Falsely accused of giving my gate code to someone else who left furniture on the property…read morethreatened with fines , when they realized that was not true I got no apology, just a notice for a 100% increase in rate within 3 months of storing there , I would not do it , you can't park in there customer parking lot at all (no acceptions) for any period of time , they will force you to get insurance if you don't do it yourself online , the manager nick is rude , there are much more accommodating storage facilities to spend your hard earned money at .. don't waste your time -

888 number tells you one thing. Nick, the manager adds on. Too many add on fees. Mandatory fee…read morefor a lock. Insurance fee is mandatory and other places let you decline. Administrative fee on top of that. DONT BELIEVE THE ON-LINE DEALS. Pretty soon it's double the on-line offer. Check around. There are those who are legitimate up front and offer real deals if you pay 4months to a year upfront, which is what I was looking for. BUT WON'T HAPPEN HERE!

I don't rent a storage unit here but my cat puked all over my car and I went inside to ask for…read morepaper towels and Tim the desk man was so kind to give me a trash bag and paper towels. There customer service is great so I recommend !

Great place: very good prices, basic, no frills but clean, and Matt at the front desk is very…read morehelpful. We definitely recommend this place.

This is Dean Piper and I have been at Extra Space Storage for many years. The staff at this…read morelocation goes above and beyond the call of duty to help. It is only because of them that I stay and I do like the accommodations of Extra Space Storage. As someone who has stored stuff most of my adult life, I can say there is a big reason I always stay at this one and that is cause they help you and make you feel at home there. You know they care if you are a happy customer. Most storage places could care less. I recommend this Extra Space Storage at 401 Military even if it is out of the way. It's out of the way for me, and I prefer it plus it is near the airport.

Great service. Had an issues and they took care of the issues. Christina was amazing and went above…read moreand beyond for us

Unfortunately, this compass location doesn't have good customer service. I've left numerous…read moremessages to discuss changing my code with no return call. Also, they raised the rent by quite a bit after just a few months. I'm so disappointed in this location. I've had a unit at another location and my experience there was great.

We were looking for a storage unit and I happened upon Compass storage on Okechobee Blvd.I stopped…read moreI ,all the staff were very friendly.They opened in Oct.2018.He showed me different sizes(great prices too) The units are climate controlled and being as they are new very clean! I picked out a unit and have since stored our stuff.If your looking for a nice storage company this is the place!

Cardia is a Customer Service Powerhouse!…read more If you're considering Public Storage on North Jog Road in WPB, RUN -- don't walk -- to work with Cardia. She handled both my onboarding and my account closeout, and the experience was beyond exceptional. Cardia is the kind of professional who makes everything easier. She communicates clearly, anticipates needs, and brings a sense of care and pride to her work that you simply don't see every day. She made the entire process stress-free and smooth from start to finish. Public Storage, please recognize her! She is a rock star and a true ambassador for your brand. I would come back solely because of the way she treated me.

Shadiest place ever! Time to find somewhere else to move my belongings. Initial rent of a small…read morespace was $45 (discounted rate) after 3 months and again my agreement, it went to $75. I just received a notice that they are raising the cost to $100, all for a 5x10 space. If you do the math, that is the same price per sq ft as a luxury apartment. And if that doesn't sell you, they have deals charging new tenants less than half that. I will be contacting them and the BBB!

Alison was a great help last Friday. She took her time to assist me with the PublicStorage App and…read moremade sure all was working properly before I left the store.

Kela was very Professional, explained everything with detail and very nice…read more Kudos to her

I have been a customer for 7 years, about a year ago they decided to re-roof these units, it is not…read morelike I go their every single day to get something from the unit. I went to the unit and noticed that I was robbed, I had end tables approximately 8 of these (only 1 left), a coffee table, some antique hand saws and other items missing. It is disappointing that the storage unit employes never kept an eye on the roofers, never contacted me to let me know that the roof was going to be replaced. I suggest to all customers that you go to your unit(s) and see if you are missing things from them. ETA: I do not know why Yelp states that I am from California, I am in WPB Florida

We store our RV here. They ladies who answer phone are friendly and the place is always clean…read more Their prices are fair. Not much else to say - it's a storage place.

The location is very convenient and the facility is clean! The only issue I have with them is I can…read morenever find any hand carts to move boxes! When I asked, I was told there were 8 and people take them home and that's it!! I was like I have a whole apartment I'm moving into an 8x10! She just stared at me!! Luckily one man finished using one and we used that!! But we could have used two!!! I went back a second day to get things out and no hand carts on any floors!! They could use more carts!

Excellent service. Clean facility, friendly staff, all needs catered to! Elevator is a huge plus!!…read moreGot in, got out, took some heat off of us, like moving isn't stressful enough! Very pleasant experience, highly recommend!

I'm moving out of state. Owner was very helpful with all my booking questions. Great location with…read moreoutstanding customer service.

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