Absolutely worst bank every service is terrible wouldn't let me open business account n then all…read morethe money I do deposit in my personal is delayed or they send the checks back a week later n say I have to deposit else where they wouldn't let my wife make a bank account for some reason I had to add her on mine n than on top of that ive been in 5 times to order a debit card still no card yet

Not even a 1 The worst. I own a business and have 8…read moreaccounts with them. My accountant waited at 3:30 today to deposit our weekly $. They charge us to depoait cash. Wont give us change but 2 rolls quartera and 2 rolls dimes. Told us to come tomorrow and go to fuller branch to deposit $8.90 cents in change because they dont take it. Wow. Wells fargo should be out of business. Dont bank there

Very courteous service. They are helpful in meeting a customer's needs. Branches Located…read moreconveniently for accessibility.

Want a different experience? You gotta bank here! You will feel the difference the minute you walk…read morein. The place is just happy! A nice buzz, smiling nice people who seem to actually care. Not surprising they have been voted best bank every year forever! Don't settle for less.

I needed help get some affairs in order for my aging parents and Brittany was just amazing. She…read morewas super patient and thoughtful with me and my mom and made the whole process less stressful. She and the rest of the team at Ascent on 11th are just the nicest and so customer service oriented. Thank you all!

We were so thankful for our experience today with Scott Shein when he just helped us refinance our…read moreToyota! He made the day so easy and Carefree from start to finish and we are so happy with the outcome of everything!

What kinda TWILIGHT ZONE crap is this?!?! In my 58 years, I…read morehave NEVER in my life dealt with a credit union like this...I had purchased an RV from a local business and unfortunately Intrepid in Helena, MT was who they had finance it...everything was fine at first with having the months of payment coupons, but when it came time to order them, it was a nightmare. It took months to get them last year after making several calls, and this year I had called months in advance for them to generate future payment coupons, and twice they sent me the ones that I already had. Finally, on the morning of March 24, 2025, I called and spoke with an arrogant supervisor at their call center. Trying to explain the situation to was impossible to this know-it-all! For some bizarre reason they have to have a 3rd party from Texas generate the payment coupons and the left hand doesn't know what the right hand is doing, and they have no way of tracking the status of the payment coupons that take 3 weeks for them to mail. I have one payment coupon left. After getting off the phone with the condescending supervisor I went to my local credit union and refinanced my trailer. I really didn't appreciate that rude POS talking down to me, he can kiss my @**! He was the straw that broke the camel's back. This is a perfect example of why everyone shouldn't receive a participation trophy...this poor excuse of a supervisor needs to revisit his customer service class! For the love of all that is holy, NEVER deal with Intrepid, you'll be sorry! Disgusted customer...

If I could put zero stars I would. Trying to do a refi on a rental property that was recently…read moreinherited. (Owned for 2 years recent) Thought it would be easy to get title insurance, but no. The lady we were working with made it impossible. More documentation was needed, then provided by both myself and my attorney. After a couple days I called in. No answer. Left a message. A week later called back, another gal answers takes my message. Another 4 days go by so I call again. No answer. Got fed up, went to a different title company and they had it done in a week. If you are looking for title insurance, do not use First Montana title company! They cost me my time, a lot of it and about $1000 in attorney fees to produce documents. Go somewhere else!!

From the owner: Our Service Is the Difference…read more First Montana Title Company of Helena has been providing Closing Services and Title Insurance for Lewis and Clark County, including Augusta, Canyon Creek, Craig, East Helena, Helena, Lincoln, Marysville and Wolf Creek, Montana since 1974.John T. Betts purchased the Federal Reserve Bank in 1990. The building was constructed in 1937 and served as the Federal Reserve Bank until 1990. It was remodeled in 1991 to accommodate offices on the upper and lower level and First Montana Title Company on the main level. Being on the National Historic Register, the remodeling process was careful to preserve the character and detail of the building. Now called the Reserve Financial Center, it is still home to 4 major vaults and 34 smaller vaults throughout the building.First Montana Title Company of Helena is located at 400 North Park Avenue in beautiful Downtown Helena.* Escrow Closing* Title Insurance* Mineral Memo's

I've had an account with them for 13 years, never had any issues. Today they wouldn't cash a small…read morecheck and wanted to place a hold. Never bounced a check, have almost $20,000 in available credit with them. At some point the tellers have to start using actual common sense or they won't have any customers left.

Keep YOUR money. It's not yours when you deposit. They loan the money out and give you 3.13 percent…read moreon 20 thousand. FYI their loan officer (starts with an M... ends with an e... didn't mention who did I?) DOES NOT EVEN UNDERSTAND debt to income ratio, etc. Pulling all my money ASAP except 10K. Go elsewhere. I have been with them 25 years. I have the money to cover an auto loan, assets, etc. They need you, you don't need them. Find a better bank. My 5th review in 50 years... you are just a number in their system. It's a shame, I used to brag about RMCU...they lost a good client.