I would not recommend banking with this institution based on my recent customer service experience…read more The representative I spoke with was unprofessional, dismissive, and came across as arrogant throughout the conversation. Despite being unable to answer my questions about the bank's mobile app, they made little effort to understand my concerns or provide accurate information. What was most disappointing was their failure to direct me to the appropriate department or representative who could assist me. Effective customer service should include professionalism, product knowledge, and a willingness to help customers find the right resources. Unfortunately, my experience reflected none of those qualities.

From the owner: We are a locally operated Credit Union that has been serving Columbus and the State of Ohio…read moreEmployees since 1967. Our Credit Union provides a personal banking relationship and we pride ourselves on being different from a traditional bank by supporting and giving back to the local community. Since we are locally owned, we keep everything local to help create healthy checking, savings, mortgage, and loan opportunities for everyone in Columbus. We pride ourselves in meeting all your banking and credit-based needs with a relationship you can trust and count on. Stop in today, and see how being a member of your local Credit Union makes the difference! Call (614) 876-6650 or visit our website to find out more about our membership.

Each Time I get a check drawn on a PNC bank account that's on automatic 10-day hold. When I deposit…read morethose checks into my account. Then if I take a check written on a PNC account and go to a PNC branch they charge you 2 and 1/2% to cash the check. This bank is a total scam

Slowest drive thru ever. If you feel like waiting on your car for 20 min then this is the branch…read morefor you !!!

The only bank I actually enjoy visiting. They're open until 5pm Mon to Thurs, 6pm on Fridays…read more Just like Cheers, everybody knows your name. No pressure/solicitation of whatever the latest product is. Just genuinely caring people that seem to enjoy working there which makes the customers feel good too.

If I could give it 0 stars I would. First off the atm is always down. Than they tel you to drive…read moreacross town to another atm. What's the point of having a local bank when you have to hunt down atms all the time. They won't wave fees for pulling it out of another atm.

Do not get a credit card through them. You cannot view purchases online, you have to wait for a…read moremonthly statement. Also, if you want to see a purchase from 3 months ago, you have to save the paper statement to review it. You cannot make payments from another bank, the money has to be deposited into PSE, then transferred to the cc but only during business hours. There have been other problems with this bank but it's too many to list here.

PSE Credit Union is not a reputable business. They inaccurately applied my mortgage payoff from a…read moretitle company to my auto loan, which caused a series of issues, including a lien on my mortgage. Do not work with this company by any means for any large purchases or loans.

Still not a fan of going inside the building to use the ATMs scattered throughout. The tellers are…read moreall rude (that I've dealt with) if one goes that route. Wait time for other services, like notary, are easily 30 minutes or more.

I'm a pretty new customer to chase about 5 months old the people at this Branch are super friendly…read moreand I really do like the bank over the past couple of days I have opened accounts with BBVA and Wells Fargo as well as Fifth Third Bank locally and I'm looking the sort of compare notes and decide where to move to one big problem I've had to chase is I will typically login to my Chase portal and pull money from one of my two other checking accounts which were already established authenticated is being Mine by way of making sample deposits of a few cents and I come back to Chase and tell them how much those deposits are in any event every time I make a transfer and I've done about 6 so far they hold it for three business days which always takes over weekend so I'm looking at set between the three days to transfer in the 3-day business hold in the weekends I'm look at 7 8 9 days before I get access to my own money coming from one of my other accounts that they've already authenticated that's just not acceptable

Worst ATM ever ... Most times I try and deposit through the ATM at this location it "declines all…read moredeposits at this time". Today it took my deposit but has no record of it ...On one occurrence the machine shut down in the middle of my transaction and took my card! I find this location extremely inconvenient and ridiculous to say the least !!! Dollar Bank should possibly look into the advanced and accurate technology that Chase uses... The customer service at this bank ( not just this location, the bank as a whole) is horrible I've never even received a simple apology however I have received a lot of attitude ... Maybe thier employees could use a refresher on customer service and kindness.

The Third Federal crew has been super helpful with my recent loan application and helping us move…read morequickly through the process when we needed a fast close. We've enjoyed banking here for years -- even though I don't get into the branch as much as before, whenever I need to stop in, the tellers and office staff are still as friendly as I remember them and always happy to help.

I am very frustrated and disappointed with working with Third Federal on my mortgage. I had to call…read morethem to find out that there were paperwork issues with moving my loan forward, and we are 9 days out from close. My loan officer went on vacation. Then, I found out that the person who was supposed to be overseeing it while he was out was also on vacation, and therefore it fell through the cracks. Which is incredibly irresponsible and poor customer service. I have tried to get answers and ahold of other people, and I don't feel like anyone is taking my concerns seriously.

OMG-I never such a collection of stupid employees at one place before. I found it at Citizens Bank…read more For a year I kept getting pre-approved applications for a credit card-finally sent it in and was rejected. Never before been rejected for credit card or loans. All 3 credit agencies have me listed with an excellent credit rating. I figured since they didnt want to issue me the credit they had promised-they dont need my checking account either. Went up today and said I wanted to close my account and put it in a check. She immediately gave me cash. I said again I want it in a check, I dont want to carry that kind of cash around-she told me it would be $10-to get MY OWN money in a check. I told her to get the manager-she said he was not working-I said call him-she said she cant. I think her turban was would too tight-there was some sort of supervisor sitting in the office across the way-but she made no effort to get him. I told her I would take my money down the street to another bank, she just laughed and made NO EFFORT to keep the customer. The teller next to her had a problem too-his customers wanted to cash traveler checks. He said he had never seen them before and made a phone call to somebody to ask what to do with them. He asked the customers to wait while he called American Express-who issued the checks-to ask if it was ok if he cashed them. These were the 2 Idiots in the bank that had very apparently never been trained and did not mind looking like the fools they were. How sad it is to have a bank like that. When I left I shouted to the fool in the office-that never moved-how the bank sucked and so did its employees. He still never moved or questioned what was wrong. The whole bank is apposing customers and an embarrassment to the industry. Do not go here-if you know someone with and account, encourage them to close it to protect themselves. Stupid is as Stupid does here. Run the other way from these incompetents!

This review is for the location on Chevy and Snow as I couldn't find their location on here!!!…read moreAbsolutely horrific people. We bank at Citizens and they were sending us through the loops in order for my potty training three year old to use the restroom. Why can't we just use it? How hard is it for ANY employee to assist a customer with the restroom. Lost my business. Closing my accounts. And when i called they told me they were a family oriented bank. Bull!!!!