last summer due to they said they hired a full time security officer on site. This security comes in every once in awhile. The is NO FULL TIME SECURITY OFFICER ON SITE. Last summer as well, Someones RV was stolen and recovered in Wentzville. I HIGHLY recommend you DO NOT store your belongings here as they are not equipped with good security or cameras.

Really like this place but tonight while working on our camper trailer, a guy with a early 2000's…read moreChevy 2500 Duramax kept circling us and complaining the security guard wasn't there. He was only circling where we were and then followed us to the front gate. But we forgot to make sure we picked up something and went back to our trailer and he followed us right on our bumper. He then proceeded to follow us back to the front gate to leave. We got out of there as fast as we could. Felt unsafe and uncomfortable

Our situation... Needed to move furniture from Kirkwood to Jefferson City for our daughter who…read morejust graduated college. Next to -0- packing or boxing. Estaban and his team were great to work with. They were pleasant, professional and respectful of property. They were also highly efficient and got the pack and load/ unload done quickly so they were respectful of time. They delivered without any issues or concerns. Definitely recommend them.

Dont trust them! All fake reviews on Google. They dont want to work, they just want to charge and…read morerip you off... Extremely frustrated with their services. Undependable! A total scam!

i can't say enough good things about all night towing…read more i had called dave about a non running 1985 alfa romeo that i wanted brought to a shop. technically on a holiday. i called and asked when and if he'd be able to help. i called at 9am, dave showed up at 11am. i was amazed. dave backed the truck up perfectly up our narrow driveway, car went right up the flat bed, secured on, strap wrapped on to keep the loose hood from flying off and off they all went. met dave at the destination, again flawlessly backed the flat bed in the perfect location to be able to just push into the shop. personable, friendly, great service, top notch guy and seems to very much care about customer satisfaction highly recommended bonus points because it was pouring rain halfway through

My 2013 Kia had a dead battery. Checked the reviews on towing services and settled on All Night…read moreTowing. Called and spoke with Dave and he said he'd be out in an hour. Sixty minutes later he showed up and got the car started but it would not hold a charge. He brought a battery "just in case" but it did not fit properly, so Dave had to go back to where he got the battery from and took the dead battery out of my Kia to make sure the new one matched. He was back an hour later and installed the new battery and all was well. Dave is terrific...one of the nicest guys you'd ever want to meet. I kidded him how we all had towing service horror stories and that would not be in my future now that I have Dave on my speed dial. He is great in every way....and a big thank you to Dave for his patience and everything he went through to get me up and going.

A1 is such a delight to work with. The facility is clean and I feel my unit is very secure…read more Customer service is top notch, Cathy is always a pleasure to work with and really goes the extra mile.

Terrific service. Excellent security. I have been a patron for many years and have felt that my…read morepossessions are safe and secure.