Great business. Great crews…read more Fair priced. Trustworthy. Used for fireplace cleaning and chase replacement/installation. Owner is a fair honorable person who stood by his work and when it became an issue that needed work that was beyond their scope...immediately made the arrangements for the completion of the job. Recommend and will use again.

The home I bought had an old wood stove installed. I contracted Advanced Chimney Specialists to…read moreremove the stove and chimney. The team arrived on time, removed the stove and chimney parts, closed up the opening in the roof and replaced the shingles! All of the team was very polite, made sure all debris was cleaned up and hauled away what they removed. Great job! Very happy customer!

Anthony goes above and beyond. My fireplace looks brand new. He knows his chimney and fireplaces…read more Kind of a protectionist.

Had them come out to clean out ash pit. They showed up on time and were communicative through out…read morethe work and let me know how it was going. They did a good job. It isn't cheap but they were one of the few that said they could do it or would do it.

I hired Brandon to sweep my Chimney. He showed up on time and did an outstanding job. Not only did…read morehe thoroughly clean my flue, he also cleaned my stove an provided me with an expert assessment on how I can burn cleaner. Brandon is a professional and I will be hiring him on an annual basis to maintain my stove and chimney. It is difficult to find skilled and reliable professionals like Brandon that do this kind of work at a good price. I highly recommend him.

Brandon was super friendly and very professional. He showed up on time and fixed our chimney caps…read morealong with cleaning our chimneys. Very knowledgeable and would highly recommend Brandon for all your chimney needs. Cory Stepanek Torch lake, MI

Unreliable,not trustworthy. Called to set up appointment showed up as scheduled. Said he be out to…read moredo job in 3 to 4 days. Never showed. I called and he said he be there thursday, another 3 days. Never showed. I texted several times and left phone messages , which he never called or texted back.

From the owner: I've been in the Masonry industry for over 25 years.read more

Requested on-site quote appointment; received estimate without the vendor seeing the actual…read moreproject. If it's not a project you are interested in quoting, then please tell me ! Vendor ghosted further communication. I, as a professional business owner, would NEVER drop from further communication. Word of mouth advertising can make or break your busines!

Fantastic job cleaning our gas fireplace, plus it was very informative on the different features…read morethat I never knew.

ice storm wiped out our chimney stack. Water was coming in our wood stove. We called affordable…read morechimney sweep. They came out did inspection. We had a big huge hole. We need to order the parts so it's gonna be a few weeks for the parts to come in.So they did temporary fix so water would not in the house he came back fixed it. Very pleased with Gavin. Would definitely recommend him. He will be our to go Chimney needs guy. He also cleaned inside our stove. What a mess it was. 100% satisfied.

They were on time, friendly and did a super job inspecting and cleaning our chimney. Definitely…read morerecommend!

Simple Summary: I am taking them to court to get my money back for parts and services never…read morereceived. Bottom Line Recommendation: Do NOT hire this company for anything. Recommended Reading: Search "Vollmer's Top Hat LLC" here: wcca.wicourts.gov/case.html also see their profile at the Better Business Bureau If for some reason you do hire them, be sure to only pay for parts and services after you receive them. And don't hold your breath for them to actually show up. Long Story: I paid $275 for a new chimney cap and installation then never saw them again. Now going to file in small claims to try and get my money back. Looks like I will have to wait in line. Reference the recommended reading and you will see why. I was patient for months of numerous calls/texts that started with lame excuses and ended in promises that they'd be out soon. When it became apparent they just weren't going to do the work I requested a refund which they agreed to send. After a month of being told it would be sent and lied to by two different people stating it had been mailed they eventually sent a threatening, ranting text about how they didn't owe me anything. Unique Opportunity: If you like poor customer service, rude treatment and throwing your money away then by all means hire Vollmer's Top Hat LLC. You too can join the exclusive group of us suckers that have filed a claim because we thought it an honest business rather than a platform to swindle people out of their money.

I was lied to and cheated. Necessary repairs and service to…read moremy chimney system as agreed upon in our contract weren't completed. They haven't been back yet to complete the repairs and service. It's been almost four months now. Not only that but they left the chimney in an unsafe, dangerous condition. The damper was inoperable and plugged up by debris. I didn't realize this until being smoked out of the house the first time I tried to have a fire. According to Mr. Vollmer, my fireplace was '"safe" to use! Bottom Line Recommendation: Do NOT hire this company for anything. Don't even let them on your property.

I cannot say enough good things about Done Right Masonry. Brent and his crew went above and beyond…read moreto bring my vision for my fireplace to life. They tore out the old work, handled every detail I asked for, and never once made me feel like anything was too much trouble. Every step of the way, they showed up with a smile, authentic craftsmanship, and genuine pride in what they do. His team was fantastic -- hardworking, respectful, and true artisans. You can tell they care about the end result just as much as the homeowner does. My fireplace turned out even better than expected. Brent had a smile, an answer, and encouragement for every challenge we faced. I would recommend Done Right Masonry to anyone looking for skilled masons who take their work -- and their customers -- seriously. Outstanding crew. Outstanding work. Highly recommend.

Terry responded immediately!…read more Work was started and completed ahead of schedule and on budget!

From the owner: Over 30 plus years combined experience. Foundations, block, ICF, decorative concrete, stone and…read morebrick installations, monolithic garage slabs, and much more! Give us a call to set up consultation and free estimate.