We were having great difficulty in finding a bank to work with for processing our SBA Paycheck…read moreProtection Program loan. Three other institutions had let us down and had failed to assist us in our application. We were fortunate to get a referral to Saint Louis Bank. They acted efficiently and professionally to help us receive our financing. I am very grateful for their assistance. They have helped us in our attempt to insure the survival of our 61 year-old family business. I can't say enough good things about this bank and their loan team.

Don't bother with this bank. I walked in the door with $1000 in my pocket and a new LLC business…read morelicense that I had just started. My goal was to open an account to get a feel for the bank, and since it was close to my home, eventually use it for my new business. After I walked in the lobby, I was directed to a someone to open a new account. "Good afternoon. Do you have a few minutes to help me", I said. She did not even acknowledge me or my greeting. I handed over my drivers license, because I was pretty sure that was what was next. I was asked what my occupation was. "Do you really need that". It was an honest question, since I was just laid off. "Yes". "Ok, unemployed". "How did you hear about us", I was asked. "Well, I have a potential client, an they ask that I transact in Zelle. I saw your bank does that." She said "Well, any bank can do that". I used to work in the financial industry, and I didn't think that was true, but I could be mistaken (acutally, she was wrong). Did it matter, though? I was told "We are pretty much for business customers". I do not have thin skin, but I cannot remember being so insulted since I was probably in college. I took back my divers license, and said, "I do not think that this will be worth the hassle" Not a parting word was said to me. Thanks, St. Louis Bank for making me feeling think like 3rd class citizen. You will never get my business. jf

I have been putting off opening an account at a financial institution since I moved back after…read moreCovid, satisfied with my online banking solution. However, sometimes you just need a place you can drop in and get cash or buy currency or do whatever banking business is easier in person. Setting up my account was really easy, they have a good number of locations convient to me, and, most importantly, haven't done anything to anger me (REGIONS).

Always a pleasant experience coming to this bank. The parking lot can get kind of tight if there…read moreare a lot of cars, but there is ample parking nearby in the adjacent lot. They have a couple of drive up teller lanes and a drive up atm outside. You're able to handle all of your banking needs in one spot.

Wow, my experience was really different than those of the people who wrote the other two reviews. I…read morecame in on Thursday to get a cashier's check, and had some of the nicest, most knowledgeable customer service I've ever had at a bank. Shenelle was warm, friendly, and helpful during the whole transaction and didn't even let a brief problem with the card reader change her mood. Then I wanted a $50 bill for my nephew's birthday, and she remembered this at the end of the conversation and wished him a happy one. It was a little thing, but Shenelle's kindness on a day that was extremely stressful for me (between a real-estate closing and a family funeral) went a long way.

Chase has a lot of fine print in their product and service offerings. I didn't get full incentive…read morefor opening an account. Beware.

We love Irene! She has been with this branch for quite some time, and her experience and dedication…read moretruly show. Irene consistently goes above and beyond to help customers, always taking the time to answer questions, explain options, and ensure everything is handled correctly. She is friendly, professional, knowledgeable, and genuinely cares about providing outstanding customer service. It's employees like Irene who make banking a pleasant experience and keep customers coming back. Thank you, Irene, for all of your hard work and exceptional service. US Bank is fortunate to have you on their team!

I love doing business with this bank! People are so nice and super friendly ! Always happy to help…read morewhenever I come in !

I had to add my wife to my bank account and the staff at this BOA was very friendly. It took less…read morethan 30 minutes for the process and Hunter was extremely knowledgeable and helpful throughout the entire process. I had a great experience overall, and I highly suggest booking an appointment with Hunter!

I came into get a cashiers check, there were two people standing up front greeting customers as…read morethey walked in. They asked how they could help me and walked me over to the customer service representative that could assist me. I was in and out within ten minutes. I absolutely love how friendly everyone was.

I have been a satisfied private client for the past 10+ years. I consistently receive prompt and…read morecareful service. Special thanks to my account manager, Katie Roberts, the most dedicated associate I have encountered at any company.

Highly recommend this bank for a home loan. Excellent service from Jennifer and Tracy. Made the…read moreprocess so easy and very patient with us.

Best. US Bank Branch. Ever…read more Aside from the fact that its location inside of a Schnuck's (which is genius, by the way -- cuts out two errands at one time!) means that the office hours are extended until 7pm on weeknights, this branch has some of the best staff I've ever worked with. Not only are they incredibly quick and competent, these are some of the warmest, friendliest people I have ever encountered behind a bank counter. Embarrassing story that shows just how nice they are: one time I stopped by to deposit a check, and as I was filling out the counter slip, I ended up spilling water all over it. So awkward, right? But the staff is so nice that they didn't even laugh at me. Instead, the ladies behind the counter grabbed some paper towels, and told me that if I laid the check flat to dry, I could come back the next day and it would be just fine to deposit. Needless to say, I will be stopping by this branch with many more of my future deposits. And a fully-sealed water bottle.

I have always been happy with US bank. Visiting Missouri, I was not sure what to expect since I…read morenormally bank locally on the west coast. Needless to say, the service is great, the guys that work there are friendly and its been a pleasure to bank out of state.

I stopped in on Saturday morning with no issues. They provide parking in the front of the building…read moreas well as the back. As soon as I walked in I was immediately greeted and offered assistance. The cashier, a young man, was extremely polite and helpful the entire time. It was once again a great banking experience. It was my first time obtaining a cashiers check and the entire process was effortless and easy. US bank has changed a few service options that at one point were free but now they charge. A cashier's check is $10, checks are no longer free but 50% off for seniors. I still like US Bank and recommend to others for your banking needs.

I'll start by saying I've visited this location periodically over the past 3/4 years…read more I avoid this location at all costs! The drive through takes annoyingly way too long- Every. Single. Time. That is even if there is no line. I can never make a quick trip to this branch. I will add that the service is friendly but has no sense of urgency for a drive-thru service.

.The young man that waited on me was state of the art snd point on sales. Very informative and…read morearticulate in his knowledge of what I req5uired mo

Central Bank on Manchester in Des Peres has wonderful Customer Service. I have always found the…read moretellers to be friendly and helpful. This location is very convenient and has multiple entrance and exits due to surrounding businesses. They are efficient in helping me with large withdraws of specific bill denominations. Central Bank has over 140 locations across Missouri, Kansas, Illinois and Oklahoma. They have been serving the St. Louis area of over 115 years.